Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
on April 9, 2026
Posted by: SKIMorris
[This review was collected as part of a promotion.] The user guide (INSTRUCTIONS) is not clear specifically (step by step) as how to link the unit to the Frigidaire APP installed in the smart phone.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 10, 2026
Hello SKIMorris, thank you for reaching out and sharing your feedback. We’re sorry to hear that the instructions for connecting your unit to the Frigidaire App were not as clear as they should be. We understand how frustrating it can be when setup steps aren’t easy to follow, especially when trying to get your smart features up and running.
We appreciate you bringing this to our attention, and we’ll be sure to share your comments with our product and documentation teams for review and improvement.
In the meantime, if you need step-by-step assistance, our support team would be happy to walk you through the setup process and ensure your unit is properly connected.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We appreciate you bringing this to our attention, and we’ll be sure to share your comments with our product and documentation teams for review and improvement.
In the meantime, if you need step-by-step assistance, our support team would be happy to walk you through the setup process and ensure your unit is properly connected.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet 5 efficient dehumidifier
on April 23, 2026
Posted by: dry in WNY
[This review was collected as part of a promotion.] This is our secend Frigidaire dehumidifier replacing an 8 year old unit that ran nearly 24/7 in our basement. I love the larger bucket and the "red line" indicator in the sight glass. Much easier to see water level. The one issue I have is that if I so choose to attach a hose, the connection is directly above where the electric cablke exits the unit. Potentially hazardous.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 27, 2026
Thank you for sharing your detailed feedback—we’re glad to hear your 50 Pint Dehumidifier with Wi-Fi has been a solid replacement for your previous unit and that you’re enjoying the larger bucket and improved sight glass design. It’s great to know those updates are making day-to-day use easier in your basement environment.
Regarding your concern about the hose connection location, we understand why that arrangement would raise concern. The continuous drain port is positioned near the rear lower section of the unit, and in some configurations it can be close to the power cord exit point. This design is intended to support gravity or pump-assisted drainage options while maintaining a compact footprint, but we recognize that proximity can feel less than ideal depending on hose routing.
A few suggestions that may help improve safety and setup:
Route the drain hose downward and away from the cord path immediately after connection to create separation
Use hose clips or adhesive mounts to secure and guide the hose along a different path
Ensure the power cord is positioned to the side and not directly beneath or against the hose connection
If using continuous drain frequently, consider a slight elevation or stand to help better separate cord and hose routing
We appreciate you pointing this out—feedback like yours helps identify areas where design clarity and user safety can be improved. We’re glad the unit is otherwise meeting your expectations, especially given how heavily your previous unit was used. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Regarding your concern about the hose connection location, we understand why that arrangement would raise concern. The continuous drain port is positioned near the rear lower section of the unit, and in some configurations it can be close to the power cord exit point. This design is intended to support gravity or pump-assisted drainage options while maintaining a compact footprint, but we recognize that proximity can feel less than ideal depending on hose routing.
A few suggestions that may help improve safety and setup:
Route the drain hose downward and away from the cord path immediately after connection to create separation
Use hose clips or adhesive mounts to secure and guide the hose along a different path
Ensure the power cord is positioned to the side and not directly beneath or against the hose connection
If using continuous drain frequently, consider a slight elevation or stand to help better separate cord and hose routing
We appreciate you pointing this out—feedback like yours helps identify areas where design clarity and user safety can be improved. We’re glad the unit is otherwise meeting your expectations, especially given how heavily your previous unit was used. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 9, 2026
Posted by: Dapaul
[This review was collected as part of a promotion.] I think this dehumidifier is the best on the market. I have used others, but none last as long as this Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 12, 2026
Hi Dapaul!
Thank you so much for taking the time to share your experience with your Frigidaire dehumidifier. We’re truly delighted to hear that you consider it one of the best on the market.
It means a great deal to us that you’ve noticed its durability and longer-lasting performance compared to other units you’ve used in the past. At Frigidaire, we aim to design products that deliver reliable, consistent performance over time, and your feedback is a wonderful reflection of that commitment.
We truly appreciate your trust in our brand and your continued support.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with your Frigidaire dehumidifier. We’re truly delighted to hear that you consider it one of the best on the market.
It means a great deal to us that you’ve noticed its durability and longer-lasting performance compared to other units you’ve used in the past. At Frigidaire, we aim to design products that deliver reliable, consistent performance over time, and your feedback is a wonderful reflection of that commitment.
We truly appreciate your trust in our brand and your continued support.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Had to return to Frigidaire.
on April 6, 2026
Posted by: Drum44
[This review was collected as part of a promotion.] Over the last two years I tried different brands of humidifiers only to be disappointed by the one year life span of each unit. They looked good and had glowing reviews, but did not match the manufacturers claims. So we return to a proven product. I would highly recommend this humidifier, it gets the job done and will last longer than one year.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 8, 2026
Hi Drum44, thank you for sharing your experience and for choosing Frigidaire again! We truly appreciate your trust in our products and are glad to hear that your humidifier is meeting your expectations and delivering reliable performance.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Lorbajo
[This review was collected as part of a promotion.] Awesome addition to our home. We have struggles with trying to keep humidity down but it's always around 55 to 65. Its cost a fortune because my air-conditioner is always over cooling to bring the humidity down and my husband always complains because he's freezing. Well the battle ended on plugging this machine in. We got a full tank after 12 hours and now it's full again but after 24 hours. So we are doing so much better. Humidity now at 45 and cool and comfortable. I just wish of course I'd gotten this sooner but couldn't be happier. Eady to run, love the wi-fi, easy to empty and even on highest settings not too loud very quiet on lowest settings. Highly recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hello there, Lorbajo! We’re so happy to hear that your new Frigidaire dehumidifier has made such a positive difference in your home! It’s wonderful that you’re now able to maintain comfortable humidity levels without overcooling your space, and that the Wi-Fi, ease of use, and quiet operation are making daily life easier.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you for choosing Frigidaire, and for sharing your experience! - Maico
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you for choosing Frigidaire, and for sharing your experience! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the features
on March 8, 2026
Posted by: CathFF
[This review was collected as part of a promotion.] We love our new dehumidifier. It's easy to use with the wifi feature and perfectly portable as we keep it in our basement to keep our excess moisture but can move it around if neeed. Would definitely recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi CathFF, thank you for sharing your feedback! We’re delighted to hear that you love your new dehumidifier and that the Wi-Fi feature and portability make it easy to use around your home. It’s great to know it’s helping manage the moisture in your basement while still being convenient to move when needed. If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as advertised
on March 9, 2026
Posted by: Cuz Vince
[This review was collected as part of a promotion.] We love our new Frigidaire Dehumidifier.
After having a water leak in our ceiling in the basement. The Frigidaire Dehumidifier went to work.
It was awesome how quickly it worked and how much water it was able to collect.
Thank You
Frigidaire
After having a water leak in our ceiling in the basement. The Frigidaire Dehumidifier went to work.
It was awesome how quickly it worked and how much water it was able to collect.
Thank You
Frigidaire
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire dehumidifier worked quickly and effectively to help with the water leak in your basement. We appreciate your feedback and are glad it made a difference! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 50-Pint Wi-Fi Dehumidifier
on March 12, 2026
Posted by: Ruff4life
[This review was collected as part of a promotion.] I cannot recommend this Frigidaire 50-pint dehumidifier enough. If you’re dealing with a damp basement or just want to keep your air crisp and comfortable, this thing is a total workhorse.
Here is why I’m a fan:
Serious Power: It pulls up to 50 pints of moisture out of the air daily. You can actually feel the difference in the room within just a few hours.
Smart Features: The Wi-Fi connectivity is a game changer. Being able to monitor the humidity levels and change settings right from my phone makes it so much more convenient than the older manual models.
Maintenance is Easy: It has a washable dust filter that’s super easy to clean, and the continuous drain option means I don’t have to constantly worry about emptying the bucket.
Built to Last: At 46 lbs, it’s a sturdy, well-built unit (Model: FHDD5034Y1) that feels like it’s going to last for years.
If you are looking for a reliable, "set it and forget it" solution for your home, this is definitely the one to get. 5 stars all the way!
Here is why I’m a fan:
Serious Power: It pulls up to 50 pints of moisture out of the air daily. You can actually feel the difference in the room within just a few hours.
Smart Features: The Wi-Fi connectivity is a game changer. Being able to monitor the humidity levels and change settings right from my phone makes it so much more convenient than the older manual models.
Maintenance is Easy: It has a washable dust filter that’s super easy to clean, and the continuous drain option means I don’t have to constantly worry about emptying the bucket.
Built to Last: At 46 lbs, it’s a sturdy, well-built unit (Model: FHDD5034Y1) that feels like it’s going to last for years.
If you are looking for a reliable, "set it and forget it" solution for your home, this is definitely the one to get. 5 stars all the way!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 16, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is exceeding your expectations. It’s wonderful that the powerful moisture removal, smart Wi-Fi features, easy maintenance, and durable design are making such a difference in keeping your space comfortable and dry.
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
Written by a customer while visiting frigidaire.com