Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.9
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
35
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Smart refrigerator
on October 14, 2026
Posted by: 77Kelly
[This review was collected as part of a promotion.] I have a small space for a refrigerator 20 cubic,
I found this Frigidaire side by side doors with water on the door and makes plenty of ice. Love it !!
I found this Frigidaire side by side doors with water on the door and makes plenty of ice. Love it !!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 14, 2026
Hi 77Kelly!
Thank you for sharing your wonderful feedback! We’re delighted to hear that your Frigidaire 20-cubic-foot side-by-side refrigerator is a perfect fit for your space. It’s great to know you’re enjoying the convenient in-door water dispenser and ample ice production.
We truly appreciate you choosing Frigidaire and are happy to hear that you love your new refrigerator!
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re delighted to hear that your Frigidaire 20-cubic-foot side-by-side refrigerator is a perfect fit for your space. It’s great to know you’re enjoying the convenient in-door water dispenser and ample ice production.
We truly appreciate you choosing Frigidaire and are happy to hear that you love your new refrigerator!
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on October 5, 2026
Posted by: Skipper07
[This review was collected as part of a promotion.] Everything is working fine so far. It is making some strange noises, but I think I just need to get used to them.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi Skipper07!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is working well so far. We understand that new appliance sounds can take some getting used to, and we appreciate you sharing your experience.
If you ever have questions or need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is working well so far. We understand that new appliance sounds can take some getting used to, and we appreciate you sharing your experience.
If you ever have questions or need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on October 4, 2026
Posted by: Selah_Phil
[This review was collected as part of a promotion.] I’m 65 years old and have had over 10 different refrigerators in my life more if you count my childhood
And this Frigidaire is absolutely amazing. I love it head to toe top to bottom, thank you thank you and thank you.
And this Frigidaire is absolutely amazing. I love it head to toe top to bottom, thank you thank you and thank you.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 7, 2026
Hi Selah_Phil,
Your wonderful review truly made our day! We’re so happy to hear that, after owning so many refrigerators over the years, your new Frigidaire has impressed you from top to bottom. Thank you for choosing Frigidaire and for sharing such an enthusiastic compliment. We’re grateful to be part of your home and hope you continue loving your refrigerator for many years to come!
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Your wonderful review truly made our day! We’re so happy to hear that, after owning so many refrigerators over the years, your new Frigidaire has impressed you from top to bottom. Thank you for choosing Frigidaire and for sharing such an enthusiastic compliment. We’re grateful to be part of your home and hope you continue loving your refrigerator for many years to come!
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It’s working very well & the ice is excellent. Love the smudge proof doors!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 7, 2026
Hi Lisawheeler13, thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator is working very well and that you’re enjoying the ice and smudge-proof doors. We appreciate you choosing Frigidaire and hope you continue to love your new refrigerator. If you need any assistance in the future, please reach out to us through the live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire Gallery Fridge
on October 1, 2026
Posted by: Mmaceira
from Keizer
[This review was collected as part of a promotion.] This fridge is perfect for me. It doesnt leak, create too much or too little ice and I am a sucker for the frozen pizza pocket. The shocking thing is that the fridge looked small but ended up holding more in it than my previous fridge. I think Frigidaire nailed it on this model.
I would recommend this to a friend!
Response from The InsidersBy Rox, Online Outreach Specialist, October 5, 2026
Thank you, Mmaceira! We’re thrilled to hear your new Frigidaire Gallery refrigerator has been such a great fit for you. It’s especially wonderful to hear that you’re enjoying the storage capacity, reliable ice production, and frozen pizza pocket! We truly appreciate you sharing what you love about your new fridge.
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
Written by a customer while visiting The Insiders
Customer Rating
5
Nice fridge
on September 28, 2026
Posted by: Ronoc42
[This review was collected as part of a promotion.] It's everything I was looking for. For the small size I'm very happy with the features, especially the water dispenser.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 30, 2026
Hi Ronoc42,
We’re so glad to hear your new Frigidaire refrigerator has everything you were looking for! It’s wonderful to know you’re happy with the compact size and features, especially the convenient water dispenser. Thank you for choosing Frigidaire, and we hope you continue enjoying your new fridge for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
We’re so glad to hear your new Frigidaire refrigerator has everything you were looking for! It’s wonderful to know you’re happy with the compact size and features, especially the convenient water dispenser. Thank you for choosing Frigidaire, and we hope you continue enjoying your new fridge for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2026
Posted by: Kathleen29
[This review was collected as part of a promotion.] I recently purchased a new refrigerator and got a Frigidaire French door. I am very pleased with it. The installation was great and the guys that delivered and set up everything were super nice and efficient in their work. They are Anibal and Sesar. They also installed a new washer and dryer set for me. I’m very pleased with all of my new appliances. Thank you Queen City
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 28, 2026
Hello Kathleen29!
Thank you for sharing your wonderful experience! We’re thrilled to hear that you’re very pleased with your new Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFS2023AF, as well as your new washer and dryer set. We’re also glad to hear that the delivery and installation went smoothly and that Anibal and Sesar provided friendly and efficient service.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your trust in Frigidaire and hope you continue enjoying all your new appliances! ~Sam
Thank you for sharing your wonderful experience! We’re thrilled to hear that you’re very pleased with your new Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFS2023AF, as well as your new washer and dryer set. We’re also glad to hear that the delivery and installation went smoothly and that Anibal and Sesar provided friendly and efficient service.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your trust in Frigidaire and hope you continue enjoying all your new appliances! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious, Modern, and Thoughtfully Designed
on September 25, 2026
Posted by: w0rk1ngH4rd
from Martinez
[This review was collected as part of a promotion.] I absolutely love this refrigerator! It has plenty of space, and the storage inside the doors is especially useful for keeping drinks, snacks, condiments, and other everyday items organized and easy to grab. One of my favorite little details is the lighting—the lights slowly brighten when you open the doors, almost like a reveal!
The bottom freezer is also very well designed. At first glance it feels almost like a chest freezer, but there are shelves and separate storage areas that make everything much easier to organize. I especially love the dedicated space for frozen pizzas or other thin, oddly shaped items, plus the built-in ice maker.
The entire refrigerator has a sleek, modern look, both inside and out. The stainless steel exterior also does an excellent job of resisting fingerprints, which is a huge bonus for keeping it looking clean. Overall, it’s spacious, functional, attractive, and very thoughtfully designed. I would definitely recommend it!
The bottom freezer is also very well designed. At first glance it feels almost like a chest freezer, but there are shelves and separate storage areas that make everything much easier to organize. I especially love the dedicated space for frozen pizzas or other thin, oddly shaped items, plus the built-in ice maker.
The entire refrigerator has a sleek, modern look, both inside and out. The stainless steel exterior also does an excellent job of resisting fingerprints, which is a huge bonus for keeping it looking clean. Overall, it’s spacious, functional, attractive, and very thoughtfully designed. I would definitely recommend it!
I would recommend this to a friend!
Response from The InsidersBy Maria, Online Outreach Specialist, September 28, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you absolutely love your new refrigerator and are enjoying its spacious interior, convenient door storage, and sleek, modern design. It’s wonderful to know that the gradual interior lighting adds a special touch to your experience as well.
We’re especially happy to hear that the bottom freezer’s shelves and separate storage areas make it easy to stay organized, including the dedicated space for frozen pizzas and other thin items. It’s great to know that you’re also enjoying the built-in ice maker and the fingerprint-resistant stainless steel exterior.
Thank you for choosing this appliance and for sharing such a detailed experience. We truly appreciate your recommendation and are happy to know that your new refrigerator is providing the space, functionality, and thoughtful design you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re especially happy to hear that the bottom freezer’s shelves and separate storage areas make it easy to stay organized, including the dedicated space for frozen pizzas and other thin items. It’s great to know that you’re also enjoying the built-in ice maker and the fingerprint-resistant stainless steel exterior.
Thank you for choosing this appliance and for sharing such a detailed experience. We truly appreciate your recommendation and are happy to know that your new refrigerator is providing the space, functionality, and thoughtful design you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting The Insiders