Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
77
4 Stars
12
3 Stars
9
2 Stars
5
1 Star
10
70%of customers recommend this product.
(
16 out of
23)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
5
Great choice for a single feed printer
on September 4, 2025
Posted by: CHAUNCY
from USA
Just set up with the smart phone app with out problems. Multicolor and black print quality was better than the originals. No need to fear filling the ink tanks as they are well designed including the fill bottles.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Prints great has issues
on September 12, 2025
Posted by: Printmaster2026
from Upstate
Purchased 9-12-25 registered same day says warranty expires july6-2026 not even a year warranty?
Screen is very small paper is inserted in the top rear very bad idea
Screen is very small paper is inserted in the top rear very bad idea
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Joseph, The Epson Team, September 17, 2025
Dear Printmaster2026, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Written by a customer while visiting epson.com
Posted by: Lynne Bryars
from La Quinta CA
Verified Purchase:Yes
This is my second Epsom Ecotank. My first one I owned and used for about 6 years and it would never die. The only reason I bought a new one so all my electronics in my home office were white. The Ecotank was by far the best printer I ever owned
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
on November 18, 2025
Posted by: tjbeem
from Minnesota
My ancient Epson finally gave up and stopped working after many, many, many years. Hopefully this new Epson will give me the same level of service I had with the old one. The set up was pretty easy (even for a "non-techy" guy like me. Wireless connectivity has been excellent with no issues. Print clarity is stellar. Speed is more than adequate for a home office situation. All in all very pleased with the machine.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Perfect for my home office
on January 19, 2026
Posted by: NancyD
from Florida
This printer replaced an XP-640, which was inexpensive but required a lot of maintenance and guzzled ink. The ET-2980 was a cinch to set up and connect to wi-fi. Filling the ink tanks was quick, clean, and easy. I love the self-adjusting print quality feature. My only complaint is the control panel window is so tiny it can be difficult to read. Otherwise, it's perfect for my home office.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
A headache to use
on February 19, 2026
Posted by: rickmw
This has to be the worst printer I have ever owned. That is not because it doesn't turn out a good product, but mainly because it is so computer software dependent, and that often fails. Wi-fi connectivity is terrible. I can print with Wi-fi, and I can scan using the Windows Scan software I downloaded from the Microsoft Store. But Epson's own software can't find the scanner. I have to turn off the modem and printer and then restart everything for any chance for it to connect. Why is it that Epson's software can connect for printing, and Microsoft scan software can connect with the unit, but Epson's own software can't find it? I even tried to connect it manually entering the IP address of my Wi-fi, but that doesn't work. On the unit itself, I hit the appropriate arrows to get the appropriate screen for scanning and then it wants to know do I want to use the previous connection or use USB, and I tell it previous, and it says it's invalid. Checking the network connections on the unit tells me there's no connection. But I can print by wifi from my computer. So trying to use the printer itself to do anything other than just copy or print and is thoroughly iffy. So bottom line, the software makes this thing a giant headache. Maybe if I used the app on my phone, it would work more easily. But I get tired of being dependent on my phone for every blasted thing.
Using the controls on the printer is also a mini nightmare. I read the warnings about using the tiny one inch window on the screen, and I should have heeded those warnings. I should not have to bend over to get close to the printer to read the screen. Add to this having the paper exposed all the time (no interior tray) and duplex printing, and this was a regrettable purchase.
Response from epson.comBy Jacob, Epson Service, March 3, 2026
Hi rickmw, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2980 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Worst printer I have ever purchased !
on March 27, 2026
Posted by: Cathy MB
from Lee County, Florida
Worst printer I have ever purchased! Continuously hangs up, no matter how many times we update the firmware. Paper feeds poorly resulting in jams. Rarely connects to in-home laptops.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, March 30, 2026
Hi Cathy MB, we are sorry to hear you are having issues with your Epson printer. Your ET-2980 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
All promise, no delivery
on January 29, 2026
Posted by: Lynwilson3
I bought this because my previous Epson was bleeding me dry in ink costs. This priinter has been a piece of crap since it came out of the box. I have not been able to print more than a couple of pages because the printer will not maintain the wifi password entered. I have reset the network settings at least 20 times, going thru all the steps to enter the network password (2 separate networks, extremely strong signal and high speeds available), yet the printer will only give me maybe a page or so every 4-5 resets. Junk!
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Jacob, Epson Service, January 30, 2026
Hi Lynwilson3, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2980 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob– The Epson Team.
Written by a customer while visiting epson.com