Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
244
4 Stars
33
3 Stars
12
2 Stars
10
1 Star
18
82%of customers recommend this product.
(
162 out of
198)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
4
solid machine and great features and design
on December 11, 2025
Posted by: jmg1975
from Boston
[This review was collected as part of a promotion.] love the machine... it's well designed and much slimmer than anticipated. the new app works well and I love being able to control the temp and size of the pour. The tank holds a good amount of water and the pod holder holds a good amount of empty pods. it also heats up extremely quickly. my only complaint is the inside drip tray does collect liquid for some reason. not sure if that is a defect or it's supposed to but it's a lot more than any other Nespresso machine I've owned and it forces you to check it often and empty it so it doesn't over flow
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and great coffee
on December 10, 2025
Posted by: JtothaO
from Madison, WI
[This review was collected as part of a promotion.] Love the look of this machine as much as Nespresso coffees! The small footprint and clean design is perfect.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and takes up less space.
on December 8, 2025
Posted by: DFry
from Highland Park, Illinois
[This review was collected as part of a promotion.] We've had this for a few weeks, it's a great little machine and has a nice small footprint. Does the same job as our Breville Vertuo machine but easier to clean and quicker to startup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Working quickly& well
on December 8, 2025
Posted by: deb 18
from northern nj
[This review was collected as part of a promotion.] bought this to my previous vertuo which passed it's time.
As promised, it is quick & quicker to make hot coffee has a nice sleek look
As promised, it is quick & quicker to make hot coffee has a nice sleek look
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Latest Technology. Great Brew
on December 8, 2025
Posted by: chilltravelers
from Santa Fe, NM
[This review was collected as part of a promotion.] Nice little machine with advanced technology. Brews well and quieter than over previous machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 7, 2025
Posted by: Niguy84
from Colorado
[This review was collected as part of a promotion.] This new machine has been awesome. It brews your cup faster than the other machines. I love being able to customize each cup. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommend!
on December 7, 2025
Posted by: Trish08
from California
[This review was collected as part of a promotion.] We have had several Nespresso machines over the years. The most recent was the Vertuo Next which we found was somewhat hard to work the sliding lever on. As someone with hand problems, I had hoped I could make it work but it didn’t. We purchased the Vertuo Up machine and we couldn’t be happier with it! It’s so easy to work and if you choose to use the app with it to change settings it’s a piece of cake! The rotating water container is a huge plus! As always the Vertuo pods are delicious with so many varieties you’re sure to find some you like!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great coffee but too much waste
on December 7, 2025
Posted by: Antonio
from Sunnyside Washington
I bought it 3 weeks ago but I loose too much coffee in the drip tray. Just with two brews the tray is almost full.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, December 8, 2025
Thank you for your review, Antonio. Sorry to hear you are having issues with your machine. Please call us to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week. We look forward to finding a satisfactory solution!
Written by a customer while visiting Nespresso USA