Customer reviews from https://www.asus.com
ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
29
4 Stars
15
3 Stars
6
2 Stars
0
1 Star
6
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Posted by: Disappointed Smith
Frequency of use:Daily
Verified Purchase:Yes
The motherboard and case (bought together) mostly work well, except for two issues: the front-panel USB-c would not connect to the motherboard because the cable and jack were incompatible and the rear microphone jack does not work.
Response from https://www.asus.comBy CLM, October 15, 2024
Dear Disappointed Smith,
We do understand your concern regarding the front-panel USB pinout and the audio issue and the inconvenience this may have caused.
To resolve the USB-C issue, please check that the pinout of the cable matches the signalling on the motherboard's USB-C header. With the audio problem, check your input source from the Volume Control properties if it was setup correctly to the microphone and check if the audio driver is up to date. The driver is available for download at: https://www.asus.com/us/motherboards-components/motherboards/prime/prime-b550m-a-wifi-ii/helpdesk_download?model2Name=PRIME-B550M-A-WIFI-II.
Should you need further assistance with the motherboard, please email me at cl-rodel@asus.com and I would be more than happy to help. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your concern regarding the front-panel USB pinout and the audio issue and the inconvenience this may have caused.
To resolve the USB-C issue, please check that the pinout of the cable matches the signalling on the motherboard's USB-C header. With the audio problem, check your input source from the Volume Control properties if it was setup correctly to the microphone and check if the audio driver is up to date. The driver is available for download at: https://www.asus.com/us/motherboards-components/motherboards/prime/prime-b550m-a-wifi-ii/helpdesk_download?model2Name=PRIME-B550M-A-WIFI-II.
Should you need further assistance with the motherboard, please email me at cl-rodel@asus.com and I would be more than happy to help. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: RookiePaul
Frequency of use:Daily
Verified Purchase:Yes
Used this motherboard for my first PC build. Everything went well. Printed Instructions could be better to distinguish between the uses for the 2 different screw sizes. Overall the build went well and it is up and running.
Written by a customer while visiting https://www.asus.com
Posted by: AUFlyer
Frequency of use:Daily
Verified Purchase:Yes
Great basic B550 motherboard. My Ryzen 5 5600G worked perfectly without a BIOS update. The RAM and M.2 storage installed easily and work flawlessly. The UEFI is good enough for what I need. Excellent price for this basic, yet powerful, motherboard.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: AsusWild
Frequency of use:Daily
Verified Purchase:Yes
I would have given 5 stars, but this Mobo isn't compatible with Linux. It works great with a dedicated gpu, but the onboard gpu doesn't work because I can't download Linux drivers. That being said, this is a great Mobo. My CPU is a Ryzen 5 5600G
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: graycrna4u
Verified Purchase:Yes
Easy installation and works great. Only issue was I had to connect my old wireless card so the motherboard could add in the new wireless card that comes on the motherboard. Otherwise, flawless.
Written by a customer while visiting https://www.asus.com
Posted by: Satelites2
Verified Purchase:Yes
It seems to be a rock solid board, I did try a Asrock 450 and was surprised by it's lack of audio processing, where every Asus board I've bought has Never had cheap audio, the Asus audio is full fidelity and much appreciated. This board makes use of the fastest NVME technology PCIe 4.0 so the Samsung 990 is smoking at 7100btps read and 6800 writes.
Written by a customer while visiting https://www.asus.com
Posted by: Steve Janetta
Frequency of use:Daily
Verified Purchase:Yes
Great motherboard. Tons of features, plenty of memory and processor capacity. And the price is right in the sweet spot. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: acurreri1997
Frequency of use:Daily
Verified Purchase:Yes
The motherboard works great. It was easy and a straight forward prcess to connect everything to it. All in all a great product all the way around.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com