Customer reviews from Nespresso USA
Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi with Aeroccino Milk Frother - White
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
163
4 Stars
30
3 Stars
12
2 Stars
12
1 Star
22
81%of customers recommend this product.
(
189 out of
233)
Customer Reviews for Nespresso Vertuo Up Premium Coffee and Espresso Maker by De'Longhi with Aeroccino Milk Frother - White
Customer Rating
5
Vertuo Up
on December 28, 2025
Posted by: onceajrzgrl
from Richmond, VA
[This review was collected as part of a promotion.] I bought this as an upgrade from our previous Nespresso machine. Wanted to have other brewing options and functionality. We’ve only had it a few weeks, but so far so good. Have not had any WiFi connectivity issues that others have mentioned. I do like that the maintenance is much easier than the previous machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine ever!
on December 27, 2025
Posted by: Hannah7
from South Carolina
[This review was collected as part of a promotion.] Love my machine! We have the industrial Nespresso machines at work and I have been in love with them since I started working there a year ago, and now finally I have my own at home! Brews the best tasting espresso, no more tamping and no more steaming milk! I also got the milk frother which is wonderful! It is so easy to use, and I love having the app so I can set up my cup the night before and then when my alarm goes off just open my app and tell it to brew! Highly reccomend investing in one if you love coffee shop coffee and want to have that same tatse at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Full featured and speedy
on December 24, 2025
Posted by: Jasecar
from Bainbridge Island, WA
[This review was collected as part of a promotion.] Replaced our broken Vertuo Next with the Verturo Up. After about three weeks we can say that it’s easier to use and my wife thinks it better. Securing the pods are easier thanks to a longer lever. It warms and pours quickly. Glad we selected it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Nice Improvement
on December 23, 2025
Posted by: caffeinated_scottie
from Chicago, IL
[This review was collected as part of a promotion.] I like this - it’s a nice upgrade from my Next. It does leave more water in the dregs box, but who cares. It makes good tasting coffee, it’s quieter, and I like the customization options. The WiFi is more reliable and it’s smaller too. Glad I got it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features and stylish look!
on December 23, 2025
Posted by: Linda B
from Livermore, California
[This review was collected as part of a promotion.] I love my new Virtuo Up! The pearl white color is absolutely gorgeous. Also, makes the best cup of coffee ever. Super easy to use, sleek, and stylish on the counter, and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great variety!
on December 20, 2025
Posted by: sam
[This review was collected as part of a promotion.] Great coffee and so many options to choose from. I appreciate all the limited edition flavours.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great, but collection container needs redesign
on December 18, 2025
Posted by: Chris Y
from Alameda, CA
[This review was collected as part of a promotion.] Overall I love this machine, however the one major drawback is that the collection container for used pods is like a plastic net which fills the bottom with coffee. Taking it out and discarding pods is messier than any previous Nespresso that we've owned. Seems weird that this made it past the design phase.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great upgrade from the Vertuo Next
on December 18, 2025
Posted by: jh702
from Henderson, NV
[This review was collected as part of a promotion.] This machine is so nice. I previously had the Vertuo Next and decided to upgrade after a malfunction. I am so happy with this machine and the drop in system for the pods. The custom creation and settings buttons on the Up rather than the double clicking on the Next are more simple and avoid confusion. Also nice to have the extra large capacity tank.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA