Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
239
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
18
82%of customers recommend this product.
(
157 out of
192)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Has great features
on December 17, 2025
Posted by: ginny109
from Yonkers, New York
[This review was collected as part of a promotion.] I am very happy with this purchase. I like the fact that it is easy to use , does not take that much room on my counter. Overall great product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great upgrade!
on December 17, 2025
Posted by: em
from North Dakota
[This review was collected as part of a promotion.] I’ve had this machine for a week now and it is working great for me! I love that it is quiet and warms up quickly. I had a plus that worked great for me for 4 years and this is the perfect upgrade
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on December 17, 2025
Posted by: Happy Coffee Drinker
from Atlanta GA
[This review was collected as part of a promotion.] I purchased the Vertuo Up within a few days of release and will admit it was somewhat of an impulse purchase but I don’t regret it at all. The fast start and the iced coffee option make the machine worth the cost in my opinion. My previous machine had the push button open and close but this machine is very easy to open and close manually which was not the case with my even older machine. Overall very happy with my machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 17, 2025
Posted by: Ellie
from New York
[This review was collected as part of a promotion.] the coffee tastes very nice I am very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Awesome except for the capsule catch tray
on December 17, 2025
Posted by: JS
from Oregon
[This review was collected as part of a promotion.] Nice upgrade from the Vertuo Plus. Love how quickly it heats up and the ability to brew larger pods. We also like that the coffee dispenses further out from the machine. It's much easier to fill mugs with thick rims. My only complaint is the capsule catch tray. It holds far fewer pods and now collects a fair amount of coffee in the bottom. Kind of annoy to have to clean it out every few days. This is the only reason for the 4 star rating.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Quality
on December 17, 2025
Posted by: Latte_Enthusiast
[This review was collected as part of a promotion.] In the few weeks since we got this machine, we have used it every day. It starts up within seconds; coffee is ready in less than a minute. The quality is very good and rivals or bests that of many a coffee place. Capsules ain't cheap, but they do not stare you down until you voluntarily add that 25% tip to your check.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great upgrade
on December 17, 2025
Posted by: Bishop88
from Ames, IA
[This review was collected as part of a promotion.] I love all the upgrades for heat and versatility but there is one thing I’m not really excited about. The pods go in sideways and drop into the recycle bin but we use the machine every day and coffee pools in the bottom of the tray when th pod is released and even before the tray is full there is coffee overflowing the tray that spills all over the counter when we empty it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Virtuous Up
on December 17, 2025
Posted by: TomS
from Huntington beach CA
[This review was collected as part of a promotion.] I bought this machine as a replacement for my old virtuous machine. It wo e KS like a charm and I l I v we the programmable feature to customize the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA