Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
4
Nice features
on May 21, 2026
Posted by: ChrisVK
[This review was collected as part of a promotion.] So far so good! I wish you could control its functions through the app. Only time we’ll tell regarding durability.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2026
Hi there, ChrisVK! Thank you for sharing your feedback. We’re glad to hear things are going well so far with your unit.
We also appreciate your suggestion about adding app-based control. That’s a helpful insight, and we’ll be sure to pass it along to our product team for future consideration. Input like yours helps us continue improving functionality and user experience.
We understand your thoughts on long-term durability as well, and we hope your unit continues to perform reliably over time.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
We also appreciate your suggestion about adding app-based control. That’s a helpful insight, and we’ll be sure to pass it along to our product team for future consideration. Input like yours helps us continue improving functionality and user experience.
We understand your thoughts on long-term durability as well, and we hope your unit continues to perform reliably over time.
If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient
on May 21, 2026
Posted by: SavageShaffer
[This review was collected as part of a promotion.] I live in very humid Florida, so this was a necessity for me- however this thing is great because even with a heavy load it can take a few days to fill up its tank which is convenient to me at least.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2026
Hi there, SavageShaffer! Thank you for sharing your experience with us. We’re glad to hear the unit is working well for your needs, especially in the humid Florida climate. It’s great to know the larger tank capacity and extended run time are making things more convenient for you, even with heavier use.
We appreciate your feedback and are happy the product is performing as expected.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
We appreciate your feedback and are happy the product is performing as expected.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on May 20, 2026
Posted by: Fatboy10
[This review was collected as part of a promotion.] For the price point, it's a great investment. It works well, it's easy to use, and the WiFi connectivity through the app males it even better.
Response from frigidaire.comBy John, Online Outreach Specialist, May 20, 2026
Hello, Fatboy10. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replace 10 year fridgedaire dehumidifier with new model
on May 18, 2026
Posted by: Sbi26
[This review was collected as part of a promotion.] Delighted with new unit, and hoping it provides great service as previous model. Impressed with all the new features
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 18, 2026
Hello Sbi26!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that you are pleased with your new unit and that it has made a positive impression with its updated features. It’s also wonderful to know that your previous model served you well, and we appreciate your continued trust in Frigidaire.
We hope your new dehumidifier provides you with reliable performance and great service for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that you are pleased with your new unit and that it has made a positive impression with its updated features. It’s also wonderful to know that your previous model served you well, and we appreciate your continued trust in Frigidaire.
We hope your new dehumidifier provides you with reliable performance and great service for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on May 17, 2026
Posted by: DoubleT
[This review was collected as part of a promotion.] I really like the App. to check and see if the unit is full instead of going up and down the basement stairs to check, and it is hands down the quietest Dehumidifier I have ever owned
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 20, 2026
Hi, DoubleT! Thank you for sharing your experience! We’re so glad to hear you’re enjoying the convenience of the app for monitoring your dehumidifier without having to go up and down the stairs. It’s also great to know you’re impressed with how quiet the unit is—comfort and ease of use are exactly what we aim for. We truly appreciate your feedback!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beast Of A Machine
on May 15, 2026
Posted by: LafemmeNikita
[This review was collected as part of a promotion.] The dehumidifier is working excellent it always lowers the humidity to 50% fast in this hot, humid Miami sweltering heat. It’s not very noisy, the water tank is huge but heavy so my solution is empty it mid day to avoid having to tote a full tank of water. Fridgedaire is the best reputable brand. I bought the 3 year warranty.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 18, 2026
Hi, LafemmeNikita! Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear it’s performing well and quickly helping maintain comfortable humidity levels, even in the hot and humid Miami weather. It’s also great to know you find it relatively quiet and appreciate the large water tank capacity. Your practical tip about emptying it mid-day is helpful feedback, and we truly appreciate you choosing Frigidaire and investing in extended protection for added peace of mind.
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. -Angel
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier!!!
on May 13, 2026
Posted by: Samiam1987
[This review was collected as part of a promotion.] Works quick and efficient!! Using it in my basement during the rainy season and keep the humidity down. I use the auto drain option and it works flawless!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 18, 2026
Hi Samiam1987!
Thank you so much for taking the time to share your experience with your Frigidaire dehumidifier! We’re thrilled to hear that it’s working quickly and efficiently for your basement during the rainy season, and that the auto drain feature has been performing flawlessly for you.
It’s always wonderful to know when our products are making a positive difference in our customers’ homes. We truly appreciate your kind words and support.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your experience with your Frigidaire dehumidifier! We’re thrilled to hear that it’s working quickly and efficiently for your basement during the rainy season, and that the auto drain feature has been performing flawlessly for you.
It’s always wonderful to know when our products are making a positive difference in our customers’ homes. We truly appreciate your kind words and support.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
WiFi Dehumidifier 50 pints
on May 10, 2026
Posted by: GeoJon
[This review was collected as part of a promotion.] Works as expected, WiFi control easy to setup.
Auto setting seems to be the best. I've had it about 2 weeks and not into high humidity season yet so I can't say much more than that. But I had the earlier model for about 5 years, at a previous home, and it work extremely well, kept the humidity down in the whole house and could keep the AC set a little higher in the summer and still be comfortable.
Auto setting seems to be the best. I've had it about 2 weeks and not into high humidity season yet so I can't say much more than that. But I had the earlier model for about 5 years, at a previous home, and it work extremely well, kept the humidity down in the whole house and could keep the AC set a little higher in the summer and still be comfortable.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 13, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your unit is working as expected and that you found the WiFi setup easy to complete. It’s also great to know the Auto setting is performing well for you so far, and that you had a positive experience with your previous model in managing humidity and overall comfort. We appreciate you choosing Frigidaire again, and if you ever need assistance, you can reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com