Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.6
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
220
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
11
85%of customers recommend this product.
(
140 out of
165)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
I Never Thought I Needed a Coffee Machine Until Th
on January 25, 2026
Posted by: KaterynaS
[This review was collected as part of a promotion.] I have never owned a coffee machine before, so meeting the Nespresso Vertuo UP in black truly felt like love at first cup. This sleek little beauty completely won me over from day one and turned my everyday coffee routine into something I genuinely look forward to.
Design wise, it looks stunning in my kitchen. The black color is elegant, modern, and minimal, and the build feels solid and well made. Nothing feels flimsy or cheap. It is compact but confident, the kind of appliance that quietly upgrades your whole space.
Using the machine could not be easier. You pour water into the tank, place a capsule into the holder, press one button, and that is it. Coffee magic happens. As someone new to coffee machines, I truly appreciate how intuitive and stress free the whole process is.
What really impressed me is the variety of capsules. There is an incredible selection of flavors, blends, and limited editions. I personally ordered my favorite coffee with refreshing mint notes, while my husband went for hazelnut flavored capsules. Being able to switch flavors depending on mood feels like having a little coffee shop at home.
The coffee itself tastes amazing. Rich, aromatic, and perfectly brewed. Every sip feels indulgent. Through the app, you can easily adjust water volume and temperature. I love my coffee extra hot and slightly more diluted, and the customization options make that effortless.
Cleaning is refreshingly simple. All removable parts are easy to rinse with water or wipe with a damp cloth. No complicated maintenance routines and no guessing when the machine needs attention. The app lets you know exactly when cleaning or care is required, which is a huge plus.
Performance wise, it works smoothly and consistently. The temperature is spot on, the extraction feels balanced, and the machine delivers great results cup after cup.
I would absolutely recommend the Nespresso Vertuo UP to anyone who loves coffee culture and enjoys experimenting with flavors and blends. Especially if you are new to coffee machines like I was. This one makes the experience joyful, simple, and genuinely delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this!
on January 25, 2026
Posted by: BernadetteN
[This review was collected as part of a promotion.] I’ve always wanted a Nespresso! I love this coffee maker! It’s so fancy. I can’t wait to brew all sorts of hot and cold coffees! I need to buy espresso cups and more capsules.
Written by a customer while visiting influenster.com
Customer Rating
5
Worth it!
on January 26, 2026
Posted by: aurelia2021_2486
[This review was collected as part of a promotion.] The Espresso Vertuo Up machine for cafe espresso is straightforward to use and easy to clean. With 2 button pushes, you have an express that tastes as it should and smells great, too. It is very easy to clean and has a nice design. They have a variety of unique blends and formats. Espresso, lattes, and iced coffees on the go. The only thing that I don't like is that it’s very noisy.
Written by a customer while visiting influenster.com
Customer Rating
5
I'm loving my Nespresso🖤
on January 26, 2026
Posted by: nailswithsandy_3778
[This review was collected as part of a promotion.] I'm loving my Nespresso Up🤩🫶🏻
It was super easy to install. I love that you can connect it to your phone so you can program your daily coffee. The design looks quite elegant and it is super cool that you can move the water tank in different ways.
And well, when it comes to the coffee... It is SO FREAKING DELICIOUS!!!☕
It was super easy to install. I love that you can connect it to your phone so you can program your daily coffee. The design looks quite elegant and it is super cool that you can move the water tank in different ways.
And well, when it comes to the coffee... It is SO FREAKING DELICIOUS!!!☕
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on January 27, 2026
Posted by: colleen18_7652
[This review was collected as part of a promotion.] This machine is very easy to use and the app connected without any problems. I've been experimenting with different styles of coffee and I'm so impressed with the variety of flavors the Vertuoline Capsules offer. Plus, I love that it only takes 3 seconds for the Vertuo Up to begin brewing and the capsule container holds up to 18 capsules which makes clean up a breeze!
Written by a customer while visiting influenster.com
Customer Rating
4
Brews Great!
on January 27, 2026
Posted by: chrism
from Denver, Colorado
[This review was collected as part of a promotion.] Machine heats up fast and brews a good cup of coffee. Love the amount of size choices. Definitely noisier than previous Nespresso Machines that I have owned. Metal accents are not stainless and cup holder is plastic which is disappointing considering it is the latest offering.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on January 28, 2026
Posted by: SydneyC
[This review was collected as part of a promotion.] Brew at home, made easy. I thought the directions to set up the machine were clear. My first cup of expresso was rich & smooth. I liked that it was heated at the right temperature. I thought the Vertuo Up has a sleek & modern look.
Written by a customer while visiting influenster.com
Customer Rating
5
Custom coffee at home
on January 28, 2026
Posted by: chofulloflove_9652
[This review was collected as part of a promotion.] The first thing I noticed was the elevated, slim design. It looks so sleek on my counter, especially with the rotating water tank that I can move to fit my kitchen layout perfectly. It’s compact, but it packs a serious punch when it comes to performance.
It heats up in about three seconds, which is huge when you’re half-awake and just want coffee now, so easy to use, and you have versatility at your fingertips. It even connects to the Nespresso app so you can adjust your cup size or get maintenance alerts. It basically takes all the guesswork out of making a premium coffee.
Now, full transparency: it is a little loud when brewing. Not blender-loud, but definitely noticeable. That said… it brews so fast that the noise is over before you even have time to be annoyed. For me, the speed completely balances it out.
Overall, this feels like a machine made for real life that is stylish, lightning-fast, and delivers that "boutique cafe" quality right in my kitchen.
Written by a customer while visiting influenster.com