Customer reviews from https://www.asus.com
ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Average customer rating
4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
29
4 Stars
16
3 Stars
6
2 Stars
0
1 Star
7
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for ASUS - PRIME B550M-A WIFI II (Socket AM4) AMD B550 Micro ATX DDR4 Wi-Fi 6 Motherboard - Black
Posted by: J Byron
from Pennsylvania, USA
Frequency of use:Daily
Verified Purchase:Yes
Easily installed with excellent instructions, hardcopy as well as online. Not the fastest in comparison to newer tech, but very reliable thus far. Solid expandability for crucial additions for future build outs. Would strongly recommend.
Written by a customer while visiting https://www.asus.com
Posted by: Gwilbur
from Central Ohio.
Verified Purchase:Yes
Will not boot. No indicators of POST status does not help troubleshooting. Looking to return it.
Response from https://www.asus.comBy CLM, November 3, 2025
Dear Guy I,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is not posting or booting or up successfully. No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve this issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is not posting or booting or up successfully. No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve this issue, check all hardware meets the requirements of the motherboard, are working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all the hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: JPorti
from Raleigh North Carolina
Frequency of use:Daily
Verified Purchase:Yes
It's a really good board for the price was easy to build in it
Written by a customer while visiting https://www.asus.com
Posted by: Tim orr
from Napoleon mi
Verified Purchase:Yes
Love it honestly besides couldn't get the wifi and Bluetooth to work
Written by a customer while visiting https://www.asus.com
Posted by: Sawman42310
from Virginia
Verified Purchase:Yes
WiFi=ahh couldn’t get drivers to work tried everything
Response from https://www.asus.comBy CLM, September 11, 2025
Dear Sawman42310, Thank you for your comment. We certainly understand your disappointment with this motherboard and the inconvenience this may have caused if you are having issue getting the WiFi driver to work. If you are using a drive with Windows pre-installed from another motherboard, ensure you delete or uninstall old drivers that may cause conflict that will prevent the correct wireless driver to work properly. For a smooth and trouble-free Windows operation, we recommend to install Windows clean or fresh from scratch using this motherboard to eliminate anuy potential driver or software conflict. If you are installing Windows 11, the WiFi driver needs to be installed during the installation process. Additionally, ensure updates for Windows, laptop drivers and BIOS are installed to maintain optimum system stability and performance. Updates for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/prime/prime-b550m-a-wifi-ii/helpdesk_download?model2Name=PRIME-B550M-A-WIFI-II. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel
ASUS Customer Loyalty
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Pillcospy
from Ohio
Frequency of use:Daily
Verified Purchase:Yes
This was absolutely worth the price and what I put in it, only problem is I can’t change or stop the orange blinking light on the back of the board
Written by a customer while visiting https://www.asus.com
Posted by: S Adam
from York Pennsylvania
Frequency of use:Daily
Verified Purchase:Yes
Works great for the price and did a lot of comparison
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
from Murphy NC
Verified Purchase:Yes
Good board for the money. Plenty of headers for case fans and other accessories.
Written by a customer while visiting https://www.asus.com