Customer reviews from https://www.asus.com
ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
29
4 Stars
15
3 Stars
6
2 Stars
0
1 Star
6
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Posted by: Chicken Chasrr
Verified Purchase:Yes
It works great, I love it. Thanks for an amazing mother broad.
Written by a customer while visiting https://www.asus.com
Posted by: kaelyn
Frequency of use:Daily
Verified Purchase:Yes
good, but drivers cannot be installed through a usb stick
Written by a customer while visiting https://www.asus.com
Posted by: Cynpaii96
Frequency of use:Daily
Verified Purchase:Yes
The ASUS PRIME B550M-A WIFI II is an excellent micro-ATX motherboard for Ryzen CPUs, offering reliable performance, built-in Wi-Fi 6, and great compatibility with modern components, all at a reasonable price.
Written by a customer while visiting https://www.asus.com
Posted by: Rami Jaber
Frequency of use:Daily
Verified Purchase:Yes
Awsome motherboard. Easy to install, looks awsome. Nothing wrong with it!
Written by a customer while visiting https://www.asus.com
Posted by: GRanck333
Frequency of use:Daily
Verified Purchase:Yes
Great motherboard plenty of options great price. Could use a USB-C connector
Written by a customer while visiting https://www.asus.com
Posted by: I_Heart_Yoshi
Verified Purchase:Yes
This is a small issue for me, but I wish the argb port was a little bit further down because it's hitting my graphics card and having it do not function correctly. Other than that I think it's a perfect motherboard.
Written by a customer while visiting https://www.asus.com
Posted by: markr217
Frequency of use:Daily
Verified Purchase:Yes
Needed a new motherboard and not a gamer, just needed what I would call an enterprise type board to use for a home lab virtual machine desktop/server. I run Linux on everything and ASUS parts are compatible as long as you are not on the bleeding edge latest and greatest so you dont have to wait for a new kernel. Got the pc built, fired it up first time and worked as designed, no complaints. Thanks ASUS for great products!
Written by a customer while visiting https://www.asus.com
Posted by: helmetwearer
Verified Purchase:Yes
Says it's compatible with Ryzen 5000 series but that's only true if you have an old CPU to upgrade the BIOS. Anything of reasonable modern speed is not compatible. Support is 0 help with this situation they're literally clueless and either can't understand this basic problem or have been given instructions to categorically deny the problem's existence.
Response from https://www.asus.comBy CLM, September 3, 2024
Dear Helmetwearer,
We do understand your disappointment with your recent customer service experience and the inconvenience this may have caused.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. If the BIOS version was outdated to support the Ryzen 5000 series CPU, we recommend sending the motherboard for warranty service to flash the BIOS to the lastest version. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your disappointment with your recent customer service experience and the inconvenience this may have caused.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. If the BIOS version was outdated to support the Ryzen 5000 series CPU, we recommend sending the motherboard for warranty service to flash the BIOS to the lastest version. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com