Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
4
Good machine
on September 8, 2026
Posted by: Don8
[This review was collected as part of a promotion.] Seems like a decent machine. I have only run it a couple of weeks but it runs well. I think the owners manual could be better and with a little larger print.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 8, 2026
Hi Don8!
Thank you for sharing your experience! We’re glad to hear that your Frigidaire dehumidifier is running well so far. We also appreciate your helpful feedback regarding the owner’s manual and print size. We understand how important clear, easy-to-read instructions are and will take your comments into consideration.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re glad to hear that your Frigidaire dehumidifier is running well so far. We also appreciate your helpful feedback regarding the owner’s manual and print size. We understand how important clear, easy-to-read instructions are and will take your comments into consideration.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet efficient machine
on September 6, 2026
Posted by: Carl502
[This review was collected as part of a promotion.] Outstanding product that is both quiet and very efficient. It removed the smell and dampness from my basement in one day , after an unusually wet summer
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Carl502!
Thank you for sharing your wonderful experience with your Frigidaire dehumidifier! We’re thrilled to hear that it quickly helped remove the dampness and musty odor from your basement, especially after such a wet summer.
It’s great to know you’re enjoying its quiet and efficient performance. Thank you for choosing Frigidaire!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience with your Frigidaire dehumidifier! We’re thrilled to hear that it quickly helped remove the dampness and musty odor from your basement, especially after such a wet summer.
It’s great to know you’re enjoying its quiet and efficient performance. Thank you for choosing Frigidaire!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehimdifier - works very well
on September 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am very happy with my dehumidifier. It was easy to set up and works great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 9, 2026
Hi JimP Albany, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier was easy to set up and is working great for you. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier
on September 6, 2026
Posted by: Moms1032
[This review was collected as part of a promotion.] Excellent quality. Enjoy the reminder to clean filter. Also like being able to control remotely and set time. Well worth it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 9, 2026
Hi, Moms1032!
Thank you for sharing your wonderful feedback! We're delighted to hear you're enjoying the quality and convenient features of your Frigidaire dehumidifier. We're glad the filter reminder, remote control, and timer settings have made it even easier to manage your home’s comfort. We truly appreciate you choosing Frigidaire and are happy to know you feel it's well worth it!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful feedback! We're delighted to hear you're enjoying the quality and convenient features of your Frigidaire dehumidifier. We're glad the filter reminder, remote control, and timer settings have made it even easier to manage your home’s comfort. We truly appreciate you choosing Frigidaire and are happy to know you feel it's well worth it!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 5, 2026
Posted by: Nelli girl
[This review was collected as part of a promotion.] Very easy to use and works very well. Extra benefit of wheels to move wherever needed.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 8, 2026
Hi, Nelli girl! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire dehumidifier is easy to use and working well for you. It’s great to know that the wheels are an added convenience, making it easy to move the unit wherever you need it.
If you ever have any questions or need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be glad to assist! -Angel
If you ever have any questions or need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’ll be glad to assist! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 4, 2026
Posted by: Allen1 Fridge
[This review was collected as part of a promotion.] Originally had the same dehumidifier and realized not changing the filter hurt to compressor. Wanted to blame Frigidaire, but all my fault. So, since it was a great dehumidifier we bought another one exactly like it. Now I’ll make sure that I change the filter.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 4, 2026
Dear Valued Customer,
Thank you for sharing your experience and for choosing Frigidaire again! We’re glad to hear that you were happy with your previous dehumidifier and felt confident enough in its performance to purchase the same model again.
We appreciate you sharing this helpful reminder about staying on top of routine filter maintenance. Proper care and maintenance can help keep your appliance performing at its best.
Thank you for your continued trust in Frigidaire, and we hope you enjoy your new dehumidifier for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience and for choosing Frigidaire again! We’re glad to hear that you were happy with your previous dehumidifier and felt confident enough in its performance to purchase the same model again.
We appreciate you sharing this helpful reminder about staying on top of routine filter maintenance. Proper care and maintenance can help keep your appliance performing at its best.
Thank you for your continued trust in Frigidaire, and we hope you enjoy your new dehumidifier for many years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Humidifier for Michigan basement
on September 4, 2026
Posted by: Jjjulie
[This review was collected as part of a promotion.] My new Frigidaire dehumidifier is doing the job.
I needed a larger one for our 1000 sq ft Michigan basement. The heat and humidity in Mi this year has been more than usual and basement has felt damp. The new humidifier is running efficiently and has brought the humidity down from 66 to 55. It is much more comfortable and safer for preventing mold now.
I had a smaller different brand one ans the damp rid bags but they weren't able to bring it down.
I needed a larger one for our 1000 sq ft Michigan basement. The heat and humidity in Mi this year has been more than usual and basement has felt damp. The new humidifier is running efficiently and has brought the humidity down from 66 to 55. It is much more comfortable and safer for preventing mold now.
I had a smaller different brand one ans the damp rid bags but they weren't able to bring it down.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2026
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that your new dehumidifier is doing the job and has made such a noticeable difference in your Michigan basement.
It’s great to know that the larger capacity unit has efficiently reduced the humidity from 66% to 55%, making your basement feel much more comfortable. We’re especially glad that it’s helping you better manage moisture after your previous dehumidifier and moisture-absorbing bags weren’t able to achieve the results you needed.
We truly appreciate your feedback and hope your dehumidifier continues to provide efficient and reliable moisture control for many years to come.
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that the larger capacity unit has efficiently reduced the humidity from 66% to 55%, making your basement feel much more comfortable. We’re especially glad that it’s helping you better manage moisture after your previous dehumidifier and moisture-absorbing bags weren’t able to achieve the results you needed.
We truly appreciate your feedback and hope your dehumidifier continues to provide efficient and reliable moisture control for many years to come.
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier
on September 3, 2026
Posted by: Kaykayve
[This review was collected as part of a promotion.] I never thought I could be so happy with a dehumidifier. I had another one from a different brand in my unfinished basement and it was unbelievable how damp my basement was. I got this Frigidaire one in a panic to try and remedy the situation and it was actually shocking how much better it worked and fixed my issue in just a few hours. Would totally recommend
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your wonderful experience! We’re thrilled to hear that your Frigidaire dehumidifier made such a noticeable difference in your basement and helped improve the moisture levels within just a few hours.
It’s great to know that the performance exceeded your expectations. We truly appreciate your recommendation and are so glad you chose Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that the performance exceeded your expectations. We truly appreciate your recommendation and are so glad you chose Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com