Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi with Aeroccino Milk Frother - White
Average customer rating
4.4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
123
4 Stars
25
3 Stars
10
2 Stars
7
1 Star
11
84%of customers recommend this product.
(
145 out of
172)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi with Aeroccino Milk Frother - White
Customer Rating
5
Great features !
on February 16, 2026
Posted by: Ahava68
from Chicago illinois
[This review was collected as part of a promotion.] Absolutely love this machine. It’s so quick and I love the iced coffee feature and am thrilled that I don’t have to deal with diluted coffee flavor anymore when I make iced coffee !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for Project Team!
on February 19, 2026
Posted by: VTNick7
from Ashburn, VA
[This review was collected as part of a promotion.] I bought this for a construction project site and love how easy, intuitive, and fast this is to get the caffeine we need!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome espresso machine!!
on February 19, 2026
Posted by: MenaK
from RSM,CA
[This review was collected as part of a promotion.] I bought this machine a few weeks ago and I love it! The temperature and volume options are awesome.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on February 20, 2026
Posted by: SabreAngel2443
from Wilson NY
[This review was collected as part of a promotion.] So far so good, no issues and works well with the vertuo capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just like the expensive coffee shops!
on February 24, 2026
Posted by: ashdclee
from Jackson, TN
[This review was collected as part of a promotion.] I bought this for my wife as a valentine's gift, and it has exceeded all of her expectations.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great product
on February 24, 2026
Posted by: Phubert62
from Portland Oregon
Very easy to use . Warms up very quickly. Like the connectivity features.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic Upgrade
on March 3, 2026
Posted by: JoshP
from East Hampton, CT
[This review was collected as part of a promotion.] So simple and easy to use. Consistency is fantastic and it’s so fast to heat up!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointed
on March 21, 2026
Posted by: Kat
It’s cute and makes a good cup of coffee. However, the technical design is terrible. Coffee leaks into the pod tank after the pod is released with every cup of coffee. It makes a mess and is not sanitary - mildew grows quickly in the tray. Stay away from this if you want a clean machine and counter.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 24, 2026
Thank you for your review, Kat. While a small amount of water may leak into the drip tray, or capsule container, we ask that you call if this seems excessive. We look forward to hearing from you at 800.562.1465.
Written by a customer while visiting Nespresso USA