Customer Reviews for Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Customer Rating
5
Great Printer!
on October 28, 2025
Posted by: Ahnah
from Villa Rica, Georgia
Bought the printer October 27, 2025. I'm 82 years old and had NO problem installing the Epson printer. Plus connecting it to WiFi, my desktop computer and my cell phone. Instructions were very easy to follow! Makes great copies!
Set up was fairly easy even though I do not have a wi-fi router. I wanted to use my cheap paper for the set up but the printer will not feed it through, it jammed every time. For me, this is a minor issue as I plan to use this printer for final copies rather than drafts. The feed worked fine with medium quality paper. I have only printed a few pages but so far the print quality is excellent. My only quibble with this printer is the wi-fi direct signal is weak so my laptop has to be in the same room as the printer to communicate. With my other Epson printer (7100 series) I can print from anywhere in the house. Overall, I am satisfied with this printer and do not regret the purchase.
This is my second Epsom Ecotank. My first one I owned and used for about 6 years and it would never die. The only reason I bought a new one so all my electronics in my home office were white. The Ecotank was by far the best printer I ever owned
Purchased 9-12-25 registered same day says warranty expires july6-2026 not even a year warranty? Screen is very small paper is inserted in the top rear very bad idea
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Joseph, The Epson Team, September 17, 2025
Dear Printmaster2026, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Having major issues trying to connect to the internet. Everything passed but still cannot get it to connect. Tried yesterday for over two hours, will be calling support for help.
Response from epson.comBy Joseph, The Epson Team, September 8, 2025
Hello Leeleea, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Just set up with the smart phone app with out problems. Multicolor and black print quality was better than the originals. No need to fear filling the ink tanks as they are well designed including the fill bottles.
I bought this printer yesterday(9/2/25), well actually I broke down & had to buy for school. I had the orignal version & needed to be fix. I have had that printer since 2020 & have yet to replace the ink. Even though it was getting there soon, but still. The new model is pretty cool as well, though. I like how the app has been upgraded with new feature like setup the printer from the app, etc. I would say that the only drawback I notice compared to the old one is it does uses more ink. I had to do a lot of updates/test runs(use stuff when setting up), my levels were completely full & now they are all down some. Not that much but noticeable. But besides that it prints great & fast too! The connection to my laptop well very simple. Epson once again doesn't lack when it comes resolution quality! For the price & compatibility other printers companies its a great home/office/college dorm printer. For last 15yrs or so I only buy/use Epson products b/c the quality & the clarity of photos, documents, cards etc is top tier to me! Even when I was in photography class, that was my college was using for everything & what really open my eyes to their products