Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
279
4 Stars
38
3 Stars
14
2 Stars
14
1 Star
26
80%of customers recommend this product.
(
202 out of
251)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Amazing machine
on January 29, 2026
Posted by: KatherineR
[This review was collected as part of a promotion.] If you are looking to elevate your coffee experience every morning, afternoon, or at any time of the day, this Nespresso UP coffee machine is for you. With aSleek design that fits perfectly on any kitchen this machine is ready to brew in just 3 seconds, and it is not loud. From rich espressos to smooth, full-bodied coffee with that perfect velvety crema—or even bold iced coffee—this machine does it all.
I’m in love with this machine! It is very quick and not too loud. Having the opportunity to customize my coffee and having so many blend and flavor options to try is definitely amazing. It was very easy to assemble and set up. The espressos and coffees taste delightful.
I’m in love with this machine! It is very quick and not too loud. Having the opportunity to customize my coffee and having so many blend and flavor options to try is definitely amazing. It was very easy to assemble and set up. The espressos and coffees taste delightful.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Space saving
on January 29, 2026
Posted by: WhitneyS
[This review was collected as part of a promotion.] My daughter absolutely loves her Nespresso UP maker. As a busy College girl it’s the perfect coffee maker to make fancy coffees that are quick and inexpensive. She is able to make decadent coffees in her dorm saving us a ton of money. It’s so easy to use and is space saving!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek and so aesthetically beautiful
on January 29, 2026
Posted by: Girl pop
from Austin,Texas
[This review was collected as part of a promotion.] I bought my Veruo Up. Month ago and I have enjoyed the machine so much.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy-to-use features!
on January 29, 2026
Posted by: bb3100
from Charlotte, NC
[This review was collected as part of a promotion.] I bought this machine for my boyfriend a few weeks ago and it has worked great! Connecting it to WiFi has caused a few issues but I think it is just a temporary adjustment. The coffee tastes great and it brews quick!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Custom coffee at home
on January 28, 2026
Posted by: chofulloflove_9652
[This review was collected as part of a promotion.] The first thing I noticed was the elevated, slim design. It looks so sleek on my counter, especially with the rotating water tank that I can move to fit my kitchen layout perfectly. It’s compact, but it packs a serious punch when it comes to performance.
It heats up in about three seconds, which is huge when you’re half-awake and just want coffee now, so easy to use, and you have versatility at your fingertips. It even connects to the Nespresso app so you can adjust your cup size or get maintenance alerts. It basically takes all the guesswork out of making a premium coffee.
Now, full transparency: it is a little loud when brewing. Not blender-loud, but definitely noticeable. That said… it brews so fast that the noise is over before you even have time to be annoyed. For me, the speed completely balances it out.
Overall, this feels like a machine made for real life that is stylish, lightning-fast, and delivers that "boutique cafe" quality right in my kitchen.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on January 28, 2026
Posted by: SydneyC
[This review was collected as part of a promotion.] Brew at home, made easy. I thought the directions to set up the machine were clear. My first cup of expresso was rich & smooth. I liked that it was heated at the right temperature. I thought the Vertuo Up has a sleek & modern look.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Brews Great!
on January 27, 2026
Posted by: chrism
from Denver, Colorado
[This review was collected as part of a promotion.] Machine heats up fast and brews a good cup of coffee. Love the amount of size choices. Definitely noisier than previous Nespresso Machines that I have owned. Metal accents are not stainless and cup holder is plastic which is disappointing considering it is the latest offering.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Virtuo Up Machine is Great but with a Flaw
on January 27, 2026
Posted by: NickO
from Gilbert, AZ
I bought the new Nespresso Virtuo Up machine a month ago and the look is nice and the performance is good. It heats up and brews coffee quicker than my old Nespresso VirtuoPlus machine. The only issue I have with the Virtuo Up machine that made me take 1 star away is because this machine is messy and requires regular cleaing for the pod dispenser container. Their is much more leakage than my old VirtuoPlus which is annoying! I would almost take away 1.5 stars because of this. Overall the machine looks great and performs well.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA