Customer reviews from sharkninja.com
Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
63
4 Stars
7
3 Stars
7
2 Stars
3
1 Star
1
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Ninja - SLUSHi Twist Smart Frozen Drink Maker, 144oz, 10+ Servings - Blue
Customer Rating
5
A Slushi Girls Dream
on May 26, 2026
Posted by: MrsMarshall
Gender:Female
I purchased this a week ago, and I am loving my newest ninja. The Ninja Twist allows for my family and I to enjoy what we love the most, creating our own mixed drinks. As with all ninjas, the cleanup is easy. The new IQ makes the super simple with the one button. The individual vessels are smaller, however combined it does hold a lot of slushy. There has been some concerns about the manual twist, but I can tell you I haven’t had an issue with it. It’s really simple. It’s literally just one little push, and you can control the level of twirl. I definitely recommend this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Drinks for the Summer!!!
on May 24, 2026
Posted by: RachelD
[This review was collected as part of a promotion.] We are obsessed with the Ninja SLUSHi Twist Maker! It was so easy to put together, mix the drinks and put in the machine. After that it was as simple as pushing a button and letting it do its thing! Within 30 minutes we had the perfect drinks to add to the holiday weekend. The noise level was minimal and while the machine itself is large I can see us using it again and again this summer. The consistency is a dream!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Does not hold 144oz.
on May 23, 2026
Posted by: Shark/ninja lied
Gender:Female
Ninja is guilty of false advertising, it only hold 96 oz total (48 oz per dispenser).
I’m confused as to why lie about the product. If you like the slushie that much just by a max or nothing at all. Life is too expensive to be played by shark/ninja.
I’m confused as to why lie about the product. If you like the slushie that much just by a max or nothing at all. Life is too expensive to be played by shark/ninja.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 31, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re sorry to hear about your frustration and appreciate you sharing this feedback.
To clarify, the SLUSHi Twist has a total vessel capacity of 144 oz, however the maximum liquid fill is 96 oz, with 48 oz per dispenser. This is because each chamber requires space for proper freezing and slush formation, so it is not designed to be filled to the full vessel size with liquid.
We understand how this could feel unclear, and your feedback is important. We will ensure it is shared with our product team for review.
For more detailed product information and FAQs, please visit:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker-FAQs
If you would like us to look into this further, please contact our support team here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re sorry to hear about your frustration and appreciate you sharing this feedback.
To clarify, the SLUSHi Twist has a total vessel capacity of 144 oz, however the maximum liquid fill is 96 oz, with 48 oz per dispenser. This is because each chamber requires space for proper freezing and slush formation, so it is not designed to be filled to the full vessel size with liquid.
We understand how this could feel unclear, and your feedback is important. We will ensure it is shared with our product team for review.
For more detailed product information and FAQs, please visit:
https://support.sharkninja.com/article/FS700-Series-Ninja-SLUSHi-Twist-Smart-Frozen-Drink-Maker-FAQs
If you would like us to look into this further, please contact our support team here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not the best
on May 22, 2026
Posted by: Naejah
Gender:Female
When i first tried it it did not slush properly the thickness was not there was like water the second time it did slush perfect but the problem is that as the drink sits in the and it still running by the time u go for the next drink it then turned into water and i hate it i should of just bought another slushie max cause thats been the best one so fat
Response from sharkninja.comBy SharkNinja, June 1, 2026
Hi Naejah,
Thank you for taking the time to leave a review.
We’re sorry to hear about your experience and understand how frustrating it is when the consistency isn’t what you expect.
From what you’ve described, this can sometimes be related to the balance of ingredients and how the machine maintains the slush over time. If the mixture does not contain enough sugar, it may not freeze properly and can appear watery. Additionally, as the drink sits in the vessel, factors like sugar content, room temperature, and time can cause it to gradually melt and lose thickness, even while the unit is still running.
Using the correct ingredient ratios and serving the drink shortly after it reaches your preferred consistency can help improve and maintain the texture. For more detailed tips and guidance, please visit:
https://support.sharkninja.com/product/ninja-slushi-twist-smart-frozen-drink-maker-10-servings/01thS000000TLd2QAG?redirect=false
If the issue continues, please contact our support team so we can assist you further:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re sorry to hear about your experience and understand how frustrating it is when the consistency isn’t what you expect.
From what you’ve described, this can sometimes be related to the balance of ingredients and how the machine maintains the slush over time. If the mixture does not contain enough sugar, it may not freeze properly and can appear watery. Additionally, as the drink sits in the vessel, factors like sugar content, room temperature, and time can cause it to gradually melt and lose thickness, even while the unit is still running.
Using the correct ingredient ratios and serving the drink shortly after it reaches your preferred consistency can help improve and maintain the texture. For more detailed tips and guidance, please visit:
https://support.sharkninja.com/product/ninja-slushi-twist-smart-frozen-drink-maker-10-servings/01thS000000TLd2QAG?redirect=false
If the issue continues, please contact our support team so we can assist you further:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
OBSESSED IS AN UNDERSTATEMENT
on May 21, 2026
Posted by: LexiR
[This review was collected as part of a promotion.] We LOVE this Ninja SLISHi Twist! We recently made Margarita and Stwarberry Daquiri twist and it came out amazingly. We followed the recipe on the Ninja guide and it worked perfectly. Our drinks were ready in about 25 minutes and came out to the perfect consistency. There was no setup needed other than cleaning the machine initially. It's not too loud and it fits nicely on the counter. It's really great for parties and is a big hit! Getting the twist was actually super easy and we were able to get it perfect on our first try. I love that you can make 2 servings or 6 so you can customize it based on the amount of people. Alcoholic and non alcoholic drinks, frozen coffees, milkshakes and more are possible with this machine!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loooooove This!
on May 21, 2026
Posted by: LashayD
[This review was collected as part of a promotion.] Absolutely the best! It was so easy to use! Just pour push a button and go! Also clean up was a breeze! It is heavy duty and the size is still perfect, not too big not too small. My kids and I thoroughly enjoyed this and they are ready to make more combinations, especially milkshakes! 10/20! Definitely recommend
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best thing ever
on May 18, 2026
Posted by: Kirbo
from Ny
Gender:Male
[This review was collected as part of a promotion.] This is the best ever. Please buy its amazing
Best ever cool and good
Best ever cool and good
Written by a customer while visiting sharkninja.com
Customer Rating
2
Just buy 2
on May 15, 2026
Posted by: Unicorn
from TX
Gender:Female
I received my twist slush a little less than 24 hours ago and I was SO excited. The design is sleek and appealing and the taupe color made me want to leave it on the counter as a staple appliance. The vessels are smaller than I expected (44oz max) as its advertised as 144oz capacity. The twist is manual which is a little disappointing considering the spouts are lower and several glasses would require you to remove the twist station to even fit them. The actual performance of slushing was similar to that of the original. A premix with 12.5 alcohol required A LOT of water to get it to a slush consistency. Without the water and dispensing both sides results in an uneven balance because how fast it flows out. *this same prefix has no issues and required no adding of water in Max machine though. With the dispenser now being at slope there is WAY more drips from either the slopes angle or the overflow from the cup. Overall its an ok product but I think I'll just keep 2 machines instead of this one.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 18, 2026
Hello,
Thank you for sharing your detailed feedback on the Ninja SLUSHi Twist. We’re excited to hear you added the new Twist to your SLUSHi family! We’re sorry to hear the overall experience did not meet your expectations. We appreciate your comments regarding the vessel size, dispensing experience, and slush consistency. For the best twist experience, we recommend following the recipe guide included in the box, as ingredient ratios and alcohol content can affect freezing and dispensing results. We’d also love to learn more about your experience, so a SLUSHi specialist will be reaching out to gather additional details and better understand your feedback. Your insights are valuable as we continue improving the experience for our consumers.
Kind Regards,
Ninja Kitchen
Thank you for sharing your detailed feedback on the Ninja SLUSHi Twist. We’re excited to hear you added the new Twist to your SLUSHi family! We’re sorry to hear the overall experience did not meet your expectations. We appreciate your comments regarding the vessel size, dispensing experience, and slush consistency. For the best twist experience, we recommend following the recipe guide included in the box, as ingredient ratios and alcohol content can affect freezing and dispensing results. We’d also love to learn more about your experience, so a SLUSHi specialist will be reaching out to gather additional details and better understand your feedback. Your insights are valuable as we continue improving the experience for our consumers.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com