Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
77
4 Stars
12
3 Stars
9
2 Stars
5
1 Star
10
70%of customers recommend this product.
(
16 out of
23)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
5
Great Printer!
on October 28, 2025
Posted by: Ahnah
from Villa Rica, Georgia
Bought the printer October 27, 2025. I'm 82 years old and had NO problem installing the Epson printer. Plus connecting it to WiFi, my desktop computer and my cell phone. Instructions were very easy to follow! Makes great copies!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Connectivity problems
on October 29, 2025
Posted by: MSsgt
It took almost a week for it to find its way to a computer it liked. Between a Samsung, iPad, and HP, it finally came up on the HP. We been using HP's for about a decade, but the straw that did it was the cost of the ink cartridges became more than a new printer. Outright license to steal! Love the ink bottles, and the cheaper cost of more ink!
Response from epson.comBy Joseph, The Epson Team, October 31, 2025
Hi MSsgt, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph
Written by a customer while visiting epson.com
Customer Rating
4
Too soon to know
on November 13, 2025
Posted by: allan297
Just bought product yesterday. It prints well. It was difficult to connect printer to computer. That is why I took a star off . Hopefully the ink tanks will save us money
Written by a customer while visiting epson.com
Customer Rating
5
Very Reliable
on November 21, 2025
Posted by: Mike in 44024
I've had ET-3710 for so many years I can't even remember how long. It has done everything that I needed printed with never a glitch of any kind. A friend of mine recommended it and I've thanked him often.
When I had a cartridge printer it was very expensive and would run out of ink all the time. The tank feature of our ET-3710 is much better and reliable.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
SETUP
on December 1, 2025
Posted by: QUEEN56
from Carter Lake, IA
Easy to set up from phone
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Nice Prionter
on January 7, 2026
Posted by: MichelleA
I had several HP printers that lasted maybe up to a year each, and I was so frustrated that I felt it was time to try another brand. After researching online and reviewing all the printers available, I decided to try Epson. It was a smart move. I have had no problems with printing, adding paper and adding new ink. It was a smart purchase.
Written by a customer while visiting epson.com
Customer Rating
2
Too hard to use
on January 24, 2026
Posted by: rickmw
I should have listened to the reviews I read. I wanted a printer that does double-sided printing, and I didn't have a lot of money. Reviews said the screen on the printer was too small, and they complained about what you have to do to draw in the tray after printing. Why on earth would any company make a printer with a 1" screen? We aren't Superman with his better-than-cat-like vision. And with all the room on the front panel, why not put a button for one-touch drawing in of the tray? Did middle-schoolers design this thing? And then there are the wifi connectivity issues. It fights to connect, making scanning and other tasks a chore. This is a lousy printer. If you have to fight with a printer, being inexpensive isn't a good enough reason to buy it.
Response from epson.comBy Joseph, The Epson Team, January 26, 2026
Hi rickmw, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2980 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Probably will work!
on February 10, 2026
Posted by: Geexer1944
from Ohio
Setup gets a 4 out of 5. Could you have made the screen any smaller? And why does my warranty only run for 9 months? First impression is that it prints nicely, software downloaded and installed without a problem. Paper receiving tray looks pretty flimsy.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com