Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8 out of 5
4.8
(134 Reviews)
Open Ratings Snapshot
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5 out of 5
5
Love This DeHumidifier
on May 27, 2026
Posted by: SteveFitz1
[This review was collected as part of a promotion.] My previous Frigidaire 50 Pint Dehumidifier lasted almost 10 years in a coastal environment. I immediately replaced it with the latest model and it's working great. Much quieter than the previous model and reduces the humidity quicker.
Response from frigidaire.comBy ChristianOnline Outreach SpecialistMay 27, 2026
Hi there, our valued customer.

Thank you for your continued trust in Frigidaire! We’re thrilled to hear your previous 50-pint dehumidifier performed reliably for nearly 10 years, especially in a coastal environment. It’s great to know the latest model is exceeding your expectations with quieter operation and faster humidity reduction. We truly appreciate your loyalty and your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very capable dehumidifier
on May 28, 2026
Posted by: Brian that is less humid
[This review was collected as part of a promotion.] I got this dehumidifier during a sale and decided to go a step up to this model to try to keep my basement dry over the summer. It works pretty effectively and filled the entire collection bucket pretty quick and has a way to attach a tube to continually drain I will look into.
Response from frigidaire.comBy SamOnline Outreach SpecialistMay 28, 2026
Hello Brian!

Thank you for taking the time to share your experience with the Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star) model FHDD5034Y1. We are glad to hear that the unit is working effectively to help keep your basement dry and that you were able to take advantage of a great sale.
It’s wonderful to know that the dehumidifier is performing efficiently and quickly collecting moisture from the air. We are also happy that you noticed the continuous drain option, which can provide added convenience for extended use.
We truly appreciate your feedback and hope your dehumidifier continues to provide reliable performance throughout the summer and beyond!

If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Dehumidifier
on May 29, 2026
Posted by: Andy2026
[This review was collected as part of a promotion.] Working as promised after 2 weeks
Response from frigidaire.comBy JohnOnline Outreach SpecialistMay 29, 2026
Hello, Andy2026. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 29, 2026
Posted by: Timothy
[This review was collected as part of a promotion.] Auto feature is great. Maintains perfect humidity level
Response from frigidaire.comBy ReedOnline Outreach SpecialistJune 1, 2026
Hi Timothy, thank you for sharing your feedback. We’re glad to hear you’re enjoying the Auto feature and that your dehumidifier is maintaining a comfortable and consistent humidity level.

We appreciate you taking the time to share your experience.

For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Pleased!
on May 29, 2026
Posted by: RSL40
[This review was collected as part of a promotion.] The unit is meeting or exceeding all of my expectations.
Response from frigidaire.comBy ReedOnline Outreach SpecialistJune 1, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your dehumidifier is meeting or exceeding your expectations and performing well for your needs.

We appreciate you taking the time to share your experience.

For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Dehumidifier
on May 31, 2026
Posted by: Ohioian3891
[This review was collected as part of a promotion.] Model FHDD5034Y1 Frigidaire is much quieter than old model. Very happy
Response from frigidaire.comBy MariaOnline Outreach SpecialistJune 3, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your dehumidifier is operating much more quietly than your previous unit and that you’re very happy with its performance.

It’s wonderful to know that the quieter operation has made a positive difference in your experience. We strive to provide products that deliver reliable performance while enhancing comfort and convenience, and we’re pleased to hear this model is meeting your expectations.

If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So Far So Great
on May 31, 2026
Posted by: AntonioShannon
[This review was collected as part of a promotion.] I like the phone app feature. I’m not techy but that was a simple set up. My last dehumidifier was a Frigidaire. I like it and got many years of comfort in my basement.
Response from frigidaire.comBy AngelOnline Outreach SpecialistsJune 2, 2026
Hi, AntonioShannon! Thank you for sharing your experience with us! We are delighted to hear that you found the app feature easy to set up and use, even if you don't consider yourself particularly tech-savvy. It's also wonderful to know that your previous Frigidaire dehumidifier provided many years of dependable comfort in your basement. We truly appreciate your continued trust in the Frigidaire brand and are pleased that your new dehumidifier is already delivering the convenience and performance you were looking for. We hope it continues to keep your space comfortable for many years to come.

If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to help keep your Frigidaire performing at its best. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Our new Frigidaire dehumidifier
on May 31, 2026
Posted by: Dlbaldwin
[This review was collected as part of a promotion.] We finely replaced our old Frigidaire humidifier. We wanted another one made by the same company. Our old Frigidaire humidifier ran year after year for a surprisingly 10 years. We knew we had it for a long time, when I looked on the manufacturing tag, it stated made in 2016. It ran flawless. We only did the maintenance stated in the manual. Our old humidifier ran quiet and efficient all those years with absolutely no problems. Our new dehumidifier runs just like our old unit ran. I have all the same feelings that it will last a long time.
Response from frigidaire.comBy AngelOnline Outreach SpecialistsJune 2, 2026
Hi, Dlbaldwin! Thank you for sharing your experience and for your long-standing loyalty to Frigidaire! We’re delighted to hear that your previous Frigidaire dehumidifier provided 10 years of reliable, quiet, and efficient performance with only routine maintenance. It's especially rewarding to know that your new dehumidifier is already giving you the same confidence and positive impression as your previous unit.

We appreciate you choosing Frigidaire again and taking the time to share your feedback. Hearing that our products continue to meet your expectations means a great deal to us, and we hope your new dehumidifier serves you just as faithfully for many years to come.

If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
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