Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
244
4 Stars
33
3 Stars
12
2 Stars
10
1 Star
18
82%of customers recommend this product.
(
162 out of
198)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Obsessed with this
on July 27, 2026
Posted by: Shambh
from Indiana
[This review was collected as part of a promotion.] I bought this a month ago and absolutely in love with it. It is easy to use and my mornings are so much better with this. Cannot wait to use it everyday and more.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful and Functional
on July 20, 2026
Posted by: YK
from Bellevue WA
[This review was collected as part of a promotion.] It is so beautiful and has no wait time to brew. The water tank is movable, which is a huge plus for keeping it tucked in. The capsule lever is much easier and smoother to open.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick, Quality, Delicious Coffee Maker! MUST BUY
on July 20, 2026
Posted by: kcoffelt
from Castro Valley, CA
[This review was collected as part of a promotion.] I bought Vertuo Up about a month ago, and I LOVE it! I wanted a quicker way to make coffee in the morning on work days, rather than my espresso machine, which was great but took forever. This is the ANSWER! The coffee comes out smooth, delicious, a little foamy, and high quality. There are so many different coffee flavor and type options that go with this machine. My FAVORITE part is that it makes ICED lattes! You can easily switch the temperature in the companion app for over-ice coffee drinks. It keeps the full coffee flavor without any watering down. The machine works very simply. I do recommend getting the app so you can customize size and temperature, but it is easy to use! It is overall easy to clean, as well. It has a great system for dispensing used coffee pods into the pull-out bin. The pull-out bin always gets dirty from the coffee pods, but it is so easy to rinse off and clean. The ONLY negative... is that the bin that catches used pods is very difficult to pull out of the machine! I thought I was going to break it the first time. I hope Nespresso can fix this! It is not a negative that would ever deter me from purchasing this. It is a GREAT VALUE for the machine. I HIGHLY recommend purchasing Vertuo Up!! I have NO regrets and would purchase this for any friend of mine who loves coffee, especially if they love cold coffee drinks. This is a MUST BUY! I am so happy with how my coffee drinks come out, and it is perfect for busy mornings.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Can't recommend!
on July 17, 2026
Posted by: JRWit
from Fort Myers, Florida
Leaves the pods too wet - my return bag for recycling weighs about 15 lbs and it's a real mess to empty the tray because there's a coffee liquid in it. Unfortunately, having owned a lot of machines, this can happen with these machines. Out the box it didn't work right.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new iced coffee feature
on July 14, 2026
Posted by: Vicksvicks
from Florida
[This review was collected as part of a promotion.] I bought it a month ago and i do love it! I did an update and definitely worth it in all aspects.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek with great features
on July 13, 2026
Posted by: RK
from Palatine, IL
[This review was collected as part of a promotion.] Bought this a couple weeks ago to replace my 5 year old, first Nespresso machine. Everything about it is great! Sleek design, takes up a little less space, makes less noise brewing as previous machine. I have not customized my brew size or temperature yet, but looking forward to it. And while it does leak a little bit into the capsule holder, it is quite simple, empty it out and rinse it quickly. I feel the reviews claiming mold and catastrophe are a bit dramatic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple, sleek and upscale feel added to my kitchen
on July 12, 2026
Posted by: NYCrosatian
from Queens, NY
[This review was collected as part of a promotion.] So far I love it. Getting accustomed to the coffee creations button and sizing of the brews. Some of these flavors are amazing such as the Coconut iced esperssso. Initially I was hesitant about some of the reviews I read online with quite a few complaining about extra water in the used capsule storage but so far mine does not do that.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
upgrade
on July 10, 2026
Posted by: Jae
from Roanoke, VA
[This review was collected as part of a promotion.] I am in love with my new Nespresso machine, feels like a total upgrade from my Pop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA