Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
91
4 Stars
20
3 Stars
11
2 Stars
7
1 Star
22
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
1
Very poor firmware and costly Epson support
on July 15, 2026
Posted by: Golden Raintree
Very difficult setup, clumsy firmware, not very compatible though it lists my computer as compatible.Setup took 2 days and a $5 fee for Epson support
Written by a customer while visiting epson.com
Posted by: MissDrei
from Los Angeles
Verified Purchase:Yes
I've only used this printer a few times. I had a little trouble connecting it to my wifi. Ended up having to move my wifi router. I think this survey should be taken in 6 months. In the meantime, thanks again for a so-far-so-good product!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Posted by: K Ri
Verified Purchase:Yes
Ink levels are plummeting too fast and unable to fill them all the way to full line.
No, I would not recommend this to a friend.
Response from epson.comBy Joseph, The Epson Team, July 14, 2026
Hi K Ri, we are sorry you are disappointed with your Epson printer. Your ET-2988 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Amberart
Verified Purchase:Yes
I like many things about the printer but the tanks of ink instead of the horribly expensive cartridge system sold me on this printer. In addition, good quality printing, and a quiet setting make it a win for me. What I don't like is the lights - flashing, steady or "breathing" I want a" turn the light off" setting. Too many lights on every device everywhere all the time. Darkness , darkness please! I know that I can turn off the printer which obviously turns off the lights but I don't want to keep turning the printer on and off. Because it is a ring light around the on/off switch it is hard to cover with black tape but I a going to try.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Impressed, but wishing the instructions were clearer.
on July 3, 2026
Posted by: Kacey M
Verified Purchase:Yes
It has been working smoothly so far, very happy with the quality of the printing and the ease of filling the ink. It was a little finicky getting it setup, especially to our laptops, the instructions to get the laptops setup felt a little unclear, but we did sort of figure it out. The only thing we still haven't figured out is how to get it to scan to our computers. The phone was easy since it had the app, but we don't really want to use our phones.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: RHev
Verified Purchase:Yes
Great printer so far - easy to use and prints well. A little slow printing but not bad.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
Decent and gets the job done
on June 23, 2026
Posted by: 808Review
from Hawaii
This printer was on sale and the idea of refillable ink led us to buy it Jan. 2026. Easy to set up. Print quality as expected. The tanks took some getting used to but it sure beats frequent cartridge orders.
Our rating of 3 stars is due to the ridiculously tiny display and the upright paper feed leading to curled or uneven edges.
Our rating of 3 stars is due to the ridiculously tiny display and the upright paper feed leading to curled or uneven edges.
Quality
3
Value
3
Response from epson.comBy Alissa A., The Epson Team, July 7, 2026
Hi 808Review, thank you for sharing your experience with your new Epson ET-2980 printer. We're glad to hear you're happy with your purchase and we hope you have a great day! Cheers, Alissa A.– The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Epson ET-2980 Printer
on June 21, 2026
Posted by: R123
from Monroe, NJ
Needed to replace an Epson printer that was several years old. Printer is used at home for moderate printing tasks involving letters, documents and photos. Set up was extremely easy!! Just need to follow directions that are provided. Go one step at a time!! This easily connected to wi-fi and not only my computer but also our phones and tablets so we can print from any device. Print is clean and sharp. Filled the tanks with the ink included in the box. Setup & priming for printing took some of the ink but I used what was left in the bottles to fill the tanks back up. Full tanks after setup was completed and have now printed numerous pages. Very happy!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com