Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
Works great! Love it!
on July 16, 2026
Posted by: Kokonazzers
[This review was collected as part of a promotion.] Easy to use. Works great. Love having the app on my phone. Easy to empty water. I would highly recommend.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 16, 2026
Hi there, valued customer,
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your dehumidifier and finding it easy to use. It’s great to know that the mobile app, convenient water-emptying design, and overall performance are making your experience more enjoyable. We truly appreciate your recommendation and your support. We hope your dehumidifier continues to provide reliable performance for years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your dehumidifier and finding it easy to use. It’s great to know that the mobile app, convenient water-emptying design, and overall performance are making your experience more enjoyable. We truly appreciate your recommendation and your support. We hope your dehumidifier continues to provide reliable performance for years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 16, 2026
Posted by: GM387263783
[This review was collected as part of a promotion.] The cage fan inside the unit wobbles when it spins. Instructions on how to set up the wireless connection need to be improved. I was left to guess which was the correct button to press to complete the wireless set up. Otherwise the unit seems to be working although at first I had a strange incident where the humidity was dropping as expected but then increased for a while before resuming the downward trajectory.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2026
Hi GM387263783!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We appreciate you providing details about your setup process and the performance of your unit.
We’re glad to hear that your dehumidifier is working overall, and we apologize for the challenges you encountered with the fan operation and wireless connection setup. We understand how important clear instructions and reliable performance are, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We appreciate you providing details about your setup process and the performance of your unit.
We’re glad to hear that your dehumidifier is working overall, and we apologize for the challenges you encountered with the fan operation and wireless connection setup. We understand how important clear instructions and reliable performance are, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
This small unit does big things
on July 16, 2026
Posted by: Johnwillchri
[This review was collected as part of a promotion.] My favorite thing about this unit is the space it works in. I have mine in a large open concept living room (high ceiling) and it kicks butt. Keeps humidity down enough to make the room feel comfortable. I also love that the unit
doesnt release hot air like other units. The unit is solid and seems well built. I see why Frigidaire has a great reputation.
doesnt release hot air like other units. The unit is solid and seems well built. I see why Frigidaire has a great reputation.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2026
Hi there, Johnwillchri! Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire unit is making a big difference in your large open-concept living space and helping maintain a more comfortable humidity level. We’re also glad you appreciate the design, build quality, and performance of the unit.
Your kind words about Frigidaire’s reputation mean a lot to us. Thank you for choosing Frigidaire, and we’re happy to be part of your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Your kind words about Frigidaire’s reputation mean a lot to us. Thank you for choosing Frigidaire, and we’re happy to be part of your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 15, 2026
Posted by: Austin22
[This review was collected as part of a promotion.] Works as intended. WiFi control is very helpful.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 20, 2026
Hi, Austin22! Thank you for your wonderful review! We're delighted to hear your dehumidifier is performing as expected and that you're finding the Wi-Fi controls so convenient. It's great to know the connected features are making it even easier to keep your home comfortable. We truly appreciate you choosing Frigidaire and hope you continue enjoying your dehumidifier for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
dehumidifier does what it is supposed to do
on July 14, 2026
Posted by: drier basement
[This review was collected as part of a promotion.] The dehumidifier has dropped the humidity in the basement to acceptable levels. One minor thing to note. It does not notify by app when it needs to be emptied. I have to manually check it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2026
Hi drier basement!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re pleased to hear that it is effectively reducing humidity in your basement and helping create a more comfortable environment.
We appreciate you sharing your feedback regarding the app notification feature and the need to manually check the unit. Your comments are valuable and help us understand how we can continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re pleased to hear that it is effectively reducing humidity in your basement and helping create a more comfortable environment.
We appreciate you sharing your feedback regarding the app notification feature and the need to manually check the unit. Your comments are valuable and help us understand how we can continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement is dry
on July 14, 2026
Posted by: Jimk8609
[This review was collected as part of a promotion.] This machine has done a great job. Basement is dry and the musty smell is gone.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2026
Hi Jimk8609!
Thank you for taking the time to share your wonderful feedback with us. We're delighted to hear that your dehumidifier has been doing a great job keeping your basement dry and helping eliminate the musty smell. It's always rewarding to know our products are making your home more comfortable.
We truly appreciate your support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We're delighted to hear that your dehumidifier has been doing a great job keeping your basement dry and helping eliminate the musty smell. It's always rewarding to know our products are making your home more comfortable.
We truly appreciate your support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good…
on July 13, 2026
Posted by: Tom34762
[This review was collected as part of a promotion.] It’s currently working as expected. It would make more sense to ask in a year or two as to how I feel about my purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your Frigidaire appliance is currently working as expected and meeting your needs. We understand that long-term reliability is an important part of any purchase, and we appreciate you giving us the opportunity to be part of your home. Thank you for choosing Frigidaire, and we hope it continues to provide dependable performance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best dehumidifier on the market
on July 12, 2026
Posted by: Ryan B5
[This review was collected as part of a promotion.] I have an older model that has been in use 6+ years (basement), so when I decided to purchase 2 more (main floor and 2nd story), I knew exactly what brand to go with. These new ones are great! Smart features and new style are wonderful
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear about your continued confidence in Frigidaire dehumidifiers.
It’s especially rewarding to know that your previous dehumidifier has provided you with more than six years of reliable performance and that your positive experience led you to purchase two additional units for your home. We’re thrilled to hear that you are enjoying the updated design, smart features, and overall performance of your new dehumidifiers. Your continued trust and loyalty to the Frigidaire brand mean a great deal to us.
Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s especially rewarding to know that your previous dehumidifier has provided you with more than six years of reliable performance and that your positive experience led you to purchase two additional units for your home. We’re thrilled to hear that you are enjoying the updated design, smart features, and overall performance of your new dehumidifiers. Your continued trust and loyalty to the Frigidaire brand mean a great deal to us.
Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com