Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
on September 3, 2026
Posted by: AllyOh
[This review was collected as part of a promotion.] Purchased our 2nd dehumidifier from Frigidaire in 20 years. The first one last far beyond what should’ve been it’s expiration. Great product, great service!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2026
Hi AllyOh!
Thank you so much for your kind words and for choosing Frigidaire again! We’re thrilled to hear that your first dehumidifier served you so well and that you’ve had such a positive experience with our products and service over the years.
We truly appreciate your continued trust and loyalty. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for your kind words and for choosing Frigidaire again! We’re thrilled to hear that your first dehumidifier served you so well and that you’ve had such a positive experience with our products and service over the years.
We truly appreciate your continued trust and loyalty. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Impressions very impressive
on September 3, 2026
Posted by: bradh127
[This review was collected as part of a promotion.] It's still early days, but so far the dehumidifier has performed exceptionally well. My basement feels drier than it has in months.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your Frigidaire dehumidifier is performing exceptionally well so far and helping make your basement feel noticeably drier.
We appreciate you choosing Frigidaire and hope it continues to deliver great performance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to deliver great performance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect solution
on September 2, 2026
Posted by: Arago216
[This review was collected as part of a promotion.] This unit handles dehumidification perfectly and also helps regulate temperature. Very easy to use, with or without the app. Solid build. Very happy with it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 2, 2026
Dear Valued Customer,
Thank you for sharing your positive experience! We’re thrilled to hear that your unit is effectively managing humidity and helping regulate the temperature while remaining easy to use with or without the app. It’s great to know you’re also pleased with the solid build. We truly appreciate you choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Thank you for sharing your positive experience! We’re thrilled to hear that your unit is effectively managing humidity and helping regulate the temperature while remaining easy to use with or without the app. It’s great to know you’re also pleased with the solid build. We truly appreciate you choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
New dehumidifier
on September 2, 2026
Posted by: Pqkid
[This review was collected as part of a promotion.] We had been without a working dehumidifier in our basement during humid Vermont summer. It was muggy and miserable down there. We installed the 50 pt dehumidifier in the afternoon and by morning iit was full! It took 2 days to get the basement nice and dry!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 3, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new dehumidifier made such a noticeable difference in your basement during the humid Vermont summer.
It’s fantastic to know that your dehumidifier collected a full tank overnight and that it took just two days to get your basement feeling nice and dry. We’re so pleased that it helped transform the space from muggy and uncomfortable to a much more pleasant environment.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and comfort you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that your dehumidifier collected a full tank overnight and that it took just two days to get your basement feeling nice and dry. We’re so pleased that it helped transform the space from muggy and uncomfortable to a much more pleasant environment.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and comfort you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
A Hard-working Unit
on September 1, 2026
Posted by: Drew5502
[This review was collected as part of a promotion.] The dehumidifier works well. I’m emptying the water bin twice daily from my large basement. It’s about as loud as a big cooling fan and doesn’t get too hot.
The mobile app is sufficient, but could be better.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your Frigidaire dehumidifier is working well in your basement and that you’re happy with its performance. We also appreciate your feedback about the mobile app and will keep it in mind as we continue to improve our products and features.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quietest dehumidifier ever
on September 1, 2026
Posted by: Sandee47
[This review was collected as part of a promotion.] We just purchased our Frigidaire dehumidifier and are very happy with it. It is very quiet and it works well. This is the third one I have purchased over the past forty years, and I didn't look at any other brand because I am always pleased with Frigidaire.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 1, 2026
Hello Sandee47!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re thrilled to hear that you’re very happy with your new dehumidifier and are enjoying its quiet and effective performance.
We’re especially grateful for your continued trust in Frigidaire over the past forty years and for choosing Frigidaire again for your third dehumidifier. Your loyalty means so much to us, and we truly appreciate your confidence in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for making Frigidaire your trusted choice! We hope your new dehumidifier continues to provide reliable performance and comfort for many years to come.~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1! We’re thrilled to hear that you’re very happy with your new dehumidifier and are enjoying its quiet and effective performance.
We’re especially grateful for your continued trust in Frigidaire over the past forty years and for choosing Frigidaire again for your third dehumidifier. Your loyalty means so much to us, and we truly appreciate your confidence in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for making Frigidaire your trusted choice! We hope your new dehumidifier continues to provide reliable performance and comfort for many years to come.~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on August 31, 2026
Posted by: Mg7972
[This review was collected as part of a promotion.] the humidifier is working well. not too loud. compared to the Medea I purchased prior, this is doing great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 2, 2026
Hi Mg7972, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working well and that you’re pleased with how quiet it is compared with your previous unit. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Drippy my dehumidifier
on August 30, 2026
Posted by: Drippy
[This review was collected as part of a promotion.] Always love Frigidaire appliances! Decently made, and always look good.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 31, 2026
Hi Drippy!
Thank you for your kind words and continued support of Frigidaire! We’re delighted to hear that you’ve consistently enjoyed our appliances and appreciate their quality and design.
It means a lot to know you continue to choose Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your kind words and continued support of Frigidaire! We’re delighted to hear that you’ve consistently enjoyed our appliances and appreciate their quality and design.
It means a lot to know you continue to choose Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com