Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
37
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
A Reliable Tool with Useful Smart Features
on March 12, 2026
Posted by: KeeblerTH
[This review was collected as part of a promotion.] Great product! Sturdy casters and a retractable handle are great for moving with ease. Wifi controls allow easy monitoring of humidity in our home and equipment status while in use. Top-exhaust design is excellent for moving air away from ground-level surfaces.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 16, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is making a difference in your home. It’s great that the sturdy casters, retractable handle, Wi-Fi controls, and top-exhaust design are providing convenience, easy monitoring, and efficient airflow.
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier!
on March 12, 2026
Posted by: Linds1011
[This review was collected as part of a promotion.] I love that this was so easy to set up and connect to WiFi! It is so quiet while it is running that you barely even notice it. Its design allows it to fit seamlessly. After one cycle, it has already reduced the moisture in my house dramatically!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 16, 2026
Hi Linds1011,
Thank you for sharing your feedback! We’re thrilled to hear how easy the setup and Wi-Fi connection were for you and that the unit is running so quietly. It’s wonderful to know the design fits seamlessly in your space and that you’re already seeing such a noticeable reduction in moisture after just one cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re thrilled to hear how easy the setup and Wi-Fi connection were for you and that the unit is running so quietly. It’s wonderful to know the design fits seamlessly in your space and that you’re already seeing such a noticeable reduction in moisture after just one cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect indoor climate
on March 16, 2026
Posted by: Ras1975
[This review was collected as part of a promotion.] Overall, this is a very solid dehumidifier with good build quality and strong performance, but the mobile app experience needs improvement.
The unit arrived very well packed, and I appreciated that there was no sticky tape residue on the surfaces after unpacking, and setup of the physical unit was straightforward.
One thoughtful design detail is the retractable carry handle, which makes moving the unit around much easier.
The Wi-Fi setup instructions could use some refinement. The manual doesn’t mention that you need to press and hold the Mode button to enter pairing mode until the initial connection request times out. Without that step, the app won’t connect, and it took some trial and error to figure this out.
The mobile app itself could also use refinement. When the unit is set to Auto mode, there’s no way to adjust the target humidity in the app. To change it, you have to switch the unit to Dry mode, set the desired humidity, and then switch back to Auto mode, which feels unnecessarily clunky.
Another limitation is that there appears to be no way to formally register the product through the app, which is surprising for a Wi-Fi enabled appliance.
Despite the app shortcomings, the actual dehumidifier performs very well, runs quietly, and appears well built. If I were rating the hardware alone, it would easily earn 5 stars.
Because of the limited and somewhat confusing app functionality, my overall rating is 4 out of 5 stars. If Frigidaire improves the app experience and documentation, this would be a near-perfect product.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 20, 2026
Hi there, Ras1975! Thank you for taking the time to share such a detailed and thoughtful review of your Frigidaire dehumidifier. We’re thrilled to hear that you’re impressed with the build quality, performance, and thoughtful design elements, like the retractable carry handle. It’s always great to know that the physical setup and overall hardware meet your expectations.
We truly appreciate your feedback regarding the Wi-Fi setup and mobile app experience. Your notes about entering pairing mode, adjusting target humidity in Auto mode, and the absence of product registration in the app are very helpful. We’re continuously looking to improve both our documentation and digital experiences, and your insights will be shared with our product and development teams.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Thank you again for your feedback, and we hope you continue to enjoy your dehumidifier. Have a wonderful day!
- Maico
We truly appreciate your feedback regarding the Wi-Fi setup and mobile app experience. Your notes about entering pairing mode, adjusting target humidity in Auto mode, and the absence of product registration in the app are very helpful. We’re continuously looking to improve both our documentation and digital experiences, and your insights will be shared with our product and development teams.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Thank you again for your feedback, and we hope you continue to enjoy your dehumidifier. Have a wonderful day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 18, 2026
Posted by: LaurenKlasHunt
Super easy to set! Runs quietly and effectively!
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 23, 2026
Good day, LaurenKlasHunt! Thank you for your feedback! We’re glad to hear that your Frigidaire appliance was easy to set up and is running quietly and effectively. It’s great to know it’s performing just as expected!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 19, 2026
Posted by: krisnack
Very easy to set up and connect to WiFi. So far the unit works great. I appreciate the variety of options and functionality.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 23, 2026
Hi, Krisnack! Thank you so much for your feedback! We’re glad to hear the setup and WiFi connection were easy and that your dehumidifier has been working great so far. It’s also wonderful to know you’re enjoying the variety of options and functionality—it’s designed to make everyday use more convenient and flexible for you.
We truly appreciate you choosing Frigidaire!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate you choosing Frigidaire!
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sue in TN
on March 20, 2026
Posted by: Sue in TN
My new Frigidaire dehumidifier is working like a champ. It's slim profile fits nicely in my bathroom space and it was easy to set up I love how quite it is when running. My new Frigidaire dehumidifier operates much better than my previous dehumidifier.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire dehumidifier is working so well and fitting perfectly in your bathroom. It’s great that setup was easy and that you’re enjoying how quiet and effective it is compared to your previous unit.
We appreciate your feedback and are so glad your dehumidifier is making your space more comfortable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback and are so glad your dehumidifier is making your space more comfortable!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 22, 2026
Posted by: Teacher73
I am very pleased with this dehumidifier! My husband has COPD so keeping humidity out of the home is very helpful. It is a relatively quiet unit. It woks best in our Florida room where it is warmer during the day.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 24, 2026
Hi, Teacher73! Thank you for sharing your experience! We’re so glad to hear that your Frigidaire Dehumidifier is helping keep your home comfortable, especially with your husband’s COPD. It’s wonderful that it’s quiet and working well in your Florida room. Your feedback means a lot to us!
If you need any assistance, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re happy to help. –Angel
If you need any assistance, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. We’re happy to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small, powerful and efficient
on March 22, 2026
Posted by: Drgray548
This is a great device. It was easy to set up and connect to the wifi. We appreciate that it does not significantly increase our energy usage, there is no notable increase in our electricity bill. It was easy to carry into the basement and does not require a lot of space. This small device is able to keep our 600+ square foot basement humidity free.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 25, 2026
Hi Drgray548!
Thank you for sharing your detailed feedback!
We’re thrilled to hear that your Frigidaire dehumidifier is performing so well—keeping your basement humidity-free while remaining energy-efficient and easy to move. It’s great to know that setup and Wi-Fi connectivity were simple and that it fits conveniently into your space.
We truly appreciate your support and hope your dehumidifier continues to provide reliable performance and comfort for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your detailed feedback!
We’re thrilled to hear that your Frigidaire dehumidifier is performing so well—keeping your basement humidity-free while remaining energy-efficient and easy to move. It’s great to know that setup and Wi-Fi connectivity were simple and that it fits conveniently into your space.
We truly appreciate your support and hope your dehumidifier continues to provide reliable performance and comfort for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com