Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
279
4 Stars
38
3 Stars
14
2 Stars
14
1 Star
26
80%of customers recommend this product.
(
202 out of
251)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
New Machine
on January 1, 2026
Posted by: connie
from massachusetts
[This review was collected as part of a promotion.] excellent and easy to use and as always coffee a smooth ,frothy and great flavor
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on January 1, 2026
Posted by: Min2
[This review was collected as part of a promotion.] I’m loving this machine! It’s so convenient to use and surprisingly compact as well. The water tank is adjustable, you can put it in the back (hidden) or pull it to either side like I did. The capacity is great, makes 2-3 cups without refill. The machine does make some noise but it’s acceptable and not a problem to me. My coffee comes out in a minute or two, hot and delicious! Maintenance is easy, you can pull out the cartridge to empty and wash when needed. I’m very happy with the machine in general, it elevates my at-home coffee experience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo UP Nespresso Machine
on January 1, 2026
Posted by: MeganK
[This review was collected as part of a promotion.] I am in love with my new Nespresso machine. It was super easy to clean, the noise level is minimal, and it’s awesome how the water vestibule can move around so you can easily put it on your countertop. I’m going to have to keep experimenting with different pods for different flavors. I’m impressed too with how many cups of coffee this makes with one full water reservoir as well.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple
on January 1, 2026
Posted by: emily86_3821
[This review was collected as part of a promotion.] This machine is super easy to use. It does not take up a ton of counter space. You can connect it to your phone for further customization. You can make hot or iced coffee. It’s a great way to get coffee shop quality at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elevating My Coffee Routine with Nespresso Vertuo
on January 1, 2026
Posted by: ValeriiaT
[This review was collected as part of a promotion.] I’m absolutely in love with the Nespresso Vertuo Pop Up, starting with its design. The light pearly finish combined with soft champagne tones looks incredibly elegant and modern. It blends beautifully into my kitchen interior and, what I appreciate the most, it’s very practical — dust, fingerprints, and water marks are barely noticeable, which keeps the machine looking clean and polished all the time.
One of my favorite features is the ability to connect the machine to the Nespresso app. Being able to customize the drink temperature, choose the cup size, and access detailed information about each capsule makes the whole coffee experience feel very personalized and high-tech. It’s not just a coffee machine — it’s a smart addition to my daily routine.
The coffee quality truly impressed me. Every cup tastes rich, smooth, and well-balanced. Nespresso offers a wide variety of capsules, from bold and intense blends to softer, more delicate flavors, so it’s easy to find the perfect coffee for any moment of the day.
Another big highlight is the crema. The machine consistently prepares coffee with a beautiful, thick, and creamy foam on top, making each cup feel café-quality at home.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not happy
on January 1, 2026
Posted by: KaterynaS
[This review was collected as part of a promotion.] Very sad about this coffee machine. It doesn’t connect to wife, no matter what I tried. I own a different coffee machine by nespresso and the quality of part is so cheap. Coffee taste is so watery and not like on the other machine. I don’t know what’s wrong with it but it’s not a good coffee machine. On top of that it’s very noisy.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good machine but app is not reliable
on January 1, 2026
Posted by: MarS
[This review was collected as part of a promotion.] Got this machine for my husband that is an espresso lover but is so lazy to prepare his espresso in our traditional coffee machine.
So my experience as a first time Nespresso user I can tell the coffee brews beautifully, rich and creamy, but the app is horrible.
The app and registration process, wifi connection is so annoying that In my opinion not worth the headache. I will just press the button from now on.
Wish this machine had buttons to adjust volume and temperature instead going to this stupid app.
For example the first two days the app worked fine but on the third day the app disconnected and asked for the QR code again and wouldn’t connect to my WiFi. Keeps giving error. And keeps asking for the QR code. I just gave up and pressed the button and prayed to work.
Well I guess the Nespresso bar codes on the capsules can auto adjust and brews based on that.
Overall: This is a great looking machine, not too big and brews nice coffee but the app is not easy to deal with. Also the tray that collects the capsules always have to be cleaned. If you don’t mind these two negative points this is the ideal coffee machine.
So my experience as a first time Nespresso user I can tell the coffee brews beautifully, rich and creamy, but the app is horrible.
The app and registration process, wifi connection is so annoying that In my opinion not worth the headache. I will just press the button from now on.
Wish this machine had buttons to adjust volume and temperature instead going to this stupid app.
For example the first two days the app worked fine but on the third day the app disconnected and asked for the QR code again and wouldn’t connect to my WiFi. Keeps giving error. And keeps asking for the QR code. I just gave up and pressed the button and prayed to work.
Well I guess the Nespresso bar codes on the capsules can auto adjust and brews based on that.
Overall: This is a great looking machine, not too big and brews nice coffee but the app is not easy to deal with. Also the tray that collects the capsules always have to be cleaned. If you don’t mind these two negative points this is the ideal coffee machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on December 31, 2025
Posted by: sonaria31_5347
[This review was collected as part of a promotion.] Absolutely loving my new Nespresso Vertuo Up coffee machine. Its sleek, compact design fits perfectly on my counter, and it heats up in just seconds, so I can enjoy coffee anytime without waiting. The smooth-opening lever and large rotating water tank make it so easy to use, and the Coffee Creations mode lets me enjoy bold, concentrated brews or lighter cups just the way I like. It has quickly become a part of my daily routine, making every coffee moment feel effortless, special, and café-quality right at home.
Written by a customer while visiting Nespresso USA