Customer reviews from sharkninja.com
Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
63
4 Stars
7
3 Stars
7
2 Stars
3
1 Star
1
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Customer Rating
5
Great product
on June 7, 2026
Posted by: Tamberry
from Birmingham Alabama
Gender:Female
I'm so happy that I bought this one I have so many drinks to make I love it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this Slushi Maker!!
on June 5, 2026
Posted by: KayDee17
from Maryland
Gender:Female
I bought mine a couple of weeks ago and used it for a big cookout this weekend. My only complaint would be the tanks are small, I wish they were larger. But I knew the size, when I bought it, so that's more of an observation than a complaint. Everyone at my party enjoyed the swirl and it was super easy to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not impressed
on June 5, 2026
Posted by: Mom of 3 girls
Gender:Female
Have used it twice and not that impressed. I love the dual tanks to mix flavors but I don’t like the excessive amount of condensation it produces. I thought the machine was leaking with the amount of wetness that was on my counter top but it was just the condensation. There is also a burping noise I here every so often maybe like every 20 minutes not sure if others have this concern.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 6, 2026
Hi there,
Thank you for taking the time to leave a review and share your experience. We understand how concerning this must feel, especially when the condensation appears excessive enough to seem like a leak, and the intermittent noise adds to the uncertainty. Your feedback about the condensation and the periodic “burping” sound is important, and we will be sure to pass this along to the relevant teams for further review and improvement.
In the meantime, we recommend referring to our self-help guide below, which includes troubleshooting steps that may help with what you’re experiencing:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker---Troubleshooting-Guide
If the issue continues after trying those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review and share your experience. We understand how concerning this must feel, especially when the condensation appears excessive enough to seem like a leak, and the intermittent noise adds to the uncertainty. Your feedback about the condensation and the periodic “burping” sound is important, and we will be sure to pass this along to the relevant teams for further review and improvement.
In the meantime, we recommend referring to our self-help guide below, which includes troubleshooting steps that may help with what you’re experiencing:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker---Troubleshooting-Guide
If the issue continues after trying those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Home
on June 4, 2026
Posted by: Jenny2
It's just amazing love it my grandkids only want to use this one
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the Twisting Feature
on June 4, 2026
Posted by: Neisey77
Gender:Female
I’m new to Ninja Family Glad I started with the ninja slushy machine I live the Twist so much
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great investment but tweaks are needed
on June 2, 2026
Posted by: Britbrat2004
from Texas
Gender:Female
I bought this a month ago. I like it but I think the vessels should be bigger and update the spinner to spin automatically vs using your finger to spin. Even if the spinner isn’t updated the vessels should definitely be bigger for those who host parties. Overall it is a good machine but some tweaks wouldn’t hurt. I’d definitely buy again if those were updated until then I’ll enjoy the ones I have! Also get more summer colors for the twist. Like you did with the max.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 4, 2026
Hi there,
Thank you for taking the time to leave a review.
It’s great to hear you’re enjoying your machine overall and would purchase again. Your suggestions around larger vessels, an automatic spinner, and expanding the color range (especially for summer) are thoughtful and really helpful. Feedback like this plays an important role in helping shape future updates, and it will be shared with our internal teams.
If there’s anything we can do to make your experience even better or if you’d like to share more ideas, we’d love to hear from you. Please feel free to reach out to our Customer Care team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
It’s great to hear you’re enjoying your machine overall and would purchase again. Your suggestions around larger vessels, an automatic spinner, and expanding the color range (especially for summer) are thoughtful and really helpful. Feedback like this plays an important role in helping shape future updates, and it will be shared with our internal teams.
If there’s anything we can do to make your experience even better or if you’d like to share more ideas, we’d love to hear from you. Please feel free to reach out to our Customer Care team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
New Ninja Twist
on June 1, 2026
Posted by: Amanda1982
Gender:Female
I love the concept and was so excited to add to my collection. I own every model. 1. The tanks are very small compared to others. You constantly have to refill. The syrup calls for one cup of syrup and 3 cups of water. No way of doubling it. 2. Both sides, regardless of flavor, and using slush assist, don't seem to make the same consistency. I even added the same in both. 3. The spinner- yes, I really want to love it, but you have to spin. The problem is that if the cup is in the center and you are using both levers, the average cup (16 oz & 20 oz) does not cover the area, and you lose slushie to the drip tray.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best drink machine ever!
on June 1, 2026
Posted by: SamanthaS
[This review was collected as part of a promotion.] I LOVE THIS MACHINE! I have used it for parties and bbq's, it is a hit! So easy to use and clean. You just pour juice or pop in there, and it freezes with two different settings. You have a choice for thin or thick consistency. I use one side or both side. The slushies stay cold and frozen until machine is turned off! It easy to store right on my kitchen counter and is so durable. Remind you this machine makes more than slushies. Overall just an amazing machine!
Written by a customer while visiting sharkninja.com