Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
91
4 Stars
20
3 Stars
11
2 Stars
7
1 Star
22
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
1
what the heck?
on June 19, 2026
Posted by: jonnyb
so you bringing it in fix it up make it look all shiny in. You give a 30 day warranty on it. Is that all you get? .. Oh You can get extended warranty for more money. We don't stand behind what we do long is the message. I'm seeing. how was thinking about switching from my HP printers because I like the Eco Tank idea but I think HP has a similar tank
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Joseph, The Epson Team, June 22, 2026
Hi jonnyb, we are sorry to hear you are having issues with your Epson printer. Your ET-2988 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Traci Niehus
from Ohio
Verified Purchase:Yes
I loved my last Epson printer where the paper came from the tray under the printer. This option was not available in the price range I was looking for…which was no more than 350.00. This printer is a bit more difficult to navigate through the small screen also. I don’t need large jobs printed, so it will do for my size of business.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Horrible installation and operating instructions.
on June 17, 2026
Posted by: RaymondP
Very difficult installation and operation. On the front of the printer, there are 7 buttons with different symbols on each button with no explanation describing the function of each button. I addition, there are 4 arrows surrounding a small screen which displays messages with no explanation on which button to use. I called the support telephone number 4 times for help. The support person stayed on the line for a few minutes and then gave me a "reference number" before hanging up with no solution. It took 2 days to finally get the printer to work with my computer. Horrible experience. The final printouts were a good quality.
Response from epson.comBy Alissa A., The Epson Team, July 7, 2026
Hi RaymondP, we apologize for the disappointing experience you’re having installing your Epson ET-2980. We can help. Please call the Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Response from epson.comBy Joseph, The Epson Team, June 22, 2026
Hi RaymondP, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Renewed by Epson printer, ET 2988 did not work, sadly.
on June 8, 2026
Posted by: Glimmer37
from Albany, NY
Verified Purchase:Yes
I bought a renewed printer and unfortunately it’s being sent back because it didn’t work.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from epson.comBy Alissa A., The Epson Team, June 16, 2026
Hi
Glimmer37, we're sorry to hear you were not satisfied with your Epson ET 2988 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Alissa – The Epson Team.
Glimmer37, we're sorry to hear you were not satisfied with your Epson ET 2988 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Alissa – The Epson Team.
Written by a customer while visiting epson.com
Posted by: MerriamWebster
Verified Purchase:Yes
Stop asking please
Response from epson.comBy Joseph, The Epson Team, June 4, 2026
Hello MerriamWebster, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2988 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: LGMc
from Edinboro PA
Verified Purchase:Yes
This is the second Epson refurbished that I bought the first one was good for over five years
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Muriel
Verified Purchase:Yes
After I filled al the ink containers, I tried to print a document in black ink. A couple of lines were only half height, so kept trying until I finally got a legible copy.
Response from epson.comBy Joseph, The Epson Team, May 29, 2026
Hi Muriel, we are sorry to hear that you are experiencing issues with your printer. Your ET-2980 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
It prints the size influence that I use!!!!
on May 16, 2026
Posted by: Fernetta
I have purchased three other printers and could not get any of them to do the influence that I wanted it to do, then I got the Epson, it is great it prints all sizes of envelope envelope.. It is easy to operate. I couldn’t be happier.!!!
Written by a customer while visiting epson.com