Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.9
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
35
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Holds temperature well
on August 17, 2026
Posted by: Carolyn0824
[This review was collected as part of a promotion.] This fridge does a great job of keeping temperature consistently. Even on the top shelf. The doors also close very easily. The water tastes great from the filter. The fridge also smells just fine without adding baking soda. Recommend!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 21, 2026
Hi, Carolyn0824! Thank you for taking the time to share such a thoughtful review! We’re delighted to hear that your Frigidaire French-Door Refrigerator is keeping a consistent temperature throughout while also providing the convenience of easy-closing doors and great-tasting filtered water. It’s wonderful to know that you’re enjoying your refrigerator and would recommend it to others!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and look forward to assisting you whenever needed! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and look forward to assisting you whenever needed! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our kitchen
on August 17, 2026
Posted by: Samantha82
[This review was collected as part of a promotion.] Our new fridge fit perfectly in the right space in our small kitchen. The cooling and freezing have been perfect. Settings so I can have my fridge or freezer part as cool as I want. Products are consistent the same temp through out the fridge space. Drawers are keeping my veggies crisp and freshThe door storage is maximizing the small space in my kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi there, Samantha82! Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and that you’re enjoying its consistent cooling and freezing performance. It’s great to know that the temperature settings, crisp drawers, and convenient door storage are helping you make the most of your space while keeping your food fresh.
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge Stays Cold
on August 17, 2026
Posted by: John2049
[This review was collected as part of a promotion.] We were looking to replace our previous fridge because it wouldn't stay cold. This fridge appears to solve that problem for us. It stays cold, keeps the whole compartment close to the temperature it is set to when we checked it with thermometers. The freezer space could be a bit larger but it holds a good amount.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Good day, John2049! Thank you so much for sharing your experience! We’re delighted to hear that your new Frigidaire refrigerator is keeping your food consistently cold and maintaining the temperature you set. We’re also glad to know that the freezer provides a good amount of storage, even if you’d prefer a little more space.
We truly appreciate your feedback and are happy to hear that your new refrigerator is meeting your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate your feedback and are happy to hear that your new refrigerator is meeting your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on August 17, 2026
Posted by: offtwosea
Absolutely love the frig. Its whisper quiet, ice maker is a beast and love the ice shape. Plenty of room for food and drinks and love the shelving arrangement. Simple to set up and looks great. I can imagine this will be a big seller.Great job!!
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for the fantastic review! We’re thrilled to hear that you absolutely love your new refrigerator. It’s wonderful to know that you’re enjoying its quiet operation, powerful ice maker, unique ice shape, spacious interior, and convenient shelving arrangement.
We’re also glad to hear that setup was simple and that you love the way it looks in your home. Your enthusiasm means a lot to us, and we truly appreciate you choosing our product and taking the time to share your experience. Thank you for the kind words and encouragement!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for the fantastic review! We’re thrilled to hear that you absolutely love your new refrigerator. It’s wonderful to know that you’re enjoying its quiet operation, powerful ice maker, unique ice shape, spacious interior, and convenient shelving arrangement.
We’re also glad to hear that setup was simple and that you love the way it looks in your home. Your enthusiasm means a lot to us, and we truly appreciate you choosing our product and taking the time to share your experience. Thank you for the kind words and encouragement!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Gallery Fridge!
on August 6, 2026
Posted by: beckynuckles
[This review was collected as part of a promotion.] I love this new fridge! I had one like it a little bigger with the ice dispenser in the door but it never made much ice at all time. This ice maker located in the freezer stays full of ice. There is plenty of room inside and we are a family of 9 so downsizing the cubit feet worries me a bit but it is a great fit for my new kitchen set. I previously had LG appliances but am glad I switched over!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving your new refrigerator and that it’s such a great fit for your new kitchen.
It’s fantastic to know that the freezer ice maker is keeping up with your family’s needs and that you’re enjoying the spacious interior, especially for your family of nine. We’re also delighted that you made the switch to Frigidaire and are happy with your choice!
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for choosing Frigidaire! We hope your refrigerator continues to provide reliable performance, plenty of storage, and convenience for many years to come. - Maria
It’s fantastic to know that the freezer ice maker is keeping up with your family’s needs and that you’re enjoying the spacious interior, especially for your family of nine. We’re also delighted that you made the switch to Frigidaire and are happy with your choice!
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience and for choosing Frigidaire! We hope your refrigerator continues to provide reliable performance, plenty of storage, and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 9, 2026
Posted by: Daves nickname
[This review was collected as part of a promotion.] Overall pleased but it’s making a beeping noise that I can’t identify
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 9, 2026
Hello Daves!
Thank you for taking the time to share your feedback. We're pleased to hear that you're overall happy with your Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator. However, we're sorry to learn about the unexpected beeping noise and understand how concerning that can be.
We'd like the opportunity to learn more about what you're experiencing and help determine the cause of the beeping. please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your trust in our brand and your valuable feedback. ~Sam
Thank you for taking the time to share your feedback. We're pleased to hear that you're overall happy with your Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator. However, we're sorry to learn about the unexpected beeping noise and understand how concerning that can be.
We'd like the opportunity to learn more about what you're experiencing and help determine the cause of the beeping. please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your trust in our brand and your valuable feedback. ~Sam
Written by a customer while visiting frigidaire.com