Customer reviews from https://www.asus.com
ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Average customer rating
4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
29
4 Stars
16
3 Stars
6
2 Stars
0
1 Star
7
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Posted by: Elid
from Ohio
Verified Purchase:Yes
About this a couple weeks ago this motherboard has gave me nothing but issues I was hoping it wasn't the motherboard so I wanna replaced the motherboard and come to find out it is and the place I purchased a motherboard from is not willing to refund me due to the fact that it has been opened and installed a computer but as soon as I open it installed it did not work
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, September 24, 2026
Dear Elid,
Thank you for your comment.
We certainly understand your disappointment with the motherboardand the inconvenience this may have caused if it did not work from the get-go. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free; this is a random problem. ASUS provides warranty coverage for hardware repair only. Replacement, return or refund is process from the place of purchase per their terms. We recommend you send the product in for service to determine if the motherboard is defective so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand your disappointment with the motherboardand the inconvenience this may have caused if it did not work from the get-go. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free; this is a random problem. ASUS provides warranty coverage for hardware repair only. Replacement, return or refund is process from the place of purchase per their terms. We recommend you send the product in for service to determine if the motherboard is defective so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Zach
from Maryland
Frequency of use:Daily
Verified Purchase:Yes
All in all the board itself is nice and has just what I needed to upgrade from a prebuilt pc to stay on am4. The drivers however, on the official site they simply do not work especially for wifi and Bluetooth! Had to go on reddit to find a way to install the wifi drivers and then install armory crate to get all the other drivers. It turned a simple thing into a full blown headache
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: nich
from los angeles
Verified Purchase:Yes
very high quality and is compatible with many other pc parts
Written by a customer while visiting https://www.asus.com
Posted by: Nina
from Wisconsin
Frequency of use:Daily
Verified Purchase:Yes
I don't have any issues with the product, it works perfectly in the computer I made with it and was a perfect choice because it supports DDR4 and I didn't want to buy new ram.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Jacob
from Ohio
Frequency of use:Daily
Verified Purchase:Yes
I have been using this motherboard in my new build for a couple weeks now and the quality is there especially the wifi capabilities. An example of this is when downloading on steam I can get speeds of up to 600mbs which on my last motherboard only seemed like a dream. Furthermore I appreciate the built in light it helps a lot when diagnosing what is wrong when my PC wouldn't start up and let me know that the motherboard is getting power but so far I have no regrets in buying this motherboard.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
from Fort Campbell KY
Frequency of use:Daily
Verified Purchase:Yes
The ASUS PRIME B550M-A WiFi II is a really good motherboard for the price. It was easy to install and works perfectly with my Ryzen 5 processor. The built-in WiFi is a big plus and saves you from needing extra adapters. BIOS is user-friendly and has good options like PBO and Resizable BAR for better performance.
It runs stable, supports fast RAM, and has enough ports for most setups. Overall, it’s a great choice for gaming or a mid-range PC build.
Written by a customer while visiting https://www.asus.com
Posted by: That_0ne_Gamer43
from Az
Verified Purchase:Yes
Ive been using this for gaming and it renders almost any game I play just fine the only problem i will say is it overheates quickly on some games like helldivers but other than that I have never had a problem with it.
Written by a customer while visiting https://www.asus.com
Posted by: Robert Pineda
from Phoenix Arizona
Frequency of use:Daily
Verified Purchase:Yes
Wifi & BT are great! Armoury crate is nice! Sweet Wallpapers as well, like having premium access to the ROG backrounds!
Written by a customer while visiting https://www.asus.com