Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
on June 18, 2026
Posted by: Zmkurzum
[This review was collected as part of a promotion.] Great product. Love the WiFi feature
Response from frigidaire.comBy John, Online Outreach Specialist, June 18, 2026
Hi, Zmkurzum. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Rate Dehumidifier
on June 17, 2026
Posted by: GoBlue1970
[This review was collected as part of a promotion.] Worked well from the beginning. It is amazing how much water this dehumidifier can extract from the air. Best one we have ever had. The only issue is that it is 50 pints, so the container is a little heavy to empty when it is full.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 18, 2026
Hi GoBlue1970!
Thank you for sharing your feedback with us. We are delighted to hear that your dehumidifier has been performing well and that you are impressed with its moisture removal capabilities.
We also appreciate your note regarding the weight of the water tank when full. Feedback like yours is very helpful as it allows us to better understand our customers’ day-to-day experience with our products.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We are delighted to hear that your dehumidifier has been performing well and that you are impressed with its moisture removal capabilities.
We also appreciate your note regarding the weight of the water tank when full. Feedback like yours is very helpful as it allows us to better understand our customers’ day-to-day experience with our products.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Good, but Missing Major Notification Feature
on June 17, 2026
Posted by: RandySK
[This review was collected as part of a promotion.] The unit seems well made. It's working well. However, the online functions leave a lot to be desired. For the Amazon Alexa integration, there are no Frigidaire devices or skills listed on the Alexa site. You have to go to the Frigidaire app into your profile (not an obvious location) to find the integration option. The biggest failing is in notifications. There are only 3 notifications and 2 of them are for filters. Where is the notification for when the tank is full? That happens almost very day and that's the most important notification. I hope they add it with a software update.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your detailed feedback on your dehumidifier. We’re pleased to hear that the unit appears well made and is performing effectively for your needs.
We also appreciate your thoughtful comments regarding the app experience and smart home integration. Feedback about the Alexa setup process, including the difficulty locating the integration option, is valuable. We understand how important a seamless setup experience is and how clearer guidance within the app could improve usability.
Your suggestion regarding notifications is especially helpful. We can certainly understand why a full-tank alert would be one of the most useful notifications, particularly when the tank requires frequent emptying. Thank you for highlighting this opportunity for improvement and for sharing your hope for future software updates. We appreciate you taking the time to provide such constructive feedback.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
We also appreciate your thoughtful comments regarding the app experience and smart home integration. Feedback about the Alexa setup process, including the difficulty locating the integration option, is valuable. We understand how important a seamless setup experience is and how clearer guidance within the app could improve usability.
Your suggestion regarding notifications is especially helpful. We can certainly understand why a full-tank alert would be one of the most useful notifications, particularly when the tank requires frequent emptying. Thank you for highlighting this opportunity for improvement and for sharing your hope for future software updates. We appreciate you taking the time to provide such constructive feedback.
If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on June 16, 2026
Posted by: JimmyB1954
[This review was collected as part of a promotion.] We replaced an older dehumidifier and the new Frigidaire is doing great - a lot quieter and more efficient … and runs a lot less while still taking the moisture out of our basement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2026
Hi JimmyB1954!
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire dehumidifier is performing so well and has been a noticeable improvement over your previous unit.
It’s great to know that you are experiencing quieter operation, improved efficiency, and effective moisture removal in your basement. We’re glad the product is meeting your expectations and helping create a more comfortable home environment.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire dehumidifier is performing so well and has been a noticeable improvement over your previous unit.
It’s great to know that you are experiencing quieter operation, improved efficiency, and effective moisture removal in your basement. We’re glad the product is meeting your expectations and helping create a more comfortable home environment.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on June 15, 2026
Posted by: Tladdie
[This review was collected as part of a promotion.] Pretty good so far. Seems to run just on fan by itself sometimes not sure why. Holds a constant humidity though. Much quieter than previous units I’ve had. Water tanks are easier to handle than previous similar units also. My only complaint is the small indicator lights are so bright that I can’t read what they’re indicating.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Tladdie!
Thank you for taking the time to share your experience with your dehumidifier. We are pleased to hear that it is maintaining a consistent humidity level, operating more quietly than your previous units, and that you find the water tank easier to handle.
We also appreciate your feedback regarding the fan operation and the brightness of the indicator lights. We understand how difficult it can be to read the display when the lights are too bright, and we appreciate you bringing this to our attention.
Your comments are valuable to us and will be shared with the appropriate teams for review. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your dehumidifier. We are pleased to hear that it is maintaining a consistent humidity level, operating more quietly than your previous units, and that you find the water tank easier to handle.
We also appreciate your feedback regarding the fan operation and the brightness of the indicator lights. We understand how difficult it can be to read the display when the lights are too bright, and we appreciate you bringing this to our attention.
Your comments are valuable to us and will be shared with the appropriate teams for review. If you ever have questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
When others fail. Frigidaire comes to the rescue.
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This dehumidifier is a beast. It has worked consistently when other dehumidifiers have failed. It is a solid build and pulls out all of the moist air in my basement.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear your dehumidifier has been performing consistently and effectively helping reduce moisture in your basement. It’s great to know you’re happy with its solid build and overall performance compared to other units you’ve used.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your dehumidifier has been performing consistently and effectively helping reduce moisture in your basement. It’s great to know you’re happy with its solid build and overall performance compared to other units you’ve used.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like it but its LOUD
on June 15, 2026
Posted by: Arj66
[This review was collected as part of a promotion.] Like the frig itself and its size. Only complaint is it seems to run alot and is very loud when running since day one. Not sure we would purchase again due to this.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Arj66!
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying the size and overall design of your refrigerator.
We also appreciate your honest comments regarding the noise level and frequency of operation. We understand how important quiet performance is in the home, and we regret that this aspect of the appliance has not met your expectations since day one.
Your feedback is valuable to us and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying the size and overall design of your refrigerator.
We also appreciate your honest comments regarding the noise level and frequency of operation. We understand how important quiet performance is in the home, and we regret that this aspect of the appliance has not met your expectations since day one.
Your feedback is valuable to us and will be shared with the appropriate teams for review. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2026
Posted by: Ddmay
[This review was collected as part of a promotion.] Good extra features with fan adjustments and humidistat accuracy. Only had it two weeks. So I want to wait before I give it a five star
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 15, 2026
Hello Ddmay!
Thank you for choosing Frigidaire and for sharing your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1.
We’re glad to hear that you’re enjoying the extra features, including the fan adjustments and humidistat performance. We also appreciate your honest feedback as you continue to evaluate the unit during the early weeks of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for your support and for being a valued member of the Frigidaire family. We truly appreciate your review! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1.
We’re glad to hear that you’re enjoying the extra features, including the fan adjustments and humidistat performance. We also appreciate your honest feedback as you continue to evaluate the unit during the early weeks of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for your support and for being a valued member of the Frigidaire family. We truly appreciate your review! ~Sam
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re glad to hear that you’re already enjoying your dehumidifier and its extra features, including the fan adjustments and accurate humidistat.
We understand and appreciate your thoughtful approach in waiting a bit longer before giving a full five-star rating. It’s great to hear that after two weeks, the unit is performing well so far, and we hope it continues to meet your expectations as you use it more.
Thank you for choosing Frigidaire and for taking the time to share your early experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
We understand and appreciate your thoughtful approach in waiting a bit longer before giving a full five-star rating. It’s great to hear that after two weeks, the unit is performing well so far, and we hope it continues to meet your expectations as you use it more.
Thank you for choosing Frigidaire and for taking the time to share your early experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com