Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
50 Pint Dehumidifier with Wi-Fi (Energy Star)
on August 27, 2026
Posted by: Humidifier 7
[This review was collected as part of a promotion.] It has been less than a week and there is a noticeable difference in the room. Moisture is down and room feels and smells better. The last Frigidaire humidifier failed before 3 years- had extended warrantee but family emergency prevented our following through on claim. After careful review of currently available machines across all brands- it appears that dehumidifiers just aren't made like they used to be. Crossing fingers and have a new 3 year warrantee.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 27, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re glad to hear you’re already noticing a difference in the room’s moisture levels and overall comfort after less than a week. We also appreciate you giving us another opportunity after your previous experience. We understand the importance of dependable performance and hope your new dehumidifier continues to keep your space comfortable for many years to come. Thank you for choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for sharing your experience! We’re glad to hear you’re already noticing a difference in the room’s moisture levels and overall comfort after less than a week. We also appreciate you giving us another opportunity after your previous experience. We understand the importance of dependable performance and hope your new dehumidifier continues to keep your space comfortable for many years to come. Thank you for choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pulls water right out of the air
on August 26, 2026
Posted by: chloel
[This review was collected as part of a promotion.] I was having issues with my A/C having condensation on the outside (it wasn't actually leaking) and after having gotten this, the problem is far less! I would come home and there would be water on the basement floor from the drips and I feel that has been eliminated since putting this in the basement. It does fill up the full tank within about 3 days, but its easy to remove and dump down my basement sink. Wish it wasn't a costly machine, but I do hope it lives many years...but for safety I did buy the warranty.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2026
Hi chloel, thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire dehumidifier has helped reduce the moisture in your basement and greatly improved the condensation issue you were experiencing with your A/C. It’s also great to know that the easy-to-remove water tank works well for your needs.
We appreciate your comments about the cost and hope your dehumidifier provides you with many years of reliable service. Thank you for choosing Frigidaire and for sharing your experience with us!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We appreciate your comments about the cost and hope your dehumidifier provides you with many years of reliable service. Thank you for choosing Frigidaire and for sharing your experience with us!
If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifies as designed, but only 2.4gh WiFi capable
on August 25, 2026
Posted by: Mopetti
It appears to be working because I see water going to the floor drain, but have no idea what basement is, because it only displays the 45% setpoint that I selected. Put it back in automatic, but humidity display remains blank.
We have 5 g internet, and the Frigidaire dehumidifier App is not capable of pairing with anything other than 2.4.
Unless future iterations of this model are upgraded to function with 5 g, they need to revise the display to show actual humidity
We have 5 g internet, and the Frigidaire dehumidifier App is not capable of pairing with anything other than 2.4.
Unless future iterations of this model are upgraded to function with 5 g, they need to revise the display to show actual humidity
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for taking the time to provide such detailed feedback. We’re glad to hear that your Frigidaire dehumidifier is removing moisture as designed and that you can see water draining properly. We also understand how important it is to have clear, useful information about your basement’s actual humidity level.
We appreciate you sharing your concerns about the 2.4 GHz Wi-Fi requirement and the humidity display remaining blank in Automatic mode. We understand how frustrating it can be when your home network operates on 5 GHz and the app does not pair as expected. Your feedback regarding both Wi-Fi compatibility and displaying the current humidity level is valuable, and we’ll be sure to share these suggestions with our team as we continue improving our products and connected experiences. Thank you for choosing Frigidaire and for helping us understand where we can do better.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your concerns about the 2.4 GHz Wi-Fi requirement and the humidity display remaining blank in Automatic mode. We understand how frustrating it can be when your home network operates on 5 GHz and the app does not pair as expected. Your feedback regarding both Wi-Fi compatibility and displaying the current humidity level is valuable, and we’ll be sure to share these suggestions with our team as we continue improving our products and connected experiences. Thank you for choosing Frigidaire and for helping us understand where we can do better.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
2 new to know
on August 25, 2026
Posted by: mxdad
[This review was collected as part of a promotion.] Unit appears to be well made, time will tell.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 27, 2026
Hi Mxdad, thank you for sharing your feedback! We’re glad to hear that your new Frigidaire unit appears to be well made. We understand that time will ultimately tell, and we hope it continues to provide you with reliable performance for years to come. We truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on August 24, 2026
Posted by: RoStew
[This review was collected as part of a promotion.] I was replacing an ancient Sears Coldspot dehumidifier (early 1970's). While the old one still worked. It was time to be a bit more energy efficient with a new model. I trust Abt Appliances, and they only carry Frigidaire. I also researched the size that would be best for my smaller home. What I learned on various YouTube sites is that it is best to get the biggest capacity you can afford. I did and I have no regrets.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 25, 2026
Hello RoStew!
Thank you for taking the time to share your detailed feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re delighted to hear that you chose Frigidaire as an energy-efficient upgrade from your longtime dehumidifier and that you have no regrets about your purchase.
It’s wonderful to know that your research helped you select a capacity that works well for your home and that you’re pleased with your decision. We truly appreciate your trust in the Frigidaire brand and are honored to be your choice for a new dehumidifier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the efficient performance and convenience of your new dehumidifier for many years to come! ~Sam
Thank you for taking the time to share your detailed feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re delighted to hear that you chose Frigidaire as an energy-efficient upgrade from your longtime dehumidifier and that you have no regrets about your purchase.
It’s wonderful to know that your research helped you select a capacity that works well for your home and that you’re pleased with your decision. We truly appreciate your trust in the Frigidaire brand and are honored to be your choice for a new dehumidifier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the efficient performance and convenience of your new dehumidifier for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frigidaire dehumidifier
on August 24, 2026
Posted by: CJWW
[This review was collected as part of a promotion.] This dehumidifier is pulling a lot of water out of the air fast, giving the basement a much drier, comfortable feeling. It's quiet enough that you hardly realize it's running.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 27, 2026
Thank you for sharing your feedback, CJWW! We're thrilled to hear your Frigidaire dehumidifier is quickly making your basement feel drier and more comfortable. It's also great to know you're enjoying how quietly it runs—you can appreciate the results without much noise. We truly appreciate you choosing Frigidaire and hope you continue enjoying a more comfortable space!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
As described
on August 22, 2026
Posted by: Trust but verify
[This review was collected as part of a promotion.] Reduces the humidity. Kind of bulky. Unfortunately, I was confused about the description and ordered the wrong model so I’m returning for the correct model. Wi-Fi app is a plus.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 25, 2026
Thank you for sharing your feedback! We're glad to hear your Frigidaire dehumidifier is effectively reducing humidity and that you appreciate the convenience of the Wi-Fi app. We understand that choosing the right model can sometimes be challenging, and we hope the correct model is a better fit for your needs. We also appreciate your note about the unit's size and will share your feedback with our product team.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 22, 2026
Posted by: Paul64
[This review was collected as part of a promotion.] Great dehumidifier. I only wish it would shut off entirely for sensing the humidity level, versus running continually on low speed. It is supplementing another Fridgidaire dehumidifier that has been very reliable.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2026
Thank you for taking the time to share your feedback. We’re delighted to hear that your new dehumidifier is performing well and that you’ve had a reliable experience with your other unit as well.
We appreciate your suggestion regarding the humidity sensing operation. We understand that you would prefer the unit to shut off completely once the desired humidity level is reached rather than continuing to run at a low fan speed. Feedback like yours is valuable and helps us better understand what our owners would prefer from their appliances. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your continued support and are happy to know that your dehumidifier is serving your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate your suggestion regarding the humidity sensing operation. We understand that you would prefer the unit to shut off completely once the desired humidity level is reached rather than continuing to run at a low fan speed. Feedback like yours is valuable and helps us better understand what our owners would prefer from their appliances. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your continued support and are happy to know that your dehumidifier is serving your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com