Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Beautiful and Spacious
on September 2, 2026
Posted by: Mica654321
We absolutely love our new refrigerator! It looks beautiful in our kitchen and has so much more space than our old one. The layout is very convenient, and everything is easy to see and access. It keeps everything cold and fresh, and I love how modern and sleek it looks. It’s been a great addition to our home, and we’re very happy!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 26, 2026
Hi Mica654321!
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you’re loving your new Frigidaire Gallery refrigerator and enjoying its spacious, well-organized design, quiet performance, and reliable cooling.
It’s wonderful to know that your new refrigerator has been such a great upgrade for your kitchen. We truly appreciate your choosing Frigidaire and hope you continue to enjoy it for years to come.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you’re loving your new Frigidaire Gallery refrigerator and enjoying its spacious, well-organized design, quiet performance, and reliable cooling.
It’s wonderful to know that your new refrigerator has been such a great upgrade for your kitchen. We truly appreciate your choosing Frigidaire and hope you continue to enjoy it for years to come.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2026
Posted by: SuzieQnTimmy
[This review was collected as part of a promotion.] So far so good. Very nice machine. The water dispenser is a little awkward because there is no platform to place a cup and no drainage. You have to hold your cup or bottle just right or you will spray water all over the place. Otherwise it’s a lovely refrigerator with lots of space and very clean design. It’s well lit and quiet. Be careful though it can scratch easily. Overall, we’re very happy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 1, 2026
Hi, SuzieQnTimmy! Thank you for sharing such thoughtful feedback about your Frigidaire French-door refrigerator! We’re delighted to hear that you’re enjoying the spacious design, bright interior lighting, quiet operation, and overall appearance.
We also appreciate you bringing the water dispenser experience to our attention. We understand how important convenience and ease of use are, and we’re sorry to hear that the dispenser can be a little awkward to use. Your feedback is valuable and will be shared with the appropriate teams for consideration.
Thank you again for choosing Frigidaire and for letting us know how your refrigerator is working for you. We’re so happy to hear that, overall, you’re very pleased with your appliance! -Angel
We also appreciate you bringing the water dispenser experience to our attention. We understand how important convenience and ease of use are, and we’re sorry to hear that the dispenser can be a little awkward to use. Your feedback is valuable and will be shared with the appropriate teams for consideration.
Thank you again for choosing Frigidaire and for letting us know how your refrigerator is working for you. We’re so happy to hear that, overall, you’re very pleased with your appliance! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice, ice baby!
on August 19, 2026
Posted by: Rush Fam
[This review was collected as part of a promotion.] This fridge has a few welcome upgrades, like a sturdier spring door hinge and better ice production both are improvements over our previous much larger model. The ice is such a plus for our water bottle toting active family of 4. The main tradeoffs are the lack of door ice dispensing and the smaller interior, which requires more intentional organizing. Overall, it’s a solid unit with some helpful enhancements, just smaller than what we were used to.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your detailed feedback. We’re glad to hear you’re enjoying the sturdier door hinge and improved ice production, especially for your active family. We also appreciate your honest comments about the smaller interior and lack of a door ice dispenser. Feedback like yours helps us understand what matters most to our customers. We’re happy to hear that overall, you’re finding the refrigerator to be a solid choice with some welcome improvements.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, modern, stainless and clean!
on August 18, 2026
Posted by: KitchenAvid
[This review was collected as part of a promotion.] I’m really impressed with the Frigidaire Gallery GRFS2023AF French Door Refrigerator. It has a sleek, modern look, and the Smudge-Proof stainless steel is a big plus because it stays looking clean without constantly wiping away fingerprints.
The 30-inch width makes it a great option for kitchens where space is limited, while the French-door design and full-width drawer make it easy to organize and access food. I also really like the bright LED lighting, filtered water dispenser, built-in ice maker, and adjustable storage options.
The EvenTemp cooling system and CrispSeal crispers are especially nice features for keeping food and produce fresh. Overall, it feels like a well-designed refrigerator that combines style, convenience, and practical features without taking up too much space. Definitely a great choice for anyone looking for a modern, efficient French-door refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear you’re impressed with your Frigidaire Gallery refrigerator and are enjoying its sleek design, Smudge-Proof stainless steel, spacious organization, and convenient features. It’s wonderful to know the bright LED lighting, filtered water dispenser, ice maker, and cooling features are making a difference in your kitchen. We truly appreciate your recommendation and are so glad you’re enjoying your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice looking small refrigerator
on August 18, 2026
Posted by: MSN1980
[This review was collected as part of a promotion.] We’ve been really impressed with the Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator. If you are looking for a unit that maximizes storage without taking over the whole kitchen, this is a fantastic option.
Sleek & Clean Design: The exterior gives the kitchen a modern, clutter-free look. It fits beautifully into smaller cutouts while maintaining a high-end feel.
Whisper-Quiet Operation: You barely notice it running. It keeps everything consistently cold without any intrusive hums or loud cycling noises.
Surprising Capacity: Despite its compact footprint, the layout is remarkably efficient. It comfortably holds all the groceries and fresh food needed for a small family without feeling cramped.
So far, it’s running flawlessly. Highly recommended for anyone needing a dependable, quiet, and space-smart refrigerator!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hello MSN1980, thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear that you’re impressed with your Frigidaire Gallery French Door Refrigerator. It’s wonderful to know that you’re enjoying its sleek design, quiet operation, and efficient use of space.
We’re especially glad that the refrigerator provides the capacity you need while fitting comfortably into your kitchen. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re especially glad that the refrigerator provides the capacity you need while fitting comfortably into your kitchen. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Holds temperature well
on August 17, 2026
Posted by: Carolyn0824
[This review was collected as part of a promotion.] This fridge does a great job of keeping temperature consistently. Even on the top shelf. The doors also close very easily. The water tastes great from the filter. The fridge also smells just fine without adding baking soda. Recommend!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 21, 2026
Hi, Carolyn0824! Thank you for taking the time to share such a thoughtful review! We’re delighted to hear that your Frigidaire French-Door Refrigerator is keeping a consistent temperature throughout while also providing the convenience of easy-closing doors and great-tasting filtered water. It’s wonderful to know that you’re enjoying your refrigerator and would recommend it to others!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and look forward to assisting you whenever needed! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help and look forward to assisting you whenever needed! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our kitchen
on August 17, 2026
Posted by: Samantha82
[This review was collected as part of a promotion.] Our new fridge fit perfectly in the right space in our small kitchen. The cooling and freezing have been perfect. Settings so I can have my fridge or freezer part as cool as I want. Products are consistent the same temp through out the fridge space. Drawers are keeping my veggies crisp and freshThe door storage is maximizing the small space in my kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi there, Samantha82! Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and that you’re enjoying its consistent cooling and freezing performance. It’s great to know that the temperature settings, crisp drawers, and convenient door storage are helping you make the most of your space while keeping your food fresh.
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge Stays Cold
on August 17, 2026
Posted by: John2049
[This review was collected as part of a promotion.] We were looking to replace our previous fridge because it wouldn't stay cold. This fridge appears to solve that problem for us. It stays cold, keeps the whole compartment close to the temperature it is set to when we checked it with thermometers. The freezer space could be a bit larger but it holds a good amount.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Good day, John2049! Thank you so much for sharing your experience! We’re delighted to hear that your new Frigidaire refrigerator is keeping your food consistently cold and maintaining the temperature you set. We’re also glad to know that the freezer provides a good amount of storage, even if you’d prefer a little more space.
We truly appreciate your feedback and are happy to hear that your new refrigerator is meeting your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate your feedback and are happy to hear that your new refrigerator is meeting your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com