Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
244
4 Stars
33
3 Stars
12
2 Stars
10
1 Star
18
82%of customers recommend this product.
(
162 out of
198)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Great features!
on January 7, 2026
Posted by: Brengvn
from IN
[This review was collected as part of a promotion.] Love it! Its very quiet, love the features and how compact it is
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Everyday Machine!
on January 7, 2026
Posted by: Esmi
[This review was collected as part of a promotion.] Really love this machine. Heats up so quickly and is extremely quiet too! I love the style - looks amazing on my counter. Have had some slight issues with the Wifi connection, but don't really need to use that at the moment, so no complaints!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Meh…
on January 6, 2026
Posted by: Shamx
Coming from a vertuo plus this honestly feels like a downgrade. It leaks into the collection container with every use. The open/close system is too manual as well. All it has going for it is the connectivity and honestly not worth the price! They should have improved on the vertuo plus coz this isn’t much of an upgrade. Its also noticeably louder than the vertuo plus 😒
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 8, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Versatile coffee machine
on January 6, 2026
Posted by: TurquesaC
[This review was collected as part of a promotion.] Love this machine because it gives me options!! I am an espresso sizes shot girly and my husband prefers a full cup of coffee, this gives up both with a small countertop footprint. Coffees taste great, set up was easy, and you have the app customization options too. The all white color looks so good on my countertop.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design, easy setup, and consistently great-t
on January 5, 2026
Posted by: UlyanaM
[This review was collected as part of a promotion.] I really like the Nespresso Vertuo Up in white because the design is beautiful, sleek, and very modern. Setup was quick and easy, and the machine feels well made and compact on the counter. It consistently brews rich, smooth coffee with great crema, and the quality tastes just as good as it looks.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on January 5, 2026
Posted by: Shabu17325
from Gettysburg, Pa
[This review was collected as part of a promotion.] Love this machine. Fast heat up. Customizable cup sizes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy, stylish coffee every morning ☕
on January 4, 2026
Posted by: ViolettaS
[This review was collected as part of a promotion.] This coffee maker has become a daily staple in my kitchen. Its quick setup and compact, sleek design make it a perfect addition to my counter. The Wi-Fi feature perfect for busy mornings, allowing me to start brewing from my phone. The coffee is rich and flavorful, with minimal effort, and it consistently works with all Vertuo pods. One of my favorite features is the foam. Every cup comes out with a thick, creamy layer on top, resembling a cafe-style foam. It’s smooth and not bubbly or artificial, holding well while you drink and enhancing the overall texture and taste of the coffee. Even simple brews feel more indulgent because of this foam. Cleaning is straightforward, and the machine feels solid and well-designed. It's a simple and convenient way to enjoy great coffee at home without any fuss.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Now I could do hot and cold coffee
on January 4, 2026
Posted by: demonol_8938
[This review was collected as part of a promotion.] This is an amazing upgrade to an espresso I had in the past that I was wanting to get rid of because now I can do hot and cold water and enjoy hot and cold coffee without any extra necessary steps.Its digital and looks nicer.And if you have an old nespresso, please look into upgrading to this one
Written by a customer while visiting Nespresso USA