Customer reviews from sharkninja.com
Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
63
4 Stars
7
3 Stars
7
2 Stars
3
1 Star
1
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Customer Rating
4
Looks like a professional made slushie
on August 14, 2026
Posted by: Spirit Helper
from Lanett, AL.,
Gender:Male
[This review was collected as part of a promotion.] I received my Ninja Slushi Twist, and I have been using it at family gatherings and we all love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Refreshing summer
on August 10, 2026
Posted by: LeidyR
[This review was collected as part of a promotion.] Having the opportunity to try this Ninja machine during the summer has been one of the most refreshing experiences for my whole family. I love how easy it is to use since you only need a liquid with at least 4.5% sugar to start making your slushi. What I love most is that I can combine two of my favorite flavors and create different shapes thanks to the included rotating base. The slushi is also ready in less than 15 minutes, and I can choose the texture I prefer, from very smooth to a thicker texture with more body. Cleaning it is also very easy. It has a cleaning option, and afterward, I simply remove the parts and finish washing them by hand before using it again. The instructions are clear, and I also love that it comes with some recipes to try at home. This summer has been much more refreshing for our family thanks to this machine. I definitely recommend it.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Almost Perfect!
on August 9, 2026
Posted by: Parker
My review is a little late as I bought it when it first came out, but I recently decided that I love the product! I don't know about what anyone else thinks but one vessel was a little bit under frozen and the other always came out perfect! If this is the same for you, when it shows the tempurature it decided it was going to go to, just add the one that is not so perfect up a notch of temperature. The speed is pretty good, it takes around 10-30 minutes for both containers to be done simultaneously. The blending is perfect makes the texture come out better. I just wish it was easier to clean but from an engineering percpective they did perfect for how easy it is to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Work one time
on August 9, 2026
Posted by: No more
Gender:Male
It worked great one time now I tried it again and all it does is shuts off does not get cold
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We understand how disappointing it must have been to have your Ninja work well the first time, only for it to shut off and stop getting cold when you tried to use it again. That's certainly not the experience we want for our customers. We appreciate you sharing your feedback and will make sure it's passed along to the appropriate teams internally.
In the meantime, we recommend reviewing our troubleshooting guide below to help identify and resolve the issue:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker---Troubleshooting-Guide
If the issue continues after trying the suggested steps, please follow the instructions at the end of the guide to connect with our support team for further assistance. We're here to help.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We understand how disappointing it must have been to have your Ninja work well the first time, only for it to shut off and stop getting cold when you tried to use it again. That's certainly not the experience we want for our customers. We appreciate you sharing your feedback and will make sure it's passed along to the appropriate teams internally.
In the meantime, we recommend reviewing our troubleshooting guide below to help identify and resolve the issue:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker---Troubleshooting-Guide
If the issue continues after trying the suggested steps, please follow the instructions at the end of the guide to connect with our support team for further assistance. We're here to help.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
dangerously delicious
on August 5, 2026
Posted by: ItsBob
Gender:Male
[This review was collected as part of a promotion.] dangerously delicious. easy to use, clean up wasn't bad at all.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome product
on August 5, 2026
Posted by: Adavila
Gender:Female
So glad I upgraded to this model. Bring able to blend two flavors is a whole new ball game. I like that I have the option to make two flavors at once.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use and works great
on July 27, 2026
Posted by: jvreeken
from South Jordan Utah
Gender:Male
[This review was collected as part of a promotion.] Easy to use and works great. Made all kinds of slushies for kids and adults and is a big hit.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy!
on July 25, 2026
Posted by: MommaClark
I bout this for my son for his birthday. Super easy to use and the drinks are ready quick. The only hard part is the hole to add ingredients is small. Overall we love it!
Written by a customer while visiting sharkninja.com