Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.9
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
35
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
So far this is a great refrigerator!
on September 1, 2026
Posted by: Onthefly779
[This review was collected as part of a promotion.] I am really liking this fridge! I love the way the water dispenses so nicely no mess! I love the ice maker in the bottom freezer also! Very simple to use!
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 4, 2026
Hi, Onthefly779! Thank you for sharing your wonderful feedback! We’re so happy to hear that you’re enjoying your Frigidaire French-door refrigerator. It’s great to know that you appreciate the smooth, mess-free water dispensing and the convenience of having the ice maker in the bottom freezer. We’re delighted that you’re finding your new refrigerator simple and easy to use!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help and want to make sure you continue enjoying your Frigidaire experience! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help and want to make sure you continue enjoying your Frigidaire experience! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious fridge for small space
on September 1, 2026
Posted by: Mch9
I love this fridge! It fits perfectly in my house (our fridge space is smaller than most) yet has lots of space in the refrigerator part! I love the French doors and all of the organizational shelves. The shelves are moveable to adjust to your needs which is nice. I also love the filtered water dispenser on the front- it fills up your cup quickly (u like other fridges I’ve had in the past). The freezer is great too! Makes ice super fast and has different drawers to help you organize. I fit A LOT in there! Overall great fridge and freezer! I’m very pleased!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing such a wonderful review! We’re thrilled to hear that your Frigidaire refrigerator fits perfectly in your space while still providing plenty of room for all your needs. It’s great to know you’re enjoying the adjustable shelving, French-door design, convenient filtered water dispenser, and well-organized freezer. We’re especially glad the fast ice-making and ample storage are making a difference for you. We truly appreciate your kind words and are delighted that you’re so pleased with your Frigidaire refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with fridge except for a few things.
on August 31, 2026
Posted by: Nanabling6248
[This review was collected as part of a promotion.] I am happy with my new fridge except for a few things. Controls for temp and ice maker are on the inside near the right door. If I bump it by accidentally, it changes the temp. Freezer is smaller than I had expected, but overall I am very happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 1, 2026
Hi Nanabling6248!
Thank you for sharing your experience with your new Frigidaire refrigerator. We’re glad to hear you’re happy with it overall, and we appreciate your feedback about the temperature controls and freezer space. We understand how important convenience and functionality are, and your comments are valuable to us.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator. We’re glad to hear you’re happy with it overall, and we appreciate your feedback about the temperature controls and freezer space. We understand how important convenience and functionality are, and your comments are valuable to us.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on August 30, 2026
Posted by: Nate P
[This review was collected as part of a promotion.] Awesome Fridge with freezer on bottom. Fits perfectly in our kitchen space which is limited with plenty space inside for our four persons household. Adjustable shelf’s give us control on storage. Two crisp drawers perfect for all our fresh veggies.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 31, 2026
Hello Nate P!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFS2023AF! We’re thrilled to hear that your new refrigerator is a perfect fit for your kitchen and provides plenty of space for your four-person household.
It’s great to know that you’re enjoying the adjustable shelves and the two crispers for organizing and storing your fresh vegetables. We’re delighted that the bottom-freezer design and flexible storage options are working so well for your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the spacious design, convenience, and reliable performance of your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFS2023AF! We’re thrilled to hear that your new refrigerator is a perfect fit for your kitchen and provides plenty of space for your four-person household.
It’s great to know that you’re enjoying the adjustable shelves and the two crispers for organizing and storing your fresh vegetables. We’re delighted that the bottom-freezer design and flexible storage options are working so well for your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the spacious design, convenience, and reliable performance of your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2026
Posted by: SuzieQnTimmy
[This review was collected as part of a promotion.] So far so good. Very nice machine. The water dispenser is a little awkward because there is no platform to place a cup and no drainage. You have to hold your cup or bottle just right or you will spray water all over the place. Otherwise it’s a lovely refrigerator with lots of space and very clean design. It’s well lit and quiet. Be careful though it can scratch easily. Overall, we’re very happy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 1, 2026
Hi, SuzieQnTimmy! Thank you for sharing such thoughtful feedback about your Frigidaire French-door refrigerator! We’re delighted to hear that you’re enjoying the spacious design, bright interior lighting, quiet operation, and overall appearance.
We also appreciate you bringing the water dispenser experience to our attention. We understand how important convenience and ease of use are, and we’re sorry to hear that the dispenser can be a little awkward to use. Your feedback is valuable and will be shared with the appropriate teams for consideration.
Thank you again for choosing Frigidaire and for letting us know how your refrigerator is working for you. We’re so happy to hear that, overall, you’re very pleased with your appliance! -Angel
We also appreciate you bringing the water dispenser experience to our attention. We understand how important convenience and ease of use are, and we’re sorry to hear that the dispenser can be a little awkward to use. Your feedback is valuable and will be shared with the appropriate teams for consideration.
Thank you again for choosing Frigidaire and for letting us know how your refrigerator is working for you. We’re so happy to hear that, overall, you’re very pleased with your appliance! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice, ice baby!
on August 19, 2026
Posted by: Rush Fam
[This review was collected as part of a promotion.] This fridge has a few welcome upgrades, like a sturdier spring door hinge and better ice production both are improvements over our previous much larger model. The ice is such a plus for our water bottle toting active family of 4. The main tradeoffs are the lack of door ice dispensing and the smaller interior, which requires more intentional organizing. Overall, it’s a solid unit with some helpful enhancements, just smaller than what we were used to.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your detailed feedback. We’re glad to hear you’re enjoying the sturdier door hinge and improved ice production, especially for your active family. We also appreciate your honest comments about the smaller interior and lack of a door ice dispenser. Feedback like yours helps us understand what matters most to our customers. We’re happy to hear that overall, you’re finding the refrigerator to be a solid choice with some welcome improvements.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, modern, stainless and clean!
on August 18, 2026
Posted by: KitchenAvid
[This review was collected as part of a promotion.] I’m really impressed with the Frigidaire Gallery GRFS2023AF French Door Refrigerator. It has a sleek, modern look, and the Smudge-Proof stainless steel is a big plus because it stays looking clean without constantly wiping away fingerprints.
The 30-inch width makes it a great option for kitchens where space is limited, while the French-door design and full-width drawer make it easy to organize and access food. I also really like the bright LED lighting, filtered water dispenser, built-in ice maker, and adjustable storage options.
The EvenTemp cooling system and CrispSeal crispers are especially nice features for keeping food and produce fresh. Overall, it feels like a well-designed refrigerator that combines style, convenience, and practical features without taking up too much space. Definitely a great choice for anyone looking for a modern, efficient French-door refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear you’re impressed with your Frigidaire Gallery refrigerator and are enjoying its sleek design, Smudge-Proof stainless steel, spacious organization, and convenient features. It’s wonderful to know the bright LED lighting, filtered water dispenser, ice maker, and cooling features are making a difference in your kitchen. We truly appreciate your recommendation and are so glad you’re enjoying your refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice looking small refrigerator
on August 18, 2026
Posted by: MSN1980
[This review was collected as part of a promotion.] We’ve been really impressed with the Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator. If you are looking for a unit that maximizes storage without taking over the whole kitchen, this is a fantastic option.
Sleek & Clean Design: The exterior gives the kitchen a modern, clutter-free look. It fits beautifully into smaller cutouts while maintaining a high-end feel.
Whisper-Quiet Operation: You barely notice it running. It keeps everything consistently cold without any intrusive hums or loud cycling noises.
Surprising Capacity: Despite its compact footprint, the layout is remarkably efficient. It comfortably holds all the groceries and fresh food needed for a small family without feeling cramped.
So far, it’s running flawlessly. Highly recommended for anyone needing a dependable, quiet, and space-smart refrigerator!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hello MSN1980, thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear that you’re impressed with your Frigidaire Gallery French Door Refrigerator. It’s wonderful to know that you’re enjoying its sleek design, quiet operation, and efficient use of space.
We’re especially glad that the refrigerator provides the capacity you need while fitting comfortably into your kitchen. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re especially glad that the refrigerator provides the capacity you need while fitting comfortably into your kitchen. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com