Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
239
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
18
82%of customers recommend this product.
(
157 out of
192)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Best Machine yet
on December 14, 2025
Posted by: Jess
from New Hyde Park, NY
[This review was collected as part of a promotion.] This machine makes the perfect cup of coffee! I really didn’t need a new machine, but it looked too pretty to pass up and I wanted to try the creations mode. It’s wonderful. Worth it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Design Details
on December 12, 2025
Posted by: Anonymous
from Oklahoma City, OK
I bought the Up to replace my third Next machine, as I can't seem to keep a Next working for more than a year. I also keep a Pop on hand as a backup because, as much as I love my Nespresso, the machines don't seem to last very long. I am a strict iced coffee drinker, and I use a large cup. I usually remove the cup holder, and everything works fine. With this unit, removing the bottom cup holder pulls out the entire capsule container, so it isn't a good option. The other problem is that coffee leaks into the capsule container when you brew, creating a bit of a mess when you empty it. One last thing I will mention is that the top of the machine is more of a champagne gold color.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
solid machine and great features and design
on December 11, 2025
Posted by: jmg1975
from Boston
[This review was collected as part of a promotion.] love the machine... it's well designed and much slimmer than anticipated. the new app works well and I love being able to control the temp and size of the pour. The tank holds a good amount of water and the pod holder holds a good amount of empty pods. it also heats up extremely quickly. my only complaint is the inside drip tray does collect liquid for some reason. not sure if that is a defect or it's supposed to but it's a lot more than any other Nespresso machine I've owned and it forces you to check it often and empty it so it doesn't over flow
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and great coffee
on December 10, 2025
Posted by: JtothaO
from Madison, WI
[This review was collected as part of a promotion.] Love the look of this machine as much as Nespresso coffees! The small footprint and clean design is perfect.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and takes up less space.
on December 8, 2025
Posted by: DFry
from Highland Park, Illinois
[This review was collected as part of a promotion.] We've had this for a few weeks, it's a great little machine and has a nice small footprint. Does the same job as our Breville Vertuo machine but easier to clean and quicker to startup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Working quickly& well
on December 8, 2025
Posted by: deb 18
from northern nj
[This review was collected as part of a promotion.] bought this to my previous vertuo which passed it's time.
As promised, it is quick & quicker to make hot coffee has a nice sleek look
As promised, it is quick & quicker to make hot coffee has a nice sleek look
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Latest Technology. Great Brew
on December 8, 2025
Posted by: chilltravelers
from Santa Fe, NM
[This review was collected as part of a promotion.] Nice little machine with advanced technology. Brews well and quieter than over previous machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 7, 2025
Posted by: Niguy84
from Colorado
[This review was collected as part of a promotion.] This new machine has been awesome. It brews your cup faster than the other machines. I love being able to customize each cup. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA