Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.9
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
35
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Frigidaire - 20 Cu. Ft. Standard-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
French door refrigerator
on September 20, 2026
Posted by: Reggie kitchen
[This review was collected as part of a promotion.] I love my new Frigidaire stainless steel French door refrigerator with the freezer on the bottom! It’s sleek, beautiful, and keeps a consistent temperature so my food stays fresh and my fruits and vegetables stay crisp.
Although my previous refrigerator was about the same size, this one feels much more spacious. The layout makes excellent use of the room, with a convenient drawer for smaller snacks and plenty of door storage. Everything fits comfortably and is easy to organize. It also makes ice quickly and keeps up with my needs.
The door alarm can be a little annoying when I’m standing there with the door open, but I appreciate the reminder—especially if I accidentally forget to close it!
Overall, I’m very happy with this refrigerator. Great design, great storage, and great performance!
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 23, 2026
Hi, Reggie kitchen! Thank you for taking the time to share your experience! We're delighted to hear that you're loving your new Frigidaire stainless steel French door refrigerator. It's wonderful to know that you appreciate its sleek design, spacious interior, consistent cooling performance, and thoughtful storage features. We’re especially glad to hear that your food stays fresh and your fruits and vegetables remain crisp. It's also great to know the ice maker is keeping up with your household needs!
We understand that the door alarm can sometimes be a little persistent, especially when you're organizing groceries or deciding on a snack, but we're happy to hear that you find it helpful as a reminder.
Thank you for choosing Frigidaire, and we truly appreciate your kind words about the design, storage capacity, and performance of your refrigerator. We hope it continues to serve you well for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
We understand that the door alarm can sometimes be a little persistent, especially when you're organizing groceries or deciding on a snack, but we're happy to hear that you find it helpful as a reminder.
Thank you for choosing Frigidaire, and we truly appreciate your kind words about the design, storage capacity, and performance of your refrigerator. We hope it continues to serve you well for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 19, 2026
Posted by: Jersey vic
[This review was collected as part of a promotion.] A very quiet machine, easy to clean How old refrigerator you could adjust the shelves so if you wanted to put 12 bottles in the main section, you can with this refrigerator we have to keep all the tall bottles on the door. It’s just something that’s new to us, but no problem I’m very pleased all at all.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2026
Thank you for sharing your thoughtful feedback! We’re delighted to hear that your new refrigerator is very quiet, easy to clean, and has made a positive impression overall.
We appreciate your comments about the shelf configuration and storage space for taller bottles. We understand that adjusting to a new refrigerator layout can take some time, and your feedback is valuable as we continue to improve the storage experience. We’re glad to hear that you’re very pleased with your new appliance overall.
If you have any questions or need assistance with your refrigerator or its storage features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
We appreciate your comments about the shelf configuration and storage space for taller bottles. We understand that adjusting to a new refrigerator layout can take some time, and your feedback is valuable as we continue to improve the storage experience. We’re glad to hear that you’re very pleased with your new appliance overall.
If you have any questions or need assistance with your refrigerator or its storage features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on September 18, 2026
Posted by: plamos
from Brookfield
[This review was collected as part of a promotion.] The Frigidaire Gallery 30” French Door Refrigerator fit perfectly into my kitchen! When i ordered it I got scared that I need to modify my cabinet... but no it FIT even better than my old fridge and we build the kitchen around my old fridge. It’s futuristic and sleek. I enjoy the fact that it is smudge proof. No more kids fingertips everywhere. There are two drawers (CrispSeal Fresh crispers) for veggies and fruits. The third drawer on the bottom of the fridge is perfect my family deli meats. The French doors are so nice and smooth. There is plenty of storage space with adjustable glass shelving. Water dispenser is nice touch. The ice maker is slightly too big for our needs, but i enjoy having it. The shelving in the freezer section allows for easy search of any items inside. I will brag to all of my friends for this fridge.
I would recommend this to a friend!
Response from The InsidersBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new refrigerator fit perfectly into your kitchen and that you’re enjoying its sleek, modern design and smudge-proof finish.
It’s wonderful to know that you’re making great use of the CrispSeal Fresh crispers, deli drawer, adjustable glass shelving, smooth French doors, water dispenser, and freezer shelving. We’re also glad the ice maker has been a useful addition, even if it provides a little more ice than your family needs. We truly appreciate you sharing so many of the features you’re enjoying.
Thank you for choosing this appliance and for sharing your experience. We’re so happy to know your new refrigerator is meeting your family’s needs and making organization easier. We truly appreciate your enthusiasm and hope you continue to enjoy it for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that you’re making great use of the CrispSeal Fresh crispers, deli drawer, adjustable glass shelving, smooth French doors, water dispenser, and freezer shelving. We’re also glad the ice maker has been a useful addition, even if it provides a little more ice than your family needs. We truly appreciate you sharing so many of the features you’re enjoying.
Thank you for choosing this appliance and for sharing your experience. We’re so happy to know your new refrigerator is meeting your family’s needs and making organization easier. We truly appreciate your enthusiasm and hope you continue to enjoy it for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting The Insiders
Customer Rating
5
So much room
on September 18, 2026
Posted by: dextersprincess1
from Depew
[This review was collected as part of a promotion.] We really like the Frigidaire gallery refrigerator. The refrigerator fits nicely in our opening. We noticed it has very good shelf options. We are pleased with the narrow shelf in the front of the freezer section. It fits our ice packs and water bottles. It is very handy. The filters in both crisper drawers is a plus. The icemaker works great and doesn’t make the ice cubes stick together. The water line fills our glasses quickly.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, September 21, 2026
Hi dextersprincess1, thank you for taking the time to share such detailed feedback! We’re delighted to hear that you’re enjoying your Frigidaire Gallery refrigerator and that it fits nicely in your space. It’s great to know that you’re pleased with the shelf options, the convenient narrow freezer shelf, crisper drawer filters, ice maker performance, and quick water dispensing. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting The Insiders
Customer Rating
5
I love the size; it doesn’t stick out so far!!
on September 18, 2026
Posted by: Puglover1
from Clarion
[This review was collected as part of a promotion.] We’ve always been impressed with Frigidaire appliances so it was an easy choice deciding what brand to purchase. We are renovating a new house we bought and our basement will have a kitchenette. This counter depth fridge freezer was the selling point for us because we didn’t want something oversized. Our kitchen isn’t ready for appliances, so we have it set up in the corner. This is our first french door style and I really like it so much better than the traditional style. The water is in the door and the ice cubes are in the bottom. You can shut off the ice maker with a touchpad inside the door. The fridge keeps a nice even temperature throughout and the freezer is cold, as it should be. It was simple to register our product with the QR code. They even have a convenient subscription service for the water filters. I couldn’t be more pleased with this fridge, right down to the blue trim inside…because it’s my favorite color.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, September 21, 2026
Hi Puglover1, thank you for taking the time to share such a wonderful and detailed review! We’re delighted to hear that you’re so pleased with your new Frigidaire French door refrigerator and that its counter-depth design is a great fit for your space. It’s wonderful to know that you’re enjoying the convenient French door layout, interior water dispenser, bottom freezer, temperature performance, easy registration, and water filter subscription service. We truly appreciate your continued trust in Frigidaire and are glad the blue interior trim is a favorite too!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Great refrigerator
on September 17, 2026
Posted by: Bigfoot2004
[This review was collected as part of a promotion.] This is unit had everything we wanted. We love how large the drawer is for the cheese and lunch meat. Have the extra air filers is also great to keep the smell away. We didn't realize the crisper drawers had their own filers and is also a great addition
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 18, 2026
Hi Bigfoot2004!
Thank you for sharing your wonderful feedback! We’re delighted to hear that your new Frigidaire refrigerator has everything you were looking for. It’s great to know you’re enjoying the spacious deli drawer and the added convenience of the air and crisper filters.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy all the features your refrigerator has to offer. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your wonderful feedback! We’re delighted to hear that your new Frigidaire refrigerator has everything you were looking for. It’s great to know you’re enjoying the spacious deli drawer and the added convenience of the air and crisper filters.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy all the features your refrigerator has to offer. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2026
Posted by: Anonymous
Love this fridge already. There's so much space and storage, which was our biggest need!! The stainless steel looks sleek, and it keeps all our food and drinks at cool temperatures! Definitely worth it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2026
Hi there, Sarahysimmons! Thank you for sharing your feedback! We're thrilled to hear that you already love your new refrigerator and that the spacious interior and storage options are meeting your family's needs. It's wonderful to know that the sleek stainless steel finish complements your kitchen and that your food and beverages are staying at the perfect temperature. We're delighted that your refrigerator has proven to be a worthwhile investment!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 12, 2026
Posted by: Onuplmr
[This review was collected as part of a promotion.] The meat drawer does not operate very smooth
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 16, 2026
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the meat drawer on your new refrigerator is not operating as smoothly as you expected.
We understand how important it is for storage drawers to open and close easily, especially with everyday use. We appreciate you bringing this concern to our attention, and we’ll be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand how important it is for storage drawers to open and close easily, especially with everyday use. We appreciate you bringing this concern to our attention, and we’ll be sure to share your feedback with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com