Customer reviews from geappliances.com
GE Profile - 27" Smart Built-In True European Convection Double Wall Oven with No Preheat Air Fry and Precision Cooking Modes - Stainless Steel
Average customer rating
4.5
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
179
4 Stars
51
3 Stars
13
2 Stars
6
1 Star
8
92%of customers recommend this product.
(
184 out of
200)
Customer Reviews for GE Profile - 27" Smart Built-In True European Convection Double Wall Oven with No Preheat Air Fry and Precision Cooking Modes - Stainless Steel
Customer Rating
5
Easy to use with great features.
on September 1, 2023
Posted by: Lilly E
from NJ
I love my new double oven but I wish both were convection. When you read the description It sounds like both ovens are convection. Suprise their not. The rack are the best feature as they have easy slide.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great. Works great
on August 24, 2023
Posted by: C and D H
from Riverdale, NY
We just installed this new electric, double wall-oven. It replaces a no-longer completely functioning gas wall oven. It looks great. Was relatively easy to install and just started using it. Love the convenience of the roll out interior shelves. The controls are intuitive and easy to learn.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT!
on August 15, 2023
Posted by: SD1438
from Cedarhurst, NY
Excellent product, great features! Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Right balance of elegance and practicality
on August 15, 2023
Posted by: dadcookstonight
from Atlanta
Baked muffins for its inaugural debut. Perfectly cooked, as expected. Touchscreen is intuitive and easy to use. Love the understated elegance and sleek look of the entire appliance. Fan is quiet during cool down. App is nice but I wish it could tell you even more. For example, during preheat, the app will indicate “preheating” but not the actual temperature at the time. The built—in touchscreen displays the temps as they are rising to preheat level but the app does not. Not a big deal, but the app could be improved..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
dissapointed
on August 7, 2023
Posted by: marc7983
The bake feature takes 23 minutes to pre-heat to 350 degrees. The Air Fryer took 18 minutes to cook 2- 1/4lb salmon filets. It takes 5-6 minutes in our small 8 qt. air fryer to cook these 2- 1/4lb salmon filets. Very brief details on the air fryer and Convection oven. might there be recipes for this oven anywhere?
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 9, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series built-in double wall oven. We are truly sorry to hear that you are disappointed with your appliance due to the amount of time it takes to preheat and cook your food thoroughly.
Normal preheat times vary from 15-20 minutes. If you continue to experience this issue, we recommend scheduling a service visit with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
You can find a cooking guide for both your lower and upper oven in the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--YhkjjfX9--/3542e11ef0c962868b2171ac044c00b50934dd77.pdf?_ga=2.175534498.1410559774.1691419419-1100713441.1674245189
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series built-in double wall oven. We are truly sorry to hear that you are disappointed with your appliance due to the amount of time it takes to preheat and cook your food thoroughly.
Normal preheat times vary from 15-20 minutes. If you continue to experience this issue, we recommend scheduling a service visit with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
You can find a cooking guide for both your lower and upper oven in the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--YhkjjfX9--/3542e11ef0c962868b2171ac044c00b50934dd77.pdf?_ga=2.175534498.1410559774.1691419419-1100713441.1674245189
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice upgrade and great features
on August 7, 2023
Posted by: BnBinNC
from Wake Forest, NC
Remodeled our 1988 kitchen and just installed our new GE double wall. More interior space has been the best feature for us so far along with the obvious technological advances over the past 30+yrs of wifi and air fry. Extremely Happy!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on August 3, 2023
Posted by: Barbor7988
from Fort worth
Disappointed at the lack of directions on the air fryer and convection.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 4, 2023
Hi,
We're sorry if the owner's manual lacked instructions for the air fry feature, but we're committed to getting you the help you need. Below, you'll find a link to an article explaining the air fry feature and how it works using convection elements.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000061389&_ga=2.206048659.1800662886.1690898755-739314193.1669131848
Information on the convection feature can be found on page 12 of the Use and Care manual as well.
Thanks for leaving a review. We're glad we could help.
-Sylvia@GEA
We're sorry if the owner's manual lacked instructions for the air fry feature, but we're committed to getting you the help you need. Below, you'll find a link to an article explaining the air fry feature and how it works using convection elements.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000061389&_ga=2.206048659.1800662886.1690898755-739314193.1669131848
Information on the convection feature can be found on page 12 of the Use and Care manual as well.
Thanks for leaving a review. We're glad we could help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on August 3, 2023
Posted by: marc7983
from Dallas
There are no instructions or recipes for the air fryer. The manual gives no info. About the airfryer or convection oven.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 7, 2023
Hey there,
Thanks so much for taking the time to connect. We're sorry to hear that you're not having the best experience with your new wall oven. We want to help provide some information about the no-preheat air fry feature as well as the convection oven. Please refer to the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000061389
https://www.geappliances.com/ge/lifestyles/convection-or-conventional-baking.htm
We hope this helps. Please let us know if there is anything else we can assist with. Have a wonderful day. - Tierra@GEA
Thanks so much for taking the time to connect. We're sorry to hear that you're not having the best experience with your new wall oven. We want to help provide some information about the no-preheat air fry feature as well as the convection oven. Please refer to the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000061389
https://www.geappliances.com/ge/lifestyles/convection-or-conventional-baking.htm
We hope this helps. Please let us know if there is anything else we can assist with. Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com