Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
Does the Job
on August 22, 2026
Posted by: SueJean
[This review was collected as part of a promotion.] My dehumidifier runs continuously to keep my basement dry and smelling good. Also love how quiet it is. It does a great job!!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new dehumidifier is doing such a great job keeping your basement dry and fresh.
It’s fantastic to know that you appreciate its quiet operation, especially while it runs continuously to maintain a comfortable environment. We’re thrilled that your dehumidifier is providing the dependable performance you were looking for.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you appreciate its quiet operation, especially while it runs continuously to maintain a comfortable environment. We’re thrilled that your dehumidifier is providing the dependable performance you were looking for.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that you are enjoying your new dehumidifier. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and efficient
on August 22, 2026
Posted by: JonLO85
[This review was collected as part of a promotion.] I plugged this in after we had rain for about a week straight and a wet basement floor. It runs quieter than my older model and works like a champ. It was easy to setup and can be WiFi but does not have to be which if I took any stars it would be for the app not the device. The app is a 50/50 shot that it works as opposed to the dehumidifier that has been working great for two weeks now.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 24, 2026
Thank you for taking the time to share your detailed feedback. We are delighted to hear that your new dehumidifier has been working so well, especially after dealing with a wet basement following a week of rain.
It’s fantastic to know that it runs more quietly than your older model, was easy to set up, and has been working great for the past two weeks. We’re also glad that you appreciate having the option to use Wi-Fi when needed.
We’re sorry to hear that your experience with the app has been inconsistent. We understand how frustrating it can be when a connected feature doesn’t work as reliably as the appliance itself. Your feedback is valuable, and we’ll be sure to share your comments regarding the app with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is meeting your expectations overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that it runs more quietly than your older model, was easy to set up, and has been working great for the past two weeks. We’re also glad that you appreciate having the option to use Wi-Fi when needed.
We’re sorry to hear that your experience with the app has been inconsistent. We understand how frustrating it can be when a connected feature doesn’t work as reliably as the appliance itself. Your feedback is valuable, and we’ll be sure to share your comments regarding the app with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is meeting your expectations overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on August 21, 2026
Posted by: msp2dtw
I bought this to replace my previous 70-pint/day capacity Frigidaire dehumidifier, which served me well for over 12 years with only one DIY electrical repair in the 9th. First impression is that the new unit has at least the dehumidifying power of the old one, even when that one was young. Handling and controls are good. I'm disappointed that the humidity display only shows the setpoint, not the actual ambient humidity like the old one did. That display gave me a good read on how well the unit was keeping up, and I miss having it. I'm not currently using wi-fi connectivity so I can't speak to that.
The online reviews I read say modern dehumidifiers (Frigidaire is no exception) are often not nearly as durable as older models, but I hope mine is one of the good ones.
The online reviews I read say modern dehumidifiers (Frigidaire is no exception) are often not nearly as durable as older models, but I hope mine is one of the good ones.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2026
Thank you for taking the time to share your detailed feedback. We are delighted to hear that your new dehumidifier is already providing dehumidifying performance comparable to your previous unit, which served you well for more than 12 years.
We also appreciate you sharing your thoughts about the humidity display. We understand how useful it was to see the actual ambient humidity and use that information to monitor how well the unit was keeping up. We’re sorry that the new display only shows the setpoint, and we’ll be sure to share your feedback with the appropriate teams for consideration.
We also appreciate your comments regarding long-term durability. After having such a long and positive experience with your previous dehumidifier, we understand why reliability is especially important to you. We hope your new unit provides many years of dependable performance as well. Thank you for choosing this appliance, and if you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We also appreciate you sharing your thoughts about the humidity display. We understand how useful it was to see the actual ambient humidity and use that information to monitor how well the unit was keeping up. We’re sorry that the new display only shows the setpoint, and we’ll be sure to share your feedback with the appropriate teams for consideration.
We also appreciate your comments regarding long-term durability. After having such a long and positive experience with your previous dehumidifier, we understand why reliability is especially important to you. We hope your new unit provides many years of dependable performance as well. Thank you for choosing this appliance, and if you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 20, 2026
Posted by: Edward Franczek
[This review was collected as part of a promotion.] This dehumidifier has exceeded my expectations! I can't say enough good things about it. I highly recommended it to anyone that is in need of a new dehumidifier!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2026
Hi Edward Franczek!
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that your Frigidaire dehumidifier has exceeded your expectations and that you would highly recommend it to others.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that your Frigidaire dehumidifier has exceeded your expectations and that you would highly recommend it to others.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good dehumidifier
on August 20, 2026
Posted by: Shuffys2
[This review was collected as part of a promotion.] My 2nd or 3rd Frigidaire dehumidifier. They are dependable! And even acquaintances agree with me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for your continued trust in Frigidaire! We’re delighted to hear that this is your second or third Frigidaire dehumidifier and that you’ve found our products to be dependable over the years. It means a lot to know that others in your circle have had positive experiences as well. We truly appreciate your loyalty and recommendation!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier
on August 19, 2026
Posted by: Lase
[This review was collected as part of a promotion.] The Dehumidifier is very effective. I initially used the direct drain method with a garden hose. it was so effective that the hose got so cold from the machine removing so much moisture from the air that I got condensation on the garden hose. I switched to the bucket and dumped it 3 times a day for about a week. Now that I am in a stable state I have switched back to the hose and it is working well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2026
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your dehumidifier has been so effective at removing moisture from the air. It’s great to know that both the direct-drain and bucket methods have worked well for you as you adjusted to the humidity level in your space.
We appreciate you sharing your experience with the garden hose and the condensation you noticed, as well as how frequently you needed to empty the bucket during the first week. We’re glad that your humidity level has now stabilized and that you’ve been able to switch back to the direct-drain method successfully.
If you have any questions or need assistance with your dehumidifier or drainage options, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We appreciate you sharing your experience with the garden hose and the condensation you noticed, as well as how frequently you needed to empty the bucket during the first week. We’re glad that your humidity level has now stabilized and that you’ve been able to switch back to the direct-drain method successfully.
If you have any questions or need assistance with your dehumidifier or drainage options, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good Dehumidifier with WiFi
on August 19, 2026
Posted by: JW95
[This review was collected as part of a promotion.] Very good dehumidifier with WiFi. Great that the app tells you the current humidity level in the room as well as your setting, and great that you can control settings with the app. The only thing missing is an app alert when the bucket is full. The machine itself beeps when the bucket is full, but that difficult to hear if dehumidifier is in the basement.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2026
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you’re enjoying your dehumidifier and the convenience of being able to monitor the room’s current humidity level and control the settings through the app.
We appreciate your suggestion about adding an app alert when the bucket is full. We understand how helpful that would be, especially when the dehumidifier is located in a basement where the machine’s audible alert may be difficult to hear. Your feedback is valuable and will be shared with our product team as we continue looking for ways to improve the connected experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable moisture control and convenient operation for many years to come. - Maria
We appreciate your suggestion about adding an app alert when the bucket is full. We understand how helpful that would be, especially when the dehumidifier is located in a basement where the machine’s audible alert may be difficult to hear. Your feedback is valuable and will be shared with our product team as we continue looking for ways to improve the connected experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable moisture control and convenient operation for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally a dryer basement!
on August 19, 2026
Posted by: mikewh328
[This review was collected as part of a promotion.] I'm very pleased that I chose to go with a Frigidaire Dehumidifier again, my previous unit was a Frigidaire that I had for roughly 12 years before it started having issues. For where I am running my units I'm amazed that the first one lasted as long as it did! Well, I DID clean it one time, taking it apart and properly cleaning the fins of the evaporator, as described in a video in YouTube...but I was happy with the first model and this second model is really out-performing my expectations. Although I have it set to "continuous" I prefer to empty the 50-pint container rather than have it unload into a sump-pump: I prefer the unit to shut-down when full, giving it a few minutes (or a few hours) to cool down/warm up in between dumps. Plus, I like seeing the progress it makes! It fills up roughly two to three times a day, that's how much moisture seems to be floating around in my basement space. I love the app for the unit, only I wish it had some kind of indicator to let me know that the container is full; otherwise, it's kind of fun to see the humidity percentage drop as it's running. I'm very pleased and satisfied that I went with a Frigidaire again, and if helps to know, I purchased mine through Staples.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2026
Hi mikewh328!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re thrilled to hear that your previous unit served you well for so many years and that your new model is exceeding your expectations.
We’re also glad you’re enjoying the app and seeing the difference it makes in your basement. We appreciate your helpful suggestion regarding a full-container notification, as feedback like yours helps us identify opportunities to improve.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re thrilled to hear that your previous unit served you well for so many years and that your new model is exceeding your expectations.
We’re also glad you’re enjoying the app and seeing the difference it makes in your basement. We appreciate your helpful suggestion regarding a full-container notification, as feedback like yours helps us identify opportunities to improve.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com