Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
240
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
18
82%of customers recommend this product.
(
158 out of
193)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Nespresso UP
on January 12, 2026
Posted by: dixieh4_8000
[This review was collected as part of a promotion.] Nespresso UP machine is absolutely fantastic! I was a little skeptical about it because I’m not a huge fan of the keurig machine and this product is the same concept. However, to my surprise this little machine makes AMAZING coffee!! It doesn’t taste watered down, instead it literally taste like you just order a latte from a nice coffee shop! I’m literally obsessed!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso vertuo up
on January 12, 2026
Posted by: beautyfun2025_494
[This review was collected as part of a promotion.] The Nespresso Vertuo up is sleek and pretty compacted machine. It looks very cute sitting on my counter and best of all super easy to maneuver. The empty coffee pods come in the front pull out compartment. The coffee is made within in minutes and it tastes fresh and has unique flavor. There are so many flavors to choose from and I love the packaging for coffee pods. There are so machine is easy to use with click of button and tossing out old pods are super easy. There water container is thin and tall and can be move a bit depending on how I want to set it up on my counter. The product is durable and made with good quality material.
Written by a customer while visiting Nespresso USA
Customer Rating
5
packs a punch
on January 9, 2026
Posted by: andyman
from Arizona
[This review was collected as part of a promotion.] machine is wonderful - small but powerful - heats up quick too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it! Favorite coffee machine ever!
on January 9, 2026
Posted by: SophieP
[This review was collected as part of a promotion.] We love our Nespresso Vertuo UP! It makes the most delicious coffee! The machine is fast so you don’t have to wait long before you get your morning pick-me-up! It heats the coffee perfectly and is very consistent in flavor and taste.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Classic and great for household
on January 9, 2026
Posted by: homebound_9114
[This review was collected as part of a promotion.] This is by far the best coffee machine that I have ever owned . It delivers what it promises . Very durable and comes with large capacity water tank that can make many cups big or small. The consistency and temperature of the coffee is just about right , and perfect for my needs . Love how classic it looks in my kitchen too . Would highly recommend .
Written by a customer while visiting Nespresso USA
Customer Rating
4
Terrible Wi-Fi connection, great machine!
on January 9, 2026
Posted by: Jonathan S
from Blaine, Minnesota
The Wi-Fi connection was terrible, but once I connected, it was amazing! I bought this at the Mall of America yesterday after returning my Pop+ Deluxe. My advice to Nespresso: STOP only supporting 2.4ghz; support 5ghz Wi-Fi. Most of the horrible Google reviews are because nobody can connect to the Wi-Fi. I was patient and ended up resetting the Wi-Fi connectivity module by disabling and enabling it, and I had to make sure I switched to 2.4ghz before doing so. Either way, the Wi-Fi connection SHOULD NOT be this difficult, and that's why people are getting angry. You released this too soon. But, I have to say, this machine is amazing if you look past the Wi-Fi connection issue! I gave it 4 stars because 1 star was taken away for the 30+ minutes it took to finally connect.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on January 9, 2026
Posted by: keetgucci_1316
[This review was collected as part of a promotion.] I absolutely love this machine. I had a nespresso previously but this one is way more compact and convenient. Way easier to use as well. I also love that it came with so many coffee pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it! Great features!
on January 9, 2026
Posted by: alicia143marie_3689
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Up complimentary for my honest review. The Nespresso brand is reliable, and this Vertuo Up has so many impressive features! My favorite feature that stands out from the rest is the ability to make cold over ice drinks. This machine gives you the flexibility to make a variety of hot drinks, including espresso, but you can also brew over ice for iced coffee lovers! This feature really stands out. The Vertuo Up brews in just 3 seconds. When you are in a rush or on the go, you can rely on this machine to make your drinks quickly. All you need to do is just need to keep water in the take, pick the type of drink you like, and press and go. It has 3 size levels to accommodate small and large cups, which is perfect for our family. The app is extremely easy to use, but I have had trouble pairing this machine to the app. You do not need the app to use the machine, so if you have trouble, you can still use it with no problem. It is compact so it can fit in a variety of kitchens. It holds 47 gz of water, so you do not have to refill after each use. The Nespresso line has so many delicious hot and cold options. I love that you can make hot coffee, espressos, and cold brews. You have so many options with this machine! It only has two buttons, which makes it easy to learn and simple to use with guests. The app allows you to customize temperature, cup size, and clean. I have not been able to use these features, but I was told by support that they will be available soon. Overall, this has been a terrific addition to ourfamily, and I enjoy using it daily.
Written by a customer while visiting Nespresso USA