Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espreso Machine by Breville - Black
Average customer rating
4.4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
279
4 Stars
38
3 Stars
14
2 Stars
14
1 Star
26
80%of customers recommend this product.
(
202 out of
251)
Customer Reviews for Nespresso - Vertuo UP Espreso Machine by Breville - Black
Customer Rating
5
Indulgence
on October 4, 2026
Posted by: Cqr83
from Santa Paula , CA
[This review was collected as part of a promotion.] This model has Chyna rut every essence my office. Its rich flavors indulge us . I use Dolce espresso and it’s divine. I love how the model make coffee. It’s very easy to use . Thank you
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Small storage and messy
on October 3, 2026
Posted by: Echelmae
Save your money. What a waste. It is so messy to clean up and leaves a lot if water in the tray. Very bad design.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dependable and easy
on October 2, 2026
Posted by: T Butz
from Kansas City, MO
[This review was collected as part of a promotion.] Good machine, makes excellent coffee. No real downside here.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, frustrating design
on September 27, 2026
Posted by: KND27
from Oregon
I really love how quickly the Nespresso Vertuo Up heats up and starts brewing — being ready to brew in about 3 seconds is a huge selling point for me. The Over Ice button was also one of the features that convinced me to purchase this machine, and I really enjoy having that option.
The biggest disappointment is the height of the machine. The design doesn’t allow most of my travel mugs to fit underneath the coffee outlet. Normally, I would simply add a small platform or riser, but because of the way the capsule container is designed and positioned, there isn’t really a practical way to do that.
Nespresso lists the capsule container capacity as 18 Espresso capsules or 13 Mug capsules, but that has not been my experience. The container seems to fill up much faster than those numbers would suggest.
And that’s what makes this machine so frustrating: I absolutely love the way it brews coffee, but I really dislike the design from a functionality standpoint. The coffee quality and quick heat-up are fantastic, but the limited cup clearance and capsule-container design make everyday use more inconvenient than it should be.
Overall, I think there is a lot to love about how the Vertuo Up makes coffee, but I wish Nespresso had put more thought into the practical, everyday usability of the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista Coffee at Home
on September 26, 2026
Posted by: RalexLauren
from West Virginia
[This review was collected as part of a promotion.] I got this as a gift for my birthday. I previously only did Keurig. I only get high quality coffee as I am very picky. This machine has blown my mind. The coffee is very bold and smooth without bitter taste. I also love the faithful layer of crema on top with every single brew! I can’t ever go back!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on September 24, 2026
Posted by: fur94
from Chicago, Illinois
[This review was collected as part of a promotion.] Officially 3 weeks into my purchase and I absolutely love it! My husband who used to be a barista can't believe the taste and creaminess of the coffee. No regrets!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is the best machine, hands down.
on September 21, 2026
Posted by: Huggie423
from Columbus OH
[This review was collected as part of a promotion.] I bought this new machine a week ago.
Everyone in my house is loving it. We are making all the coffees! Iced lattes, hot lattes, flavored coffee, shots of espresso and just plain cups of coffee.
We stopped at a chain coffee shop the other day in a rush, no comparison. I will make my coffee at home from now on.
Everyone in my house is loving it. We are making all the coffees! Iced lattes, hot lattes, flavored coffee, shots of espresso and just plain cups of coffee.
We stopped at a chain coffee shop the other day in a rush, no comparison. I will make my coffee at home from now on.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Beautiful!
on September 21, 2026
Posted by: Nettep25
from San Diego
[This review was collected as part of a promotion.] So far I’m still figuring out the different capsules, but in general I love the taste of the different coffees the digital settings I can use on my phone and the aesthetic of the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA