Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
279
4 Stars
38
3 Stars
14
2 Stars
14
1 Star
26
80%of customers recommend this product.
(
202 out of
251)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Sip, smile and repeat!!
on December 27, 2025
Posted by: mehreen22_1896
[This review was collected as part of a promotion.] Sunrise aren't for the lazy but it sure goes nice with a cup of coffee. Espresso vertuo up is aesthetically pleasing addition to my kitchen. I am toddlers mother so busy all the time. Strong and nice coffee opens my eyes, keeps me active. Pearl color slim coffee machine is so easy to use. I love I can enjoy cold coffee by just pressing one button. This can connect to nespresso smart app to customize cup size and temperature, get alert and simplify maintenance. Uplifting according to the cup size which look so good. It is ready to brew in 3 seconds. With one big pot it can make 250 ml coffee. My favorite thing that I can adjust the water tank position. It came up with so many flavors of coffee so I am enjoying every taste with my family. I highly recommend this slim and stylish coffee machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Well made machine!
on December 27, 2025
Posted by: HollyH
[This review was collected as part of a promotion.] The construction of this machine is much better than the previous one I purchased. This actually has metal sides, top piece, and where the cup sits. It's a sleeker, more modern design. The black matches all my appliances so it ties right in with my kitchen. This machine also saves a ton of space. Before the side would open to remove the pod after used. Now, it pulls out in the front. If you don't have much space now you can have it up against a wall. The water tank can move from side to back. I prefer it on the back so it looks more neat and tidy, but I do like how it moves so it's easier to access and remove for refilling. This machine also heats up and dispenses the coffee faster. I'm blown away by the difference. I can't wait to see what Nespresso does next!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super easy to use with professional espresso taste
on December 27, 2025
Posted by: MandyL
[This review was collected as part of a promotion.] Super easy to use with professional espresso taste. Set up was really simple and it auto detects the size of the pod. The app is pretty basic and easy to use and also includes recipes like mocha. The Nespresso machine is bigger than I thought it would be. This doesn’t make a lot of noise aside from the coffee coming out. I think it’s a great coffee machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine ever!
on December 27, 2025
Posted by: Hannah7
from South Carolina
[This review was collected as part of a promotion.] Love my machine! We have the industrial Nespresso machines at work and I have been in love with them since I started working there a year ago, and now finally I have my own at home! Brews the best tasting espresso, no more tamping and no more steaming milk! I also got the milk frother which is wonderful! It is so easy to use, and I love having the app so I can set up my cup the night before and then when my alarm goes off just open my app and tell it to brew! Highly reccomend investing in one if you love coffee shop coffee and want to have that same tatse at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso machine!
on December 27, 2025
Posted by: KanakoH
[This review was collected as part of a promotion.] I’ve always been curious about the Nespresso machines and I am thoroughly enjoying this Nespresso Virtuo UP! I love how sleek the design is so that it fits on even the smaller counters. The adjustable cup height, placer is really nice too, to reduce any splashes that might occur from placing a smaller cup at a lower position. The machine has an iced and hot option, which is perfect for the summer when you want an iced coffee. The coffee itself tastes amazing, comparable to a regular pour over coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 27, 2025
Posted by: MilenaM
[This review was collected as part of a promotion.] I love this coffee making Machine .It is so elegant.Love the off white it is so easy to put together and also to make that amazing espresso.Simply Amazing
Written by a customer while visiting Nespresso USA
Customer Rating
5
Efficiency in its finest.
on December 26, 2025
Posted by: appletheakeanon_1580
[This review was collected as part of a promotion.] This Vertuo Up Coffee Machine weighs 8.8 lbs. or 3.9 KG. You can make hot or iced drinks with this machine, with a choice of single or double shot espresso, or your regular roast coffee, or over ice.
There are a few minor hiccups when I was using the machine, and those are: 1.) It takes time for the app to load so I can register my coffee machine to their NESPRESSO SMART APP.
2.) The lead needs a bit of force to close (kinda tight to close).
3.) I need to try about three (3) times for the app to brew my coffee. It eventually works after trying.
I would say, this machine needs a strong WiFi connection so you won't have trouble using the app.
The one more thing they need to update is their Smart App system for satisfactory.
The last one would be a question: Is it normal for the machine to be a bit loud when operating?
Overall, it made a very delicious coffee and a nice display on your counter.
Another awesome feature of this machine is that it rotates right, middle, and left. Just choose which side you want it to be. Also ergonomically efficient, it won't take much of your counter space. No trouble with the temperature because it will serve you your favourite hot coffee.
There are a few minor hiccups when I was using the machine, and those are: 1.) It takes time for the app to load so I can register my coffee machine to their NESPRESSO SMART APP.
2.) The lead needs a bit of force to close (kinda tight to close).
3.) I need to try about three (3) times for the app to brew my coffee. It eventually works after trying.
I would say, this machine needs a strong WiFi connection so you won't have trouble using the app.
The one more thing they need to update is their Smart App system for satisfactory.
The last one would be a question: Is it normal for the machine to be a bit loud when operating?
Overall, it made a very delicious coffee and a nice display on your counter.
Another awesome feature of this machine is that it rotates right, middle, and left. Just choose which side you want it to be. Also ergonomically efficient, it won't take much of your counter space. No trouble with the temperature because it will serve you your favourite hot coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent quality
on December 26, 2025
Posted by: rebekahs_reviews_4805
[This review was collected as part of a promotion.] Although lifespan has yet to be determined because I have not owned it a long time , I am highly impressed with the Nespresso Vertuo Up. It size is nice and compact, but it packs a powerful punch when it comes to brewing delicious espresso. The temperature was perfect and if not you can adjust it in the easy to use app. You can actually do a lot through the app like cleaning, recipes, and adjusting the settings of how you want your espresso. Or if you want to keep it simple you can manually use it.
Written by a customer while visiting Nespresso USA