Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
4
Had to return to Frigidaire.
on April 6, 2026
Posted by: Drum44
[This review was collected as part of a promotion.] Over the last two years I tried different brands of humidifiers only to be disappointed by the one year life span of each unit. They looked good and had glowing reviews, but did not match the manufacturers claims. So we return to a proven product. I would highly recommend this humidifier, it gets the job done and will last longer than one year.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 8, 2026
Hi Drum44, thank you for sharing your experience and for choosing Frigidaire again! We truly appreciate your trust in our products and are glad to hear that your humidifier is meeting your expectations and delivering reliable performance.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 21, 2026
Posted by: Lorbajo
[This review was collected as part of a promotion.] Awesome addition to our home. We have struggles with trying to keep humidity down but it's always around 55 to 65. Its cost a fortune because my air-conditioner is always over cooling to bring the humidity down and my husband always complains because he's freezing. Well the battle ended on plugging this machine in. We got a full tank after 12 hours and now it's full again but after 24 hours. So we are doing so much better. Humidity now at 45 and cool and comfortable. I just wish of course I'd gotten this sooner but couldn't be happier. Eady to run, love the wi-fi, easy to empty and even on highest settings not too loud very quiet on lowest settings. Highly recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hello there, Lorbajo! We’re so happy to hear that your new Frigidaire dehumidifier has made such a positive difference in your home! It’s wonderful that you’re now able to maintain comfortable humidity levels without overcooling your space, and that the Wi-Fi, ease of use, and quiet operation are making daily life easier.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you for choosing Frigidaire, and for sharing your experience! - Maico
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
Thank you for choosing Frigidaire, and for sharing your experience! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the features
on March 8, 2026
Posted by: CathFF
[This review was collected as part of a promotion.] We love our new dehumidifier. It's easy to use with the wifi feature and perfectly portable as we keep it in our basement to keep our excess moisture but can move it around if neeed. Would definitely recommend.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 10, 2026
Hi CathFF, thank you for sharing your feedback! We’re delighted to hear that you love your new dehumidifier and that the Wi-Fi feature and portability make it easy to use around your home. It’s great to know it’s helping manage the moisture in your basement while still being convenient to move when needed. If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as advertised
on March 9, 2026
Posted by: Cuz Vince
[This review was collected as part of a promotion.] We love our new Frigidaire Dehumidifier.
After having a water leak in our ceiling in the basement. The Frigidaire Dehumidifier went to work.
It was awesome how quickly it worked and how much water it was able to collect.
Thank You
Frigidaire
After having a water leak in our ceiling in the basement. The Frigidaire Dehumidifier went to work.
It was awesome how quickly it worked and how much water it was able to collect.
Thank You
Frigidaire
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire dehumidifier worked quickly and effectively to help with the water leak in your basement. We appreciate your feedback and are glad it made a difference! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 50-Pint Wi-Fi Dehumidifier
on March 12, 2026
Posted by: Ruff4life
[This review was collected as part of a promotion.] I cannot recommend this Frigidaire 50-pint dehumidifier enough. If you’re dealing with a damp basement or just want to keep your air crisp and comfortable, this thing is a total workhorse.
Here is why I’m a fan:
Serious Power: It pulls up to 50 pints of moisture out of the air daily. You can actually feel the difference in the room within just a few hours.
Smart Features: The Wi-Fi connectivity is a game changer. Being able to monitor the humidity levels and change settings right from my phone makes it so much more convenient than the older manual models.
Maintenance is Easy: It has a washable dust filter that’s super easy to clean, and the continuous drain option means I don’t have to constantly worry about emptying the bucket.
Built to Last: At 46 lbs, it’s a sturdy, well-built unit (Model: FHDD5034Y1) that feels like it’s going to last for years.
If you are looking for a reliable, "set it and forget it" solution for your home, this is definitely the one to get. 5 stars all the way!
Here is why I’m a fan:
Serious Power: It pulls up to 50 pints of moisture out of the air daily. You can actually feel the difference in the room within just a few hours.
Smart Features: The Wi-Fi connectivity is a game changer. Being able to monitor the humidity levels and change settings right from my phone makes it so much more convenient than the older manual models.
Maintenance is Easy: It has a washable dust filter that’s super easy to clean, and the continuous drain option means I don’t have to constantly worry about emptying the bucket.
Built to Last: At 46 lbs, it’s a sturdy, well-built unit (Model: FHDD5034Y1) that feels like it’s going to last for years.
If you are looking for a reliable, "set it and forget it" solution for your home, this is definitely the one to get. 5 stars all the way!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 16, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is exceeding your expectations. It’s wonderful that the powerful moisture removal, smart Wi-Fi features, easy maintenance, and durable design are making such a difference in keeping your space comfortable and dry.
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Reliable Tool with Useful Smart Features
on March 12, 2026
Posted by: KeeblerTH
[This review was collected as part of a promotion.] Great product! Sturdy casters and a retractable handle are great for moving with ease. Wifi controls allow easy monitoring of humidity in our home and equipment status while in use. Top-exhaust design is excellent for moving air away from ground-level surfaces.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 16, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is making a difference in your home. It’s great that the sturdy casters, retractable handle, Wi-Fi controls, and top-exhaust design are providing convenience, easy monitoring, and efficient airflow.
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
If you ever have questions or need assistance with your dehumidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dehumidifier is making your home more comfortable and convenient! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier!
on March 12, 2026
Posted by: Linds1011
[This review was collected as part of a promotion.] I love that this was so easy to set up and connect to WiFi! It is so quiet while it is running that you barely even notice it. Its design allows it to fit seamlessly. After one cycle, it has already reduced the moisture in my house dramatically!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 16, 2026
Hi Linds1011,
Thank you for sharing your feedback! We’re thrilled to hear how easy the setup and Wi-Fi connection were for you and that the unit is running so quietly. It’s wonderful to know the design fits seamlessly in your space and that you’re already seeing such a noticeable reduction in moisture after just one cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re thrilled to hear how easy the setup and Wi-Fi connection were for you and that the unit is running so quietly. It’s wonderful to know the design fits seamlessly in your space and that you’re already seeing such a noticeable reduction in moisture after just one cycle.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect indoor climate
on March 16, 2026
Posted by: Ras1975
[This review was collected as part of a promotion.] Overall, this is a very solid dehumidifier with good build quality and strong performance, but the mobile app experience needs improvement.
The unit arrived very well packed, and I appreciated that there was no sticky tape residue on the surfaces after unpacking, and setup of the physical unit was straightforward.
One thoughtful design detail is the retractable carry handle, which makes moving the unit around much easier.
The Wi-Fi setup instructions could use some refinement. The manual doesn’t mention that you need to press and hold the Mode button to enter pairing mode until the initial connection request times out. Without that step, the app won’t connect, and it took some trial and error to figure this out.
The mobile app itself could also use refinement. When the unit is set to Auto mode, there’s no way to adjust the target humidity in the app. To change it, you have to switch the unit to Dry mode, set the desired humidity, and then switch back to Auto mode, which feels unnecessarily clunky.
Another limitation is that there appears to be no way to formally register the product through the app, which is surprising for a Wi-Fi enabled appliance.
Despite the app shortcomings, the actual dehumidifier performs very well, runs quietly, and appears well built. If I were rating the hardware alone, it would easily earn 5 stars.
Because of the limited and somewhat confusing app functionality, my overall rating is 4 out of 5 stars. If Frigidaire improves the app experience and documentation, this would be a near-perfect product.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 20, 2026
Hi there, Ras1975! Thank you for taking the time to share such a detailed and thoughtful review of your Frigidaire dehumidifier. We’re thrilled to hear that you’re impressed with the build quality, performance, and thoughtful design elements, like the retractable carry handle. It’s always great to know that the physical setup and overall hardware meet your expectations.
We truly appreciate your feedback regarding the Wi-Fi setup and mobile app experience. Your notes about entering pairing mode, adjusting target humidity in Auto mode, and the absence of product registration in the app are very helpful. We’re continuously looking to improve both our documentation and digital experiences, and your insights will be shared with our product and development teams.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Thank you again for your feedback, and we hope you continue to enjoy your dehumidifier. Have a wonderful day!
- Maico
We truly appreciate your feedback regarding the Wi-Fi setup and mobile app experience. Your notes about entering pairing mode, adjusting target humidity in Auto mode, and the absence of product registration in the app are very helpful. We’re continuously looking to improve both our documentation and digital experiences, and your insights will be shared with our product and development teams.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Thank you again for your feedback, and we hope you continue to enjoy your dehumidifier. Have a wonderful day!
- Maico
Written by a customer while visiting frigidaire.com