Customer reviews from https://www.asus.com
ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
29
4 Stars
15
3 Stars
6
2 Stars
0
1 Star
6
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Posted by: AshwinS
Verified Purchase:Yes
No worse feeling than when something new does not work! onboard WiFi does not work and internet search only resulted in waste of time...
Response from https://www.asus.comBy CLM, March 31, 2025
Dear AshwinS,
Thankn you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if Onboard WIFI is not working. Windows 11 doesn't have a default WIFI driver, this needs to be installed manually during Windows intallation. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Thankn you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if Onboard WIFI is not working. Windows 11 doesn't have a default WIFI driver, this needs to be installed manually during Windows intallation. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Auphoros
Frequency of use:Daily
Verified Purchase:Yes
I dont even know what to say this is prob the best busget motherboard you can buy, it argb software and capabilities, it has lots of slots for ssd and even aio pump input! Overall very high quality motherboard especially for a cheap price.
Written by a customer while visiting https://www.asus.com
Posted by: Vincent S
Frequency of use:Daily
Verified Purchase:Yes
Good cheap board, wish it had USB-C and thunderbolt, but with the integrated graphics chip I'm operating the unit has been solid.
Written by a customer while visiting https://www.asus.com
Posted by: athaki
Frequency of use:Daily
Verified Purchase:Yes
I really enjoy the form factor of the board but I am a little confused why it has a PS/2 port and VGA and DVI ports. Otherwise the board has just enough for my build.
Written by a customer while visiting https://www.asus.com
Posted by: Javes
Frequency of use:Daily
Verified Purchase:Yes
The wifi drivers were not installed and there is no support for a usb c port
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, February 1, 2025
Dear Javes,
We are sorry to hear that your Wi-Fi driver was not installed. We stand by our product and continually strive to improve our processes to ensure excellent customer service. Please follow the link below for drivers and steps in our FAQ. If you have completed all steps and still need assistance, contact us by email at customerloyalty@asus.com and provide the link to this review for reference. We will do our best to resolve your case quickly. Your feedback is invaluable and helps us improve ASUS support channels. Please refer to this case number (N2410019178-0002).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Drivers: https://dlcdnets.asus.com/pub/ASUS/mb/Socket%20AM5/PRIME_X670E-PRO_WIFI/DRV_WiFi_MediaTek_SZ-TSD_W11_64_V3401063_20241225R.zip?model=PRIME%20B550M-A%20WIFI%20II
FAQ: https://www.asus.com/support/faq/1045127/
We are sorry to hear that your Wi-Fi driver was not installed. We stand by our product and continually strive to improve our processes to ensure excellent customer service. Please follow the link below for drivers and steps in our FAQ. If you have completed all steps and still need assistance, contact us by email at customerloyalty@asus.com and provide the link to this review for reference. We will do our best to resolve your case quickly. Your feedback is invaluable and helps us improve ASUS support channels. Please refer to this case number (N2410019178-0002).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Drivers: https://dlcdnets.asus.com/pub/ASUS/mb/Socket%20AM5/PRIME_X670E-PRO_WIFI/DRV_WiFi_MediaTek_SZ-TSD_W11_64_V3401063_20241225R.zip?model=PRIME%20B550M-A%20WIFI%20II
FAQ: https://www.asus.com/support/faq/1045127/
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
For its price it’s the perfect motherboard for what I was looking for, only downfall is there’s no plug in for the type c cable on my pc case but that can be over looked as it’s the only problem I found and it’s not even a big deal, 10/10 would recommend
Written by a customer while visiting https://www.asus.com
Posted by: Jaybone
Verified Purchase:Yes
Easy to build, and quality is amazing. Will definitely buy another one in the future
Written by a customer while visiting https://www.asus.com
Posted by: Andrew Gua
Frequency of use:Daily
Verified Purchase:Yes
The Motherboard is pretty good expect the board is on pcle 4, which isn't that optimal. And sometimes Installing the drivers were hard to do as you need to install the ASUS software.
Written by a customer while visiting https://www.asus.com