Customer reviews from epson.com
Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Average customer rating
3.9
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
99
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
30
65%of customers recommend this product.
(
33 out of
51)
Customer Reviews for Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Customer Rating
1
Never ending paper jamb
on August 6, 2026
Posted by: Bob78516
from Alamo, TX
Set up was easy. Filling ink was easy. Printed 2 pictures on glossy paper. They came out great. Started next print realized had wrong paper so I pulled it out and now I don’t have a printer and can not find a way to talk to anyone. It will not start. Follow all jammed paper instructions and it just keep telling to shut it off and fix jammed paper. Did this 4 times and will not start up.
Quality
1
Value
1
Written by a customer while visiting epson.com
Posted by: Homey84
from Albuquerque
Verified Purchase:Yes
Good printer for the money. Slow. Does double-sided on plain paper only, not cardstock. Need to print regularly of the nozzles will clog. Love the eco-tanks.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Total Disappointment
on July 28, 2026
Posted by: Craigmac
from California
This printer is a total waste of $$$. I have to turn the printer off and then on again just to print, and I can't scan because it always says Communication error, check the connection? Funny thing about it is that my wifi router is right next to this printer. This will be the last Epson printer that I purchase.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Posted by: DesignRockstar
Verified Purchase:Yes
Works good so far
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Confusing Set Up Instructions
on July 25, 2026
Posted by: TerryToon
The printer is great! But the setup instructions are very confusing and scattered. With the help of Gemini and YouTube we finally got it all set up. Instead of easy to follow step-by-step instructions, the instruction sheet has you flipping around here to there so many times, it’s crazy. I would like to work for Epson just to improve on their instructions! Nice printer though!
Written by a customer while visiting epson.com
Customer Rating
1
Need an IT degree to operate
on July 21, 2026
Posted by: GramJJ
from Western PA.
If I were able to carry this thing outside, I would heave it over the hill ! The ‘window’ is so small, I have to use a magnifier to see it..the user buttons are not marked and make no sense..it was a gift..it has taken a month of messing and worry to get it online with my WiFi and still will not allow printing from my iPad…Today's ‘registration is another attempt to get it to print.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
on July 21, 2026
Posted by: RCon
will not connect or print without going through multiple ET interference and canceling, rebooting, terrible wireless connection!!!
Written by a customer while visiting epson.com
Customer Rating
3
yeah its mid
on July 20, 2026
Posted by: theskullghoul
I see a lot of the reviews talking about poor connectivity but I haven't had that issue at all! However, I have had issues with the paper jamming often and the paper holder really is small. The ink is cool though and lasts a long time. It's also cool that you can print using the app from just about anywhere.
Written by a customer while visiting epson.com