Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.1
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
86
4 Stars
15
3 Stars
9
2 Stars
6
1 Star
17
68%of customers recommend this product.
(
21 out of
31)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
5
on November 18, 2025
Posted by: tjbeem
from Minnesota
My ancient Epson finally gave up and stopped working after many, many, many years. Hopefully this new Epson will give me the same level of service I had with the old one. The set up was pretty easy (even for a "non-techy" guy like me. Wireless connectivity has been excellent with no issues. Print clarity is stellar. Speed is more than adequate for a home office situation. All in all very pleased with the machine.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Perfect for my home office
on January 19, 2026
Posted by: NancyD
from Florida
This printer replaced an XP-640, which was inexpensive but required a lot of maintenance and guzzled ink. The ET-2980 was a cinch to set up and connect to wi-fi. Filling the ink tanks was quick, clean, and easy. I love the self-adjusting print quality feature. My only complaint is the control panel window is so tiny it can be difficult to read. Otherwise, it's perfect for my home office.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Too hard to use
on January 24, 2026
Posted by: rickmw
I should have listened to the reviews I read. I wanted a printer that does double-sided printing, and I didn't have a lot of money. Reviews said the screen on the printer was too small, and they complained about what you have to do to draw in the tray after printing. Why on earth would any company make a printer with a 1" screen? We aren't Superman with his better-than-cat-like vision. And with all the room on the front panel, why not put a button for one-touch drawing in of the tray? Did middle-schoolers design this thing? And then there are the wifi connectivity issues. It fights to connect, making scanning and other tasks a chore. This is a lousy printer. If you have to fight with a printer, being inexpensive isn't a good enough reason to buy it.
Response from epson.comBy Joseph, The Epson Team, January 26, 2026
Hi rickmw, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2980 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Anonymous
from Bryant,AL
Verified Purchase:Yes
Everything is good except the pictures are blurry
I would recommend this to a friend!
Quality
3
Value
4
Response from epson.comBy Joseph, The Epson Team, April 13, 2026
Hi Epson Customer, please visit www.epson.com/support/et2988 for useful product information on optimizing print settings. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: LisaA
from Dayton, OH
Verified Purchase:Yes
The printer is great, set up was difficult and the screen is hard to read.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Not worth $100
on February 8, 2026
Posted by: tonyl13
The setup of the printer with out using the app. is extremely poor, the instruction are poor and over all stinks compared to two other eco tanks I have. The paper feed his SoSo. The excuse for a display a joke and hard to read. The ink tank bottle key slot is sloppy (all tanks) have to wiggle the tanks to get them to put the ink in. Yea this a low cost printer but it's not worth have the price, bought to replace a ET-3760 that the ink head is tired after 9K+ prints. Would defiantly NOT recommend this printer to anyone
Response from epson.comBy Joseph, The Epson Team, February 9, 2026
Hi tonyl13, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
on April 19, 2025
Posted by: Greg1948
I bought this today….doesn’t easily connect to my MAC OS 15.4….After setup print quality was poor….can’t scan to computer….What’s the point of this frustrating experience…..
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Terrible!
on December 26, 2025
Posted by: JoeBdn
Horribly designed! The little screen is impossible for the elderly to see, connectivity is atrocious and this is the worst product I've ever purchased
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, December 30, 2025
Hello JoeBdn, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com