Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.5
(298 Reviews)
Rating breakdown 298 reviews
5 Stars
228
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
16
82%of customers recommend this product.
(
148 out of
181)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Great machine
on April 6, 2026
Posted by: Nespresso
from Harrisburg PA
[This review was collected as part of a promotion.] I bought this a few weeks ago and so far it’s one of the best machines for making espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on April 12, 2026
Posted by: cgish
from Lancaster, PA
[This review was collected as part of a promotion.] I recently purchased the vertuo up- pearl white and I’m obsessed! It’s a beautiful color, sleek design and most importantly it brews a delicious cup of hot or cold coffee! This model is a 10/10.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine!!
on April 12, 2026
Posted by: Lena_Raz
from Chicago, Ill
[This review was collected as part of a promotion.] I bought this thinking it would be another coffee machine that I would use for a bit and then it would sit on my counter. However, this has been an amazing experience!!! I love how my coffee is made so fast and so strong!! I have not gone back to buying cofee outside everyday. I love choosing which coffe I’ll be making myself every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Bold and beautiful
on April 18, 2026
Posted by: Mmm
from Florida
[This review was collected as part of a promotion.] Once you get acquainted with the machine it is great! I went from an original Latissima to vertuo up so quite a few changes! However my Starbucks coffee tastes even better ! Also a beautiful enhancement to the kitchen counter!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No regrets!
on April 20, 2026
Posted by: LoriS
from Pennsylvania
[This review was collected as part of a promotion.] I am loving my Nespresso machine. This is my first Nespresso and I have zero regrets. I love the different coffee options and just how easy it is to make a great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista fired, no regrets
on April 23, 2026
Posted by: CapsuleCoffeeConvert
from Bakersfield, Ca
[This review was collected as part of a promotion.] We bought this to break our expensive coffee habit, and it’s paid for itself faster than we expected. We use it every day and it’s officially claimed the title of most-used appliance in our kitchen 😂 Perfect espresso every time! 👌🏻Best investment we’ve made in a long time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Up
on April 27, 2026
Posted by: KMCoffee
from Glendale, CA
[This review was collected as part of a promotion.] This is my 3rd week of owning Nespresso Vertuo Up and I can’t imagine day without it. Love the quality of coffee and espresso. Every coffee lover must have this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
So excited…… then I used it!
on November 25, 2025
Posted by: IRISH1
from UT
When I saw there was a new machine out, that I could customize my coffee from my phone, I was excited to get it ordered. When I received it And got it all set up what a surprise. First, it’s much noisier than my current unit! Second, after brewing three coffee pods I removed the catch basin and to my surprise there was approximately 1/4 cup fluid in the catch basin. Guess that’s why they designed it to have its own fluid storage under the used pod holder. I currently have a Vertuo plus deluxe and have been very happy with it. Much quieter and NO water in the used pod container. Sooo, back in the box and off to UPS to ship it back for a refund. Guess things don’t always improve with a new model as I feel this is a downgrade. Save your money and buy one of the tried and tested units.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA