Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.6
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
220
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
11
85%of customers recommend this product.
(
140 out of
165)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Nespresso UP
on January 12, 2026
Posted by: dixieh4_8000
[This review was collected as part of a promotion.] Nespresso UP machine is absolutely fantastic! I was a little skeptical about it because I’m not a huge fan of the keurig machine and this product is the same concept. However, to my surprise this little machine makes AMAZING coffee!! It doesn’t taste watered down, instead it literally taste like you just order a latte from a nice coffee shop! I’m literally obsessed!!
Written by a customer while visiting influenster.com
Customer Rating
5
Fancy coffee!!!!
on January 13, 2026
Posted by: officialjenc_7159
[This review was collected as part of a promotion.] My husband and I have been making some delicious drinks with our Nespresso! My favorite part about the machine is that it has a compartment that holds the old pods so you don't have to constantly remove one after using. Easy clean up!
Written by a customer while visiting influenster.com
Customer Rating
5
Make mornings easy
on January 13, 2026
Posted by: azcarra_6624
[This review was collected as part of a promotion.] Coffee always makes for a better morning! Nespresso Vertuo Up makes it easy to create the perfect creamy coffee at home with easy to use coffee pods! The machine connects easily to your smartphone with an app. You can make espresso, hot coffee, or even iced coffee, all from the comfort of your own kitchen.
Written by a customer while visiting influenster.com
Customer Rating
5
Honestly a need
on January 13, 2026
Posted by: sereneshares_2774
[This review was collected as part of a promotion.] The Nespresso Vertuo Up completely changed how I make coffee at home, and I don’t say that lightly. From the first use, it felt intuitive, sleek, and genuinely designed for people who want good coffee without overthinking it. The machine itself is compact and modern, so it doesn’t take over your counter, but it still feels sturdy and premium—not flimsy or cheap at all.
What really sets the Vertuo Up apart is the versatility. I love that it recognizes the pod automatically and adjusts the brewing settings for you, so whether I’m in the mood for a full mug of coffee, a smooth double espresso, or something in between, I don’t have to do any guesswork. The crema it produces is rich and velvety, and the coffee consistently tastes smooth and well-extracted—no burnt aftertaste, no watered-down disappointment.
The heat-up time is fast, which matters more than people admit, especially on busy mornings. I can wake up, pop in a pod, press one button, and have a café-quality cup in minutes. Cleanup is also super easy—the used pods eject automatically, and the water tank is simple to refill without making a mess.
What I appreciate most is how this machine fits into real life. It works just as well for a quick weekday coffee as it does when I want to slow down and enjoy something more intentional. It makes coffee feel elevated but still effortless, which is exactly what I want from a home setup. If you like consistency, variety, and a clean aesthetic, the Vertuo Up feels like a solid long-term investment.
Written by a customer while visiting influenster.com
Customer Rating
5
Be your own barista
on January 15, 2026
Posted by: RobynP
[This review was collected as part of a promotion.] My husband was so excited to try out the Nespresso Virtuo Up because we had heard it that it was very versatile and made an amazing cup of joe. He's the coffee drinker in our family. He's happy to report that everything we read was true. After removing it from the packaging, setting it up was a breeze. Included with the Nespresso was a 12-pack box assortment of various flavors and sizes. The pods were so colorful it felt like opening Easter candy! They also included two 10-pack sleeves of their Melozio and Odacio formulas.
The Virtuo Up is compact and stylish at the same time. The water tank has a large capacity and will pivot 180-degrees around the rear of the unit so you can nudge it into limited space areas and the front shelf is adjustable for various cup/mug sizes.
There are a variety of coffee pods available and the machine will recognize them from a barcode imprinted on the pod. This gives each barista the versatility to customize a cup of coffee at the perfect temperature that is their creation alone. This is further enhanced by a Nespresso app that will pair with your Vertuo Up over WiFi.
The app is a bit confusing to use at first, so my husband recommends using any tutorials that are offered. Further, he's had a few times where WiFi in the house went down, or the power went out, and the app would not reconnect without crashing it. You also cannot change the machine settings without a WiFi connection. In those times you are left brewing only with the last input setting until you can connect to the app again.
There is a new “coffee creation” feature inside the app with this model. It essentially just adjusts the water level to make your cup stronger or weaker. You can also make the temperature hotter or cooler which can be ideal for iced coffee lovers. This only works per category of coffee (espresso, cappuccino, etc.) - it is not a preference per capsule. If you want a coffee pod hotter, you'll have to open the app every time to change it.
The machine can be a bit noisy when brewing but it never outright bothered us to the point of distraction. Clean-up is a breeze. The used pods fall into pull-out tray that slides out for easy removal. All in all, once you get used to the maker, it is pretty easy to use and makes a good, delicious cuppa.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing tasting coffee every time!!!
on January 15, 2026
Posted by: peachy141624_758
[This review was collected as part of a promotion.] This Nespresso Vertuo UP Coffee Machine is absolutely incredible! It was very easy to set up right out of the box! There is an app to download that you pair the machine to and it has a ton of different information. From maintenance, instructions, recipes, and more. I love that I can make a variety of drinks right from home! This is very quick, it only takes about 5 minutes altogether to make a drink, depending on how you make it. It has a rapid 3-second heat-up time, as well as, a large rotatable water tank for easy refilling. The overall machine quality is outstanding! I'm still learning how to make different drinks with this, and am looking forward to making so many more. This really makes it so much fun to learn and make different ones as well. Overall, this makes coffee taste amazing! It's so smooth and fresh tasting every single time. I would definitely recommend if you're looking into trying this one!
Written by a customer while visiting influenster.com
Customer Rating
5
It’s incredible
on January 16, 2026
Posted by: GreasyD
[This review was collected as part of a promotion.] It is a super smart coffee maker you can connect it to your phone from its app and decide the size of your coffee its temperature, create the type of coffee you want and customize it to your liking I love it and it facilitates the way to prepare my coffee since I can try new creations from its app and also prepare manually. Its water base rotates from side to side you can adjust it in addition to being a smart coffee maker it is very elegant and you can clean it super easy it is a coffee maker that we should all have
Written by a customer while visiting influenster.com
Customer Rating
5
Proof that a good cup of coffee can change the who
on January 17, 2026
Posted by: itsleximrtz_6050
[This review was collected as part of a promotion.] Proof that a good cup of coffee can change the whole vibe! Busy mornings, quiet moments, and everything in between ☕ The Nespresso Vertuo Pop makes my coffee routine effortless while still feeling luxe. One touch, perfect crema, and instant joy in a cup. L O V I N G I T!
Because even on the busiest days, we deserve coffee that feels special ✨
The Nespresso Vertuo Pop = bold flavor, dreamy crema, and effortless mornings at home.
Sip. Reset. Repeat 🤍
Written by a customer while visiting influenster.com