Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
279
4 Stars
38
3 Stars
14
2 Stars
14
1 Star
26
80%of customers recommend this product.
(
202 out of
251)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
The coffee maker heats up very quickly and looks g
on December 29, 2025
Posted by: judyc70_8175
[This review was collected as part of a promotion.] This Nespresso coffee maker is even better than my previous model. It has a water tank that can be adjusted from one side to the other and holds a lot of water. It is easily removable for filling. The cup plate height is adjustable to accommodate my large travel mugs. It seems this one heats up much faster than my old Nespresso machine, and isn’t as noisy. I love that this model collects the used pods inside the machine, without taking up a large footprint on my counter. The weight is just right: not too heavy to move from the counter for cleaning, but it doesn’t feel cheaply made. By downloading the Nespresso app, I was able to customize the temperature and strength of my beverages.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best machine! Highly recommend
on December 29, 2025
Posted by: Beth
from Georgia
[This review was collected as part of a promotion.] I bought this a couple of weeks ago. I had the Pop machine and loved it, but this machine is so much better! The water tank holds so much more. It fits a regular coffee mug and a travel cup. The 3-second heat-up time is amazing. It's not as loud. I love that it connects to my phone and wifi. The brew over ice button is really nice. Love the color, it matches my kitchen perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sophisticated coffee with the aid of technology at
on December 29, 2025
Posted by: KimB
[This review was collected as part of a promotion.] If you have a sophisticated palette and/or want to try your barista magic at home, the Nespresso Vertuo UP is the machine for you! The standard setup is extremely easy and there’s the option to pair it with the Nespresso Smart App for customizations, maintenance and real-time alerts and even step by step recipes. It only takes 3 seconds to heat and automatically turns off after 2 minutes of non-use. What really sets it apart is the Coffee Creations mode button which delivers a concentrated brew to pour over ice or enjoy with milk for more flavor with less dilution. I’ve been having a lot of fun trying the sample flavors that came with the machine and look forward to trying other combinations!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing make it hot or iced
on December 29, 2025
Posted by: lukyss_09p_8333
[This review was collected as part of a promotion.] The @nespresso Vertuo Up Ink Black is a sleek, compact, and modern coffee machine. Make it easy. Make it hot or iced.
I just got this machine and I’m obsessed. It’s compact and elegant design fit perfectly in my kitchen, in addition to beating super easy to use. I love that you can use the app to make the coffee hotter and just slightly bigger for those morning when you need just a couple more ounces.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Affordable price, high quality 👍
on December 29, 2025
Posted by: HoaL
[This review was collected as part of a promotion.] What surprised and delighted me the most when I first saw the NESPRESSO Vertuo Up coffee machine was its slim, simple, and lightweight design.
The machine comes in a modern, beautiful color, with a transparent 47 oz water tank that can be positioned in different ways, making it easy to optimize space. Because of this thoughtful design, it is especially suitable for students, office workers, or anyone living in a small apartment.
The NESPRESSO Vertuo Up uses Nespresso’s exclusive Vertuo capsules.
Even though it can brew multiple coffee sizes, the machine is extremely easy to use—just one button is all it takes to enjoy a freshly brewed cup of coffee.
One of the most impressive features is the Centrifusion™ technology.
The machine spins the capsule at high speed and reads the barcode around the rim to automatically adjust the temperature, water amount, and brewing time.
As a result, the coffee quality is always consistent, with a thick and smooth layer of crema on top that makes each cup look rich and inviting.
The machine can brew a variety of coffee sizes, including: Espresso (40 ml) Double Espresso (80 ml) Gran Lungo (150 ml) Mug (230 ml) From strong to mild coffee, it can satisfy different taste preferences.
This makes it suitable not only for individual use, but also for large families, gatherings, offices, or parties.
At the bottom of the machine, there is a used capsule container, where capsules automatically drop after brewing, making cleanup quick and effortless. In addition, the adjustable cup tray allows you to use cups of different sizes, which is very convenient.
In conclusion, the NESPRESSO Vertuo Up is a versatile coffee machine that works well for single-person households as well as larger families, whether for daily home use, entertaining guests, or office settings.
It looks great wherever it is placed and adds a touch of elegance and sophistication thanks to its modern design.
Most importantly, because it is simple and time-saving, it is an excellent choice for busy people or anyone new to using a coffee machine.
Easy and low maintenance.
The machine comes in a modern, beautiful color, with a transparent 47 oz water tank that can be positioned in different ways, making it easy to optimize space. Because of this thoughtful design, it is especially suitable for students, office workers, or anyone living in a small apartment.
The NESPRESSO Vertuo Up uses Nespresso’s exclusive Vertuo capsules.
Even though it can brew multiple coffee sizes, the machine is extremely easy to use—just one button is all it takes to enjoy a freshly brewed cup of coffee.
One of the most impressive features is the Centrifusion™ technology.
The machine spins the capsule at high speed and reads the barcode around the rim to automatically adjust the temperature, water amount, and brewing time.
As a result, the coffee quality is always consistent, with a thick and smooth layer of crema on top that makes each cup look rich and inviting.
The machine can brew a variety of coffee sizes, including: Espresso (40 ml) Double Espresso (80 ml) Gran Lungo (150 ml) Mug (230 ml) From strong to mild coffee, it can satisfy different taste preferences.
This makes it suitable not only for individual use, but also for large families, gatherings, offices, or parties.
At the bottom of the machine, there is a used capsule container, where capsules automatically drop after brewing, making cleanup quick and effortless. In addition, the adjustable cup tray allows you to use cups of different sizes, which is very convenient.
In conclusion, the NESPRESSO Vertuo Up is a versatile coffee machine that works well for single-person households as well as larger families, whether for daily home use, entertaining guests, or office settings.
It looks great wherever it is placed and adds a touch of elegance and sophistication thanks to its modern design.
Most importantly, because it is simple and time-saving, it is an excellent choice for busy people or anyone new to using a coffee machine.
Easy and low maintenance.
This product was received for free from InFluenster, sponsored by Nespresso. Thank you to everyone involved.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great new features
on December 28, 2025
Posted by: JM72
from LA, CA
[This review was collected as part of a promotion.] Love the ability to change the cup size and ease of set up. Also, love the slimline design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Up
on December 28, 2025
Posted by: onceajrzgrl
from Richmond, VA
[This review was collected as part of a promotion.] I bought this as an upgrade from our previous Nespresso machine. Wanted to have other brewing options and functionality. We’ve only had it a few weeks, but so far so good. Have not had any WiFi connectivity issues that others have mentioned. I do like that the maintenance is much easier than the previous machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
You seriously have to buy this! This amazing machi
on December 28, 2025
Posted by: LolaJadeC
[This review was collected as part of a promotion.] Oh my gosh you have to buy this Nepresso Vertuo Up machine! I love coffee but I never knew I could experience these type of coffees at home! I have wanted a Nespresso for years and I'm so happy I waited for their newest Amazing machine with features like a water canister that you can move to the right or left or behind the machine to fit on any counter configuration, the ability to do custom coffee mixes, hot or cold and different sizes including carafes, and strengths. This makes your coffee in seconds, it's just truly an amazing machine. I actually ran out of the amount of pictures I could add lol you've got to buy this to believe it. The flavor is unreal and you know that thick Crema on top that allows barista's to make designs, well you can do that at home! I just experimented with a butter knife on the top (thats all I had lol) but I am going to learn to make fancy designs. This machine is incredible, this morning I made a regular cup with the Crema, a cappuccino which is equal parts of Espresso, steamed milk and Foam and I also made a single shot delicious smooth sweet Esspresso! My household is raving about these coffees from this amazing machine. I have not been so excited about a kitchen Appliance in a long time! Yes! 10 Stars! Must Buy!
Written by a customer while visiting Nespresso USA