Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
226
4 Stars
33
3 Stars
11
2 Stars
9
1 Star
14
83%of customers recommend this product.
(
146 out of
176)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Fantastic Upgrade
on March 3, 2026
Posted by: JoshP
from East Hampton, CT
[This review was collected as part of a promotion.] So simple and easy to use. Consistency is fantastic and it’s so fast to heat up!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointed
on March 21, 2026
Posted by: Kat
It’s cute and makes a good cup of coffee. However, the technical design is terrible. Coffee leaks into the pod tank after the pod is released with every cup of coffee. It makes a mess and is not sanitary - mildew grows quickly in the tray. Stay away from this if you want a clean machine and counter.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 24, 2026
Thank you for your review, Kat. While a small amount of water may leak into the drip tray, or capsule container, we ask that you call if this seems excessive. We look forward to hearing from you at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek Design, cool new functionality
on March 29, 2026
Posted by: Jfm
from Saint Petersburg FL
[This review was collected as part of a promotion.] Bought this as an early birthday present for my wife. Upgraded from an older model and was attracted by the sleek design and the new bottom to create a concentrated brew. I am all about Nespresso over ice and this machine was built for me. Love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Nespresso Purchase
on April 3, 2026
Posted by: OksanaY
from Roseville, CA
[This review was collected as part of a promotion.] My first nespresso machine purchase was a success!
Makes coffee fast and tastes just like my Breville touch coffee machine, but much quicker. Very very happy!
Makes coffee fast and tastes just like my Breville touch coffee machine, but much quicker. Very very happy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on April 6, 2026
Posted by: Nespresso
from Harrisburg PA
[This review was collected as part of a promotion.] I bought this a few weeks ago and so far it’s one of the best machines for making espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on April 12, 2026
Posted by: cgish
from Lancaster, PA
[This review was collected as part of a promotion.] I recently purchased the vertuo up- pearl white and I’m obsessed! It’s a beautiful color, sleek design and most importantly it brews a delicious cup of hot or cold coffee! This model is a 10/10.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine!!
on April 12, 2026
Posted by: Lena_Raz
from Chicago, Ill
[This review was collected as part of a promotion.] I bought this thinking it would be another coffee machine that I would use for a bit and then it would sit on my counter. However, this has been an amazing experience!!! I love how my coffee is made so fast and so strong!! I have not gone back to buying cofee outside everyday. I love choosing which coffe I’ll be making myself every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Bold and beautiful
on April 18, 2026
Posted by: Mmm
from Florida
[This review was collected as part of a promotion.] Once you get acquainted with the machine it is great! I went from an original Latissima to vertuo up so quite a few changes! However my Starbucks coffee tastes even better ! Also a beautiful enhancement to the kitchen counter!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA