Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
Always works
on August 30, 2026
Posted by: Jujitsu
I’ve owned Frigidaire dehumidifier before. When I moved into a humid office I knew just what to get. Within a short amount of time the level can drop from 67% to 40%. Makes my work place bearable.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you chose a dehumidifier you’ve trusted before and that it is making such a noticeable difference in your humid office. We truly appreciate you sharing how well it is working for you.
Thank you for choosing this appliance and for your continued trust. We’re happy to know that your new dehumidifier is helping create a more comfortable work environment. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Thank you for choosing this appliance and for your continued trust. We’re happy to know that your new dehumidifier is helping create a more comfortable work environment. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good so far
on August 30, 2026
Posted by: Bobo9967
So far so good , but too soon to tell as well. I will say the pure filter is a must.
I used a different brand . Twice ,and neither on lasted more than a year.
Ask me in a year
I used a different brand . Twice ,and neither on lasted more than a year.
Ask me in a year
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2026
Hi Bobo9967!
Thank you for your feedback! I'm glad to hear that you find the dehumidifier and the pure filter helpful. I appreciate your candor about the previous brands and your plan to revisit this in a year. If you have any questions or need assistance in the meantime, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for your feedback! I'm glad to hear that you find the dehumidifier and the pure filter helpful. I appreciate your candor about the previous brands and your plan to revisit this in a year. If you have any questions or need assistance in the meantime, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier is Champ
on August 30, 2026
Posted by: ManOfSteele
[This review was collected as part of a promotion.] I have had a few dehumidifiers in my basement over the past 5 years, and this new one from Frigidaire runs like an absolute Champ. I have a larger finished basement where I spend a lot of my time and since getting the dehumidifier the humidity in my basement hovers between 37 and 42 percent!!! I HAVE NEVER SEEN IT BE THAT LOW WITH ANY OTHER HUMIDIFIER, AND IT RUNS ALMOST ALL DAY WITHOUT ISSUE!!! I highly recommend this dehumidifier for your house if you need a good one that works. I will say, as a criticism and hopefully an update to their newer edition of this dehumidifier, I would have liked to have an air intake humidity level tell you what the current air humidity is... as it stands I have to use a seperate fan which tells me the humidity on it because this one does not, which seems like a giant problem for anyone getting this dehumidifier for comfort. Hopefully that issue gets rectified, which will make this unit even more attractive to the general population.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your wonderful and detailed feedback. We’re delighted to hear that your new dehumidifier is performing like a champ and has made such a noticeable difference in your finished basement.
It’s fantastic to know that you’re maintaining humidity levels between 37 and 42 percent and that the dehumidifier can run almost all day without issue. We also appreciate your thoughtful suggestion about adding a display that shows the current humidity level. We understand how convenient it would be to have that information readily available on the unit, and we’ll be sure to share your feedback with the appropriate teams for consideration in future designs.
Thank you for choosing this appliance and for recommending it to others. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and comfort you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that you’re maintaining humidity levels between 37 and 42 percent and that the dehumidifier can run almost all day without issue. We also appreciate your thoughtful suggestion about adding a display that shows the current humidity level. We understand how convenient it would be to have that information readily available on the unit, and we’ll be sure to share your feedback with the appropriate teams for consideration in future designs.
Thank you for choosing this appliance and for recommending it to others. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and comfort you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to operate
on August 30, 2026
Posted by: Dgo1
[This review was collected as part of a promotion.] It seems most of these dehumidifier brands are the same. If you have a damp basement, you can expect between three and five years before the unit crashes. . So I decided to just buy a familiar brand named product and hope I get another five years out of it, as I did the last one. A couple of finer points. It was easier to hook up a drain hose on this Frigidaire model than the last unit I had which was manufactured by LG where the connection is tucked into the unit. One suggestion to all manufactures would be to design the unit so it is easy to read the control panel. Tiny lettering with poor contrast is just stupid. These units are used in crawlspaces and old basements where the lighting is very poor. Needing to crawl up on top of the unit and use a flashlight to make adjustments is just poor design.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi Dgo1, thank you for taking the time to share your detailed feedback! We’re glad to hear that you chose Frigidaire for your dehumidifier and found the drain hose connection easier to set up than your previous unit. We also appreciate your thoughtful suggestion about improving the readability and contrast of the control panel, especially for use in darker basements and crawlspaces. Feedback like yours helps us understand where the product experience can be improved.
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your experience with us! If you ever have any questions or need assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
our third Frigidaire Dehumidifier
on August 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We have been in our home for 21 years and just purchased our third dehumidifier by Frigidaire for our finished basement... says enough!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 2, 2026
Hi BillLowell!
Thank you for sharing your experience and for choosing Frigidaire for the third time! We’re truly honored by your continued trust in our dehumidifiers over the years. It means so much to know our products have been a reliable part of your home.
If you ever need any assistance with your new dehumidifier or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience and for choosing Frigidaire for the third time! We’re truly honored by your continued trust in our dehumidifiers over the years. It means so much to know our products have been a reliable part of your home.
If you ever need any assistance with your new dehumidifier or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire dehumidifier model number FHDD5034Y1
on August 28, 2026
Posted by: Tex 4
[This review was collected as part of a promotion.] Receive my new Frigidaire the humidifier so far it runs great extracting the water out of the basement as needed. Thank you for your great service.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 1, 2026
Hi Tex 4, thank you so much for sharing your positive experience with your Frigidaire FHDD5034Y1 dehumidifier! We’re thrilled to hear that your new unit is running great and doing an excellent job extracting moisture from your basement as needed. We’re also glad to know you’ve been pleased with our service.
Thank you for choosing Frigidaire and for taking the time to share your feedback. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire and for taking the time to share your feedback. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Could be better
on August 28, 2026
Posted by: JGVC
[This review was collected as part of a promotion.] Works great in the "Auto" Mode but could use the display to show what the humidity level is rather than just a blank screen.
Wi-Fi is an unnecessary gimmick that just adds to the cost. Who needs an App for everything in their life?
Wi-Fi is an unnecessary gimmick that just adds to the cost. Who needs an App for everything in their life?
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 31, 2026
Hi there, JGVC! Thank you for sharing your feedback. We’re glad to hear that the unit is working well for you in Auto Mode, but we understand your frustration with the display not providing a humidity reading and your concerns about the added Wi-Fi functionality.
We appreciate your perspective on these features and understand that not every customer finds app connectivity necessary. Your feedback regarding both the display and Wi-Fi is valuable, as it helps us better understand what customers want from our products and where improvements can be made.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your perspective on these features and understand that not every customer finds app connectivity necessary. Your feedback regarding both the display and Wi-Fi is valuable, as it helps us better understand what customers want from our products and where improvements can be made.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on August 28, 2026
Posted by: Sammy AC
[This review was collected as part of a promotion.] Product works great. Super quiet and takes the humidity out of the house.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 28, 2026
Hello Sammy AC!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re delighted to hear that your dehumidifier is working great and effectively removing excess humidity from your home.
It’s also wonderful to know that you’re enjoying its quiet operation. We truly appreciate you choosing Frigidaire and hope your dehumidifier continues to provide a more comfortable home environment for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re delighted to hear that your dehumidifier is working great and effectively removing excess humidity from your home.
It’s also wonderful to know that you’re enjoying its quiet operation. We truly appreciate you choosing Frigidaire and hope your dehumidifier continues to provide a more comfortable home environment for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com