Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.5
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
269
4 Stars
36
3 Stars
13
2 Stars
12
1 Star
22
82%of customers recommend this product.
(
190 out of
233)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Best machine ever!
on December 27, 2025
Posted by: Hannah7
from South Carolina
[This review was collected as part of a promotion.] Love my machine! We have the industrial Nespresso machines at work and I have been in love with them since I started working there a year ago, and now finally I have my own at home! Brews the best tasting espresso, no more tamping and no more steaming milk! I also got the milk frother which is wonderful! It is so easy to use, and I love having the app so I can set up my cup the night before and then when my alarm goes off just open my app and tell it to brew! Highly reccomend investing in one if you love coffee shop coffee and want to have that same tatse at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso machine!
on December 27, 2025
Posted by: KanakoH
[This review was collected as part of a promotion.] I’ve always been curious about the Nespresso machines and I am thoroughly enjoying this Nespresso Virtuo UP! I love how sleek the design is so that it fits on even the smaller counters. The adjustable cup height, placer is really nice too, to reduce any splashes that might occur from placing a smaller cup at a lower position. The machine has an iced and hot option, which is perfect for the summer when you want an iced coffee. The coffee itself tastes amazing, comparable to a regular pour over coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 27, 2025
Posted by: MilenaM
[This review was collected as part of a promotion.] I love this coffee making Machine .It is so elegant.Love the off white it is so easy to put together and also to make that amazing espresso.Simply Amazing
Written by a customer while visiting Nespresso USA
Customer Rating
5
Efficiency in its finest.
on December 26, 2025
Posted by: appletheakeanon_1580
[This review was collected as part of a promotion.] This Vertuo Up Coffee Machine weighs 8.8 lbs. or 3.9 KG. You can make hot or iced drinks with this machine, with a choice of single or double shot espresso, or your regular roast coffee, or over ice.
There are a few minor hiccups when I was using the machine, and those are: 1.) It takes time for the app to load so I can register my coffee machine to their NESPRESSO SMART APP.
2.) The lead needs a bit of force to close (kinda tight to close).
3.) I need to try about three (3) times for the app to brew my coffee. It eventually works after trying.
I would say, this machine needs a strong WiFi connection so you won't have trouble using the app.
The one more thing they need to update is their Smart App system for satisfactory.
The last one would be a question: Is it normal for the machine to be a bit loud when operating?
Overall, it made a very delicious coffee and a nice display on your counter.
Another awesome feature of this machine is that it rotates right, middle, and left. Just choose which side you want it to be. Also ergonomically efficient, it won't take much of your counter space. No trouble with the temperature because it will serve you your favourite hot coffee.
There are a few minor hiccups when I was using the machine, and those are: 1.) It takes time for the app to load so I can register my coffee machine to their NESPRESSO SMART APP.
2.) The lead needs a bit of force to close (kinda tight to close).
3.) I need to try about three (3) times for the app to brew my coffee. It eventually works after trying.
I would say, this machine needs a strong WiFi connection so you won't have trouble using the app.
The one more thing they need to update is their Smart App system for satisfactory.
The last one would be a question: Is it normal for the machine to be a bit loud when operating?
Overall, it made a very delicious coffee and a nice display on your counter.
Another awesome feature of this machine is that it rotates right, middle, and left. Just choose which side you want it to be. Also ergonomically efficient, it won't take much of your counter space. No trouble with the temperature because it will serve you your favourite hot coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent quality
on December 26, 2025
Posted by: rebekahs_reviews_4805
[This review was collected as part of a promotion.] Although lifespan has yet to be determined because I have not owned it a long time , I am highly impressed with the Nespresso Vertuo Up. It size is nice and compact, but it packs a powerful punch when it comes to brewing delicious espresso. The temperature was perfect and if not you can adjust it in the easy to use app. You can actually do a lot through the app like cleaning, recipes, and adjusting the settings of how you want your espresso. Or if you want to keep it simple you can manually use it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast, easy, café-style coffee at home
on December 26, 2025
Posted by: ZoyaZ
[This review was collected as part of a promotion.] Nespresso Vertuo UP is super easy to set up and makes a rich, smooth cup fast with great crema. The machine is compact, heats up quickly, and cleanup is simple. The only downside is the pods can get pricey, but the convenience is worth it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So cute and fits in my kitchen very well.
on December 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] What a cute and very compact coffee maker, the color is stunning that matches my decorations. Very easy to install and use. The brand also offers a great variety of pods of different flavors. I love to create my own pods with my favorite hot chocolate, they don’t sell hot cocoa pods yet.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yay love it
on December 26, 2025
Posted by: LaurenC
[This review was collected as part of a promotion.] It was so incredible when I found out I was getting this machine! I have been a fan of Espresso for a long time. I had an older machine which stopped working properly at some point and I was hoping to get one for Christmas so this was perfect.
Written by a customer while visiting Nespresso USA