Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
Reliable efficient dehumidifier
on July 11, 2026
Posted by: Pfraley
[This review was collected as part of a promotion.] This is our second dehumidifier. We loved our last one so much we purchased another one.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi Pfraley!
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that you had such a positive experience with your previous Frigidaire dehumidifier and chose to purchase another one.
Your continued trust and loyalty mean a great deal to us. We’re happy to know your new dehumidifier is helping provide the reliable and efficient performance you expect.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that you had such a positive experience with your previous Frigidaire dehumidifier and chose to purchase another one.
Your continued trust and loyalty mean a great deal to us. We’re happy to know your new dehumidifier is helping provide the reliable and efficient performance you expect.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Services are the best
on July 11, 2026
Posted by: Nafoiles
[This review was collected as part of a promotion.] I have owned several Frigidaire dehumidifiers over the years and always purchase the extended warranty. The products work well and when they wear out, Frigidaire is prompt in addressing the issue.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear about your continued experience with Frigidaire dehumidifiers.
It’s especially rewarding to know that you have chosen Frigidaire products over the years and that they have performed well for you. We also appreciate your kind words about our customer support and warranty service. Providing reliable products along with responsive assistance is something we strive for, and we’re grateful for your continued trust and loyalty to the Frigidaire brand.
Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s especially rewarding to know that you have chosen Frigidaire products over the years and that they have performed well for you. We also appreciate your kind words about our customer support and warranty service. Providing reliable products along with responsive assistance is something we strive for, and we’re grateful for your continued trust and loyalty to the Frigidaire brand.
Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 50 pint dehumidifier
on July 11, 2026
Posted by: RS in WU Town
[This review was collected as part of a promotion.] Quiet operation, made well humidity setting accurate. Plug in ready. Decent size holding tank. Two thumbs up!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your Frigidaire dehumidifier and appreciate your comments about its quiet operation, accurate humidity settings, easy setup, and convenient tank size. It’s great to know the unit is helping you maintain a more comfortable environment.
Thank you for choosing Frigidaire—we appreciate your two thumbs up and hope your dehumidifier continues to perform well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire—we appreciate your two thumbs up and hope your dehumidifier continues to perform well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: Stephanie Nicole
[This review was collected as part of a promotion.] Working great so far for our damp basement
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 13, 2026
Hi, Stephanie Nicole! Thank you for taking the time to share your feedback! We're happy to hear your Frigidaire dehumidifier is working great and helping keep your basement comfortable. We appreciate you choosing Frigidaire and hope it continues to deliver the dependable performance you expect. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire app
on July 10, 2026
Posted by: Mayor34
[This review was collected as part of a promotion.] What good is the app for a dehumidifier if it does not tell you when the bucket is full, only tells you what the humidity is, which is always 6 to 10 degrees off.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback. We’re sorry to hear that the app functionality and humidity readings have not met your expectations. We understand how valuable it would be to receive a notification when the bucket is full, especially when using a connected appliance, and we appreciate you sharing this suggestion.
We also appreciate your comments regarding the humidity reading accuracy. Feedback like yours helps us identify opportunities to improve both our products and connected features. We’ll be sure to share your experience with our product team for consideration.
Thank you for choosing Frigidaire and for taking the time to provide your feedback. We hope your dehumidifier continues to help keep your space comfortable.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your comments regarding the humidity reading accuracy. Feedback like yours helps us identify opportunities to improve both our products and connected features. We’ll be sure to share your experience with our product team for consideration.
Thank you for choosing Frigidaire and for taking the time to provide your feedback. We hope your dehumidifier continues to help keep your space comfortable.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 10, 2026
Posted by: William231
[This review was collected as part of a promotion.] New unit is effective in removing moisture from my home and so easy to use with the WIFI option.
Quite pleased with the overall operation of the dehumidifier!
Quite pleased with the overall operation of the dehumidifier!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 10, 2026
Hi there, valued customer,
Thank you for sharing your feedback! We're pleased to hear that your Frigidaire dehumidifier is effectively helping remove moisture from your home and that you’re enjoying the convenience of the Wi-Fi option. It's wonderful to know that the overall operation and ease of use have met your expectations. Thank you for choosing Frigidaire, and we hope you continue to enjoy a more comfortable home environment!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Thank you for sharing your feedback! We're pleased to hear that your Frigidaire dehumidifier is effectively helping remove moisture from your home and that you’re enjoying the convenience of the Wi-Fi option. It's wonderful to know that the overall operation and ease of use have met your expectations. Thank you for choosing Frigidaire, and we hope you continue to enjoy a more comfortable home environment!
If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Hardworking
on July 10, 2026
Posted by: Hardworking
[This review was collected as part of a promotion.] The dehumidifier has been operating well during the past 6 wks of humid weather. I use a hose & the auto setting where the machine determines the humidity level. The big ? Is if this dehumidifier works a year from now.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire dehumidifier! We’re glad to hear that it has been performing well during the humid weather and that you’re enjoying features like the hose connection and automatic humidity control.
We understand your concern about long-term performance, and we appreciate your trust in Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort in your home for many years to come.
Thank you for choosing Frigidaire and for sharing your feedback!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand your concern about long-term performance, and we appreciate your trust in Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort in your home for many years to come.
Thank you for choosing Frigidaire and for sharing your feedback!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier replaced
on July 10, 2026
Posted by: JoeBSr
[This review was collected as part of a promotion.] Replaced my 25+ year old basement dehumidifier with this unit! Working as good as the old one! Plus I can control it with my smart phone.
Why a Fridgedare, the 25+ year old that needed replacement, yep also a Fridgedare! Why change°
Why a Fridgedare, the 25+ year old that needed replacement, yep also a Fridgedare! Why change°
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your feedback! We’re thrilled to hear your new Frigidaire dehumidifier is performing just as well as your previous unit that served you for over 25 years. It’s wonderful to know you’re enjoying the added convenience of controlling your dehumidifier with your smartphone while continuing to rely on the quality and performance you’ve come to expect from Frigidaire. We truly appreciate your loyalty and thank you for choosing Frigidaire again. If you ever have any questions or need assistance with your dehumidifier, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com