Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Average customer rating
4.5
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
226
4 Stars
33
3 Stars
11
2 Stars
9
1 Star
14
83%of customers recommend this product.
(
146 out of
176)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi - White
Customer Rating
5
Sleek, Fast, and Consistently Great Coffee
on December 17, 2025
Posted by: cmiller84
from Atlanta, GA
[This review was collected as part of a promotion.] The Nespresso Vertuo Pop in black is a fantastic addition to my daily routine. It combines a compact, modern design with the high-quality performance I’ve come to expect from the brand.
Why I Recommend It:
* Ease of Use: This machine is incredibly intuitive. With simple one-touch operation, it takes all the guesswork out of brewing. Whether I’m rushing in the morning or enjoying a slow weekend, it’s hassle-free every time.
* Incredible Speed: One of the standout features is how fast it heats up. I can go from turning the machine on to having a fresh cup of coffee in hand in a matter of seconds.
* Versatile Brewing: I love that it automatically recognizes the capsule size and adjusts the brewing parameters accordingly. It delivers a consistent crema and rich flavor across various cup sizes.
* Space-Saving Design: The "Pop" model is notably compact, making it perfect for smaller countertops or office spaces without sacrificing the quality of the brew.
> Final Verdict: > If you are looking for a reliable, stylish, and efficient way to make coffee at home, I highly recommend this machine. It’s a great product that delivers on its promises of speed and simplicity.
>
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Why I Recommend It:
* Ease of Use: This machine is incredibly intuitive. With simple one-touch operation, it takes all the guesswork out of brewing. Whether I’m rushing in the morning or enjoying a slow weekend, it’s hassle-free every time.
* Incredible Speed: One of the standout features is how fast it heats up. I can go from turning the machine on to having a fresh cup of coffee in hand in a matter of seconds.
* Versatile Brewing: I love that it automatically recognizes the capsule size and adjusts the brewing parameters accordingly. It delivers a consistent crema and rich flavor across various cup sizes.
* Space-Saving Design: The "Pop" model is notably compact, making it perfect for smaller countertops or office spaces without sacrificing the quality of the brew.
> Final Verdict: > If you are looking for a reliable, stylish, and efficient way to make coffee at home, I highly recommend this machine. It’s a great product that delivers on its promises of speed and simplicity.
>
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I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best has arrived
on December 17, 2025
Posted by: KK
from Seattle
[This review was collected as part of a promotion.] My 5th machine is my favorite machine. They keep getting better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Effortless, Beautiful, and Perfect for Everyday
on December 18, 2025
Posted by: Linda Baby
from Austin, TX
[This review was collected as part of a promotion.] I absolutely love my Nespresso Vertuo Up and wish I had purchased it sooner. The design is stunning and modern, and the white color looks beautiful in my kitchen without taking up much counter space.
What really sold me is how fast and easy it is to use. The machine starts up in just a few seconds, which is perfect for busy mornings. I love that I can make both hot and iced coffee quickly, and the ice button makes iced drinks effortless.
The water tank is the perfect size and can be placed on either side, which makes it easy to customize to your counter setup. Even drinking coffee 2–3 times a day, I don’t need to refill it for a couple of days. The used pods collect neatly in a container that only needs to be emptied every few days.
The brewing sound is very soft (not loud at all) so I don’t worry about waking anyone up. Using this machine truly feels convenient and enjoyable, and I actually look forward to making my coffee every morning.
I also love the Nespresso Smart App. Being able to connect my phone, start or stop brewing, adjust settings, and receive reminders for cleaning or descaling makes the experience even better. It’s such a helpful feature and really elevates the machine.
Overall, I’m obsessed with this coffee machine and would absolutely buy it again. It’s perfect if you love quick, simple, aesthetically pleasing coffee with great results every time. Highly recommend, it’s a great gift for yourself or someone you love.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great upgrade from the Vertuo Next
on December 18, 2025
Posted by: jh702
from Henderson, NV
[This review was collected as part of a promotion.] This machine is so nice. I previously had the Vertuo Next and decided to upgrade after a malfunction. I am so happy with this machine and the drop in system for the pods. The custom creation and settings buttons on the Up rather than the double clicking on the Next are more simple and avoid confusion. Also nice to have the extra large capacity tank.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Instant Barista Vibes
on December 20, 2025
Posted by: LaurenD
[This review was collected as part of a promotion.] WOW -- WiFi enabled coffee machine? Nespresso's Vertuo UP has really taken morning coffee to the next level with this machine. Out of the box, set-up could not have been easier. A quick download of the Nespresso app, connect your machine via Bluetooth/WiFi and start brewing your favorite cuppa. The controls on the machine itself are very user friendly and simple (which is preferable for me). There is a brew button, a coffee creations button, and a maintenance button. Lift the lever and insert your Nespresso pod of choice, then hit brew if you're a simple kind of guy or gal. If you want to take your coffee game to the next level, this machine has everything you need. The connected app has multiple recipes and using the coffee creations option you can customize strength, temperature, volume, etc with auto pod sensing capabilities to start brewing a yummy mocha, iced leggero, or a double espresso cappuccino to name a few. It's suggested to own the Nespresso Aeroccino XL for milk steaming and frothing if you want to make specialty drinks. All of this technology from the comfort of your own kitchen turns you into an instant barista in no time, and saves you money in the long run! Another benefit to this machine is that it's small and sleek and takes up barely ANY counter space. The water tank is also customizable so you can slide it from the left or right side depending on your countertop configuration. This is truly the machine of all coffee machines!!
Written by a customer while visiting influenster.com
Customer Rating
4
Great variety!
on December 20, 2025
Posted by: sam
[This review was collected as part of a promotion.] Great coffee and so many options to choose from. I appreciate all the limited edition flavours.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best ✨
on December 21, 2025
Posted by: paolalira1_14
[This review was collected as part of a promotion.] From the first moment, its compact and elegant design fit perfectly in my kitchen, in addition to being super easy to use. I just put a capsule, choose the temperature and in a few minutes I have a delicious coffee, with that creaminess and intense flavor that I like so much. The best is the variety of capsules available: from intense espresso to softer coffees, perfect for any mood of the day! In addition, the cleaning is super simple and does not generate much waste, which I love because it is more environmentally friendly. Without a doubt, it is an investment that is worthwhile if you are a lover of quality coffee at home.
Written by a customer while visiting influenster.com
Customer Rating
2
Coffee shouldn't be this complicated...
on December 21, 2025
Posted by: jdc732_8894
[This review was collected as part of a promotion.] We were very excited to get this, but the excitement didn't last long. To say this 'smart machine' is complicated would be an understatement. The machine refuses to connect to wifi, making the app literally useless. And if you can't use the app, you can't use this Nespresso to it's full potential. We are very upset with this as we were very much looking forward to enhancing our coffee setup. It has just been one big problem. It seems very over complicated for no reason at all. It's a shame because I love the design of it, it looks beautiful. It also has some great features like the water reservoir moves allowing you to place it on either side or in the back. I also love the basket that collects all of the used pods making cleaning up very easy. I'm hoping once it has it's full release the app will work for me, but for right now, it's 1/5 stars for us.
Written by a customer while visiting influenster.com