Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
Great Purchase
on May 17, 2026
Posted by: DoubleT
[This review was collected as part of a promotion.] I really like the App. to check and see if the unit is full instead of going up and down the basement stairs to check, and it is hands down the quietest Dehumidifier I have ever owned
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 20, 2026
Hi, DoubleT! Thank you for sharing your experience! We’re so glad to hear you’re enjoying the convenience of the app for monitoring your dehumidifier without having to go up and down the stairs. It’s also great to know you’re impressed with how quiet the unit is—comfort and ease of use are exactly what we aim for. We truly appreciate your feedback!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replace 10 year fridgedaire dehumidifier with new model
on May 18, 2026
Posted by: Sbi26
[This review was collected as part of a promotion.] Delighted with new unit, and hoping it provides great service as previous model. Impressed with all the new features
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 18, 2026
Hello Sbi26!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that you are pleased with your new unit and that it has made a positive impression with its updated features. It’s also wonderful to know that your previous model served you well, and we appreciate your continued trust in Frigidaire.
We hope your new dehumidifier provides you with reliable performance and great service for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that you are pleased with your new unit and that it has made a positive impression with its updated features. It’s also wonderful to know that your previous model served you well, and we appreciate your continued trust in Frigidaire.
We hope your new dehumidifier provides you with reliable performance and great service for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on May 20, 2026
Posted by: Fatboy10
[This review was collected as part of a promotion.] For the price point, it's a great investment. It works well, it's easy to use, and the WiFi connectivity through the app males it even better.
Response from frigidaire.comBy John, Online Outreach Specialist, May 20, 2026
Hello, Fatboy10. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice features
on May 21, 2026
Posted by: ChrisVK
[This review was collected as part of a promotion.] So far so good! I wish you could control its functions through the app. Only time we’ll tell regarding durability.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2026
Hi there, ChrisVK! Thank you for sharing your feedback. We’re glad to hear things are going well so far with your unit.
We also appreciate your suggestion about adding app-based control. That’s a helpful insight, and we’ll be sure to pass it along to our product team for future consideration. Input like yours helps us continue improving functionality and user experience.
We understand your thoughts on long-term durability as well, and we hope your unit continues to perform reliably over time.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
We also appreciate your suggestion about adding app-based control. That’s a helpful insight, and we’ll be sure to pass it along to our product team for future consideration. Input like yours helps us continue improving functionality and user experience.
We understand your thoughts on long-term durability as well, and we hope your unit continues to perform reliably over time.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Dgarmanian
[This review was collected as part of a promotion.] Easy to use. Working well to maintain humidity.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your dehumidifier is easy to use and working well to maintain the humidity level in your space. It’s great to know the appliance is meeting your expectations.
We appreciate you taking the time to share your experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2026
Posted by: Lovemyfrigidaireappliance
[This review was collected as part of a promotion.] Started working perfectly right out of the box!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear it started working perfectly right out of the box! Thanks for choosing Frigidaire and sharing your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Effective, but Possibly Problematic Plastic.
on May 24, 2026
Posted by: Eileen28
[This review was collected as part of a promotion.] After using this dehumidifier for a little over a month, I can say it’s very effective, as well as quiet. We have it in the basement, and it has dried up the wet areas, cycling on and off very quietly. Very happy with it’s effectiveness.. As per the instructions, I have done the maintenance cleaning at two week intervals. My only concern is that I’m somewhat nervous about the necessary pressure required to exert on certain plastic pieces in order to disassemble and reassemble the parts for cleaning. I’m being very careful, but realize that repeated stress on this type of plastic will eventually result in the plastic tabs and pieces snapping off. I was glad to find the video on your website about removing the filter from the casing for cleaning,and although that works, it is no way as easily done as the video portrays. Much more stress on the plastic occurs on one side than is apparent in your video. In order to clean the water chamber, it’s necessary to remove the carrying handle, and that effort is another stress point on the plastic. Once the handle is off, the lid can be lifted off, but this is somewhat awkward . The construction of the inner part of the water chamber is so compartmentalized that actually cleaning it would be nearly impossible, so this regular maintenance cleaning, I feel, is really important, because if it ever gets dirty, it would be nearly impossible to clean. Reassembly of the water chamber requires putting the handle back on, which requires probably the most stress on the plastic of all— picture yourself forcing a movement while in clear expectation of the sound of plastic snapping off. So, in summary the effectiveness of the dehumidifier is great so far, but my confidence in the longevity of the plastic fasteners is low, and I foresee duct tape in the future, as well as carrying the water chamber across the basement somehow without the aid of a handle. If the plastic proves stronger and more resilient than I expect, I will update this review.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your detailed feedback. We’re glad to hear your dehumidifier has been very effective and quiet, and that it’s helping keep your basement dry and comfortable.
We also appreciate your honest comments regarding the maintenance process, particularly the pressure required on certain plastic components during cleaning and reassembly, as well as your experience with the instructional video. Feedback like this is very helpful for us to understand where improvements may be needed in design clarity and long-term durability expectations.
If you need any assistance or would like support with maintenance or proper handling procedures, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We also appreciate your honest comments regarding the maintenance process, particularly the pressure required on certain plastic components during cleaning and reassembly, as well as your experience with the instructional video. Feedback like this is very helpful for us to understand where improvements may be needed in design clarity and long-term durability expectations.
If you need any assistance or would like support with maintenance or proper handling procedures, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far it works great
on May 26, 2026
Posted by: albo12345
[This review was collected as part of a promotion.] I've only been using this dehumidifier for a several weeks, but as far as I can tell it works great. The only thing I feel is missing the display of the current humidity level on LCD screen. It only shows the target humidity. However the current humidity, as well as temperature is displayed in the app, so it's not a deal breaker.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 28, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your dehumidifier has been working great and that you're enjoying the app features. We appreciate your comments about the LCD display — we understand how having the current humidity level visible directly on the unit would be helpful. We're happy the app provides both the current humidity and temperature readings, and we’ll be sure to share your suggestion with our product team for future improvements. Thanks again for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com