Customer reviews from epson.com
Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Average customer rating
3.9
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
99
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
30
65%of customers recommend this product.
(
33 out of
51)
Customer Reviews for Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Customer Rating
3
Installation Spaghetti Nightmare!
on December 6, 2025
Posted by: MCCC3B12
from Oklahoma City
This was the most convoluted instructions I've ever encountered for installing a printer! This had paper instructions which led you to the printer panel instructions, which also wanted laptop instructions, and your phone instructions; there was no single methodical, sequential steps. While installing, you would be stuck in a sequence to find that perhaps your laptop was waiting, or that your cellphone was waiting. Incredible! Trying to connect to the Wi-Fi - it wanted a password - but no place to enter it's password! You couldn't click-forward or backward. It would have been very nice to have a single set of instructions! It would be nice to simply (1) download software, (2) Update Drivers, (3) Connect to Wi-Fi, (4) Test Print, (5) Finish with registering. Then go to any next added devices such as a cellphone, or pad.
No, I would not recommend this to a friend.
Quality
2
Value
4
Response from epson.comBy Joseph, The Epson Team, December 12, 2025
Hello MCCC3B12, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
SETUP
on December 1, 2025
Posted by: QUEEN56
from Carter Lake, IA
Easy to set up from phone
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
It was time to replace our old scanner/printer
on November 23, 2025
Posted by: Pierre Napan
Bought an Epson printer again..... to replace the Epson 725 printer that just couldn't print well ......... after 15 years :-).
Do: Take your time to unpack and set up printer. Read instructions, then use your mobile to set things up... just go step at a time... it will make sense.... then set up to your laptop or whatever computer you use. Don't: Rush the process.... others reviews have complained about it.... relax. Do: use correct papers and load inks according to instructions. Hint: Turning off the printer over several days does not cause problems... I simply touch the power switch, let things get settled and connected, then print my photos or documents without issues.
Written by a customer while visiting epson.com
Customer Rating
5
Very Reliable
on November 21, 2025
Posted by: Mike in 44024
I've had ET-3710 for so many years I can't even remember how long. It has done everything that I needed printed with never a glitch of any kind. A friend of mine recommended it and I've thanked him often.
When I had a cartridge printer it was very expensive and would run out of ink all the time. The tank feature of our ET-3710 is much better and reliable.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
on November 18, 2025
Posted by: tjbeem
from Minnesota
My ancient Epson finally gave up and stopped working after many, many, many years. Hopefully this new Epson will give me the same level of service I had with the old one. The set up was pretty easy (even for a "non-techy" guy like me. Wireless connectivity has been excellent with no issues. Print clarity is stellar. Speed is more than adequate for a home office situation. All in all very pleased with the machine.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Too soon to know
on November 13, 2025
Posted by: allan297
Just bought product yesterday. It prints well. It was difficult to connect printer to computer. That is why I took a star off . Hopefully the ink tanks will save us money
Written by a customer while visiting epson.com
Customer Rating
3
Connectivity problems
on October 29, 2025
Posted by: MSsgt
It took almost a week for it to find its way to a computer it liked. Between a Samsung, iPad, and HP, it finally came up on the HP. We been using HP's for about a decade, but the straw that did it was the cost of the ink cartridges became more than a new printer. Outright license to steal! Love the ink bottles, and the cheaper cost of more ink!
Response from epson.comBy Joseph, The Epson Team, October 31, 2025
Hi MSsgt, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph
Written by a customer while visiting epson.com
Customer Rating
5
This printer will pay for itself in just over a year.
on October 29, 2025
Posted by: Epson SuperTank
I just received my new printer yesterday and am very impressed with the quality. I had a Canon printer for years and was sick and tired of spending so much on the ink cartridges. Finally - I made the plunge to purchase this new supertank printer. I'm so excited not to be restricted on how much printing I do. With my other printer I had to be careful about every single thing I printed because the ink ran out so quickly. This printer will literally pay for itself in a about a year and a half with the savings I'll have from not having to spend $110 on ink cartridges! It's about time someone came up with a great alternative to expensive cartridges. Thank you!
Written by a customer while visiting epson.com