Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
240
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
18
82%of customers recommend this product.
(
158 out of
193)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Sophisticated Design With Exceptional Coffee
on December 30, 2025
Posted by: Jessica
from Virginia
I am absolutely loving my Nespresso Vertuo Up and could not be happier with this machine. I upgraded from the Vertuo Plus, and the Vertuo Up feels like a meaningful step up in both design and functionality.
One of my favorite features is the Nespresso app integration. Being able to adjust the water temperature directly from the app is such a nice touch and really lets you customize your coffee experience. The Creations Mode button is another standout feature. It allows for a stronger, more concentrated brew with most pods, and it works exactly like the Expert Mode found on other Vertuo machines.
I especially love how useful this mode is for converting larger coffee pod sizes into a double espresso style drink. It gives me the flexibility to enjoy a richer, more intense cup without needing a separate pod, which has been a game changer for my daily routine.
The adjustable cup plate is incredibly practical and accommodates a wide range of mug sizes, from smaller cups to taller travel mugs, without any hassle. I also really appreciate the large 47 oz water tank, which means fewer refills and makes daily use much more convenient.
Design wise, the pearl white color variant is stunning. It looks sleek, modern, and upscale, and the compact footprint takes up noticeably less counter space than my previous machine. It truly elevates the look of my kitchen.
Overall, the Vertuo Up combines thoughtful features, strong performance, and beautiful design into one compact machine. I am extremely happy with this upgrade and would absolutely recommend it to anyone looking for a modern, customizable, and high quality Nespresso experience.
TLDR: Upgraded from the Vertuo Plus to the Vertuo Up and I’m extremely happy. Love the app features like adjustable water temperature, and the Creations Mode works just like Expert Mode on other Vertuo machines, making it easy to turn larger coffee pods into a double espresso style drink. The adjustable cup plate fits many mug sizes, the large 47 oz water tank means fewer refills, and the pearl white color looks sleek, modern, and upscale. Smaller countertop footprint and a fantastic overall upgrade
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on December 30, 2025
Posted by: SofiaN
[This review was collected as part of a promotion.] I’m so excited to upgrade my Nespresso mini to the VERTUO UP. I love that the design is super similar and doesn’t take much space. VERTUO capsules have more variety of flavours. Super easy to maintain and the noise is not loud.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A solid choice for coffee aficionados!!
on December 30, 2025
Posted by: TiffanyN
[This review was collected as part of a promotion.] Very easy to setup, effortless to use, and lightning-fast brewing. The coffee quality is consistently excellent.
I’ve been using Nespresso for years, and the Vertuo UP is a solid choice and a great addition to my daily routine. Reliable, simple, and delivers every time!! It also has wireless functionality which lets you customize the temp and size as well as get recipes! It also will give you maintenance alerts. Love these features because my old machine is not wireless!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on December 30, 2025
Posted by: jellybean1300_1380
[This review was collected as part of a promotion.] I really loved this coffee pod machine. I never tried the coffee pods before and now I'm in love. It heats up the water so quick I couldn't believe it. All you have to do is put water in the clear plastic container on the side, which is easy to remove and place back. Lift the gray tab on top place the pod, push the tab back down. And hold the coffee button and when it lights up push it one more time and ta-da! Make espresso, double espresso, ice coffee , ect. And it doesn't take up a lot of space on your counter. It is even capable of connecting to your phone. It comes programmed that way and I unconnected it because I prefer to do it manually. Now you may have to press the coffee more than once, to make more, depending on your coffee/ mug size.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice
on December 30, 2025
Posted by: vand9_5439
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Up complimentary from Influenster in exchange for my honest review, and I’m really happy with it. The machine has a compact, modern design that fits perfectly in my kitchen, and the one-touch brewing makes it very easy to use, even on busy mornings.
The coffee quality is excellent—rich flavor with a nice crema every time. I also love the variety of capsule sizes, which allows me to enjoy everything from espresso to a larger cup of coffee.
A few things I’d love to see improved: the water tank is a bit small, so it needs frequent refilling, and the used capsule container fills up quickly. The machine can also be slightly loud while brewing, but it’s not a deal breaker.
Overall, the Nespresso Vertuo Up is a great coffee maker that delivers delicious coffee with minimal effort. I would definitely recommend it to anyone looking for a stylish and convenient single-serve coffee machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Full bodied coffee’s
on December 30, 2025
Posted by: PJs
from Arkansas
[This review was collected as part of a promotion.] Our friends bought one a few months back and we enjoyed the rich flavorful coffees it produced. So decided to bring that full bodied coffee to our home. Easy set up, and great coffee at the push of a button.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST!
on December 30, 2025
Posted by: JessieC
[This review was collected as part of a promotion.] I am obsessed with this Nespresso Vertuo UP! This thing does everything! I have my espresso, double espresso, my regular mug coffee, and even iced drinks! I make a little bit of everything, but the iced recipes have been my favorite lately. This machine has something called Coffee Creations Mode- and it can literally make whatever I want, with the right pod and recipe! Easy to use, amazing and rich coffee pod flavors, I love everything about it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Customize
on December 30, 2025
Posted by: lovetobeatruestar_4725
[This review was collected as part of a promotion.] I am loving this Nepresso machine you can make so many different coffee creations from iced to hot! This machine can be linked to an app on your phone where you can customize your drink volume and temperature. The Nepresso heats up within 3 seconds and comes with a large multi positional water tank. This machine fits cups up to 7 in tall. I was surprised to also receive a variety of different coffees to try with my machine
Written by a customer while visiting Nespresso USA