Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
77
4 Stars
12
3 Stars
9
2 Stars
5
1 Star
10
70%of customers recommend this product.
(
16 out of
23)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
1
on April 19, 2025
Posted by: Greg1948
I bought this today….doesn’t easily connect to my MAC OS 15.4….After setup print quality was poor….can’t scan to computer….What’s the point of this frustrating experience…..
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Terrible!
on December 26, 2025
Posted by: JoeBdn
Horribly designed! The little screen is impossible for the elderly to see, connectivity is atrocious and this is the worst product I've ever purchased
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, December 30, 2025
Hello JoeBdn, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Complete trash
on February 7, 2026
Posted by: Epson sucks horribly
Complete trash
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, February 9, 2026
Hi Epson Customer, we are sorry to hear you are having issues with your Epson printer. Your ET-2980 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
on August 5, 2025
Posted by: I dont have a nickname
I bought this a few days ago and I am not computer smart. I am 72 years old and I think the install instructions for this product are terrible. Everybody assumes that WIFI and internet connections are always working. Long story short it took me 2 1/2 days to get this printer connected to my computer. I expected a cord from the printer to the computer, I expected a disc with the printer, that didn't happen. I probably wont purchase your printer for my company when I update printers in a few months. If I can't do it why do you think employees can do it. Please don't send me emails about product or information. I feel this process should take no more than 5 minutes start to finish and it should start and stop with INSTALL DRIVERS.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, August 13, 2025
Hi Epson Customer, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Bearly Awake
from Michigan
Verified Purchase:Yes
Set up was fairly easy even though I do not have a wi-fi router. I wanted to use my cheap paper for the set up but the printer will not feed it through, it jammed every time. For me, this is a minor issue as I plan to use this printer for final copies rather than drafts. The feed worked fine with medium quality paper. I have only printed a few pages but so far the print quality is excellent.
My only quibble with this printer is the wi-fi direct signal is weak so my laptop has to be in the same room as the printer to communicate. With my other Epson printer (7100 series) I can print from anywhere in the house.
Overall, I am satisfied with this printer and do not regret the purchase.
My only quibble with this printer is the wi-fi direct signal is weak so my laptop has to be in the same room as the printer to communicate. With my other Epson printer (7100 series) I can print from anywhere in the house.
Overall, I am satisfied with this printer and do not regret the purchase.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
It was time to replace our old scanner/printer
on November 23, 2025
Posted by: Pierre Napan
Bought an Epson printer again..... to replace the Epson 725 printer that just couldn't print well ......... after 15 years :-).
Do: Take your time to unpack and set up printer. Read instructions, then use your mobile to set things up... just go step at a time... it will make sense.... then set up to your laptop or whatever computer you use. Don't: Rush the process.... others reviews have complained about it.... relax. Do: use correct papers and load inks according to instructions. Hint: Turning off the printer over several days does not cause problems... I simply touch the power switch, let things get settled and connected, then print my photos or documents without issues.
Written by a customer while visiting epson.com
Posted by: Masolance
from California
Verified Purchase:Yes
Product work great. Thank you!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
You should buy this!
on April 30, 2025
Posted by: brooket165_5725
[This review was collected as part of a promotion.] Seems like easy set up! Beautiful printer, in reading the directions it seems fancy. I don't have paper so I can't speak to the handling of the proper. Connecting was easy and it seems like it will be fast.
Written by a customer while visiting influenster.com
