Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5
Works well
on July 26, 2026
Posted by: TomB7777
[This review was collected as part of a promotion.] No issues so far. Happy with it. Would buy again
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your Frigidaire dehumidifier is working well and that you have not experienced any issues so far. It’s fantastic to know that you are happy with its performance and would choose Frigidaire again in the future.
We strive to design appliances that deliver dependable performance and lasting reliability, and we’re thrilled that your dehumidifier is meeting your expectations. Knowing that you would purchase it again is truly rewarding and means a great deal to us.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your dehumidifier. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances that deliver dependable performance and lasting reliability, and we’re thrilled that your dehumidifier is meeting your expectations. Knowing that you would purchase it again is truly rewarding and means a great deal to us.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your dehumidifier. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
GREAT dehumidifier but the app is COMPLETE TRASH
on July 25, 2026
Posted by: ncgeechiegal
[This review was collected as part of a promotion.] Pros:
EXCELLENT moisture removal
Improves air quality and comfort
EXCELLENT moisture removal
Improves air quality and comfort
Cons:
- HOT air blowing out in the Summer is a bummer
- VERY loud
- App does NOT work (allows setup but that's it)
- HOT air blowing out in the Summer is a bummer
- VERY loud
- App does NOT work (allows setup but that's it)
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 27, 2026
Hi ncgeechiegal, thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire dehumidifier is doing an excellent job removing moisture and improving the comfort of your home. We also appreciate you sharing your concerns regarding the operating noise, warm air discharge, and the app functionality.
Warm air being discharged is a normal part of the dehumidification process, as the unit removes moisture while releasing slightly warmer, drier air back into the room. If you're experiencing issues with the app, we recommend confirming that the unit is connected to a stable 2.4 GHz Wi-Fi network, ensuring the Frigidaire app is up to date, and attempting to remove and re-add the appliance within the app.
If the app continues to malfunction or you need additional assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Warm air being discharged is a normal part of the dehumidification process, as the unit removes moisture while releasing slightly warmer, drier air back into the room. If you're experiencing issues with the app, we recommend confirming that the unit is connected to a stable 2.4 GHz Wi-Fi network, ensuring the Frigidaire app is up to date, and attempting to remove and re-add the appliance within the app.
If the app continues to malfunction or you need additional assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 25, 2026
Posted by: Mich7788
[This review was collected as part of a promotion.] It has helped to lower the humidity in my small house. I bought it to use in the basement but since it didn't come with a drain hose, I have been using it upstairs.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 27, 2026
Hi Mich7788, thank you for taking the time to share your feedback! We're glad to hear that your Frigidaire 50 Pint Dehumidifier has helped reduce the humidity in your home and is making a positive difference.
We appreciate you mentioning that it did not include a drain hose. Depending on the installation, a standard garden hose can typically be used for continuous drainage if you plan to operate the unit in a basement with a floor drain or suitable drain location.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate you mentioning that it did not include a drain hose. Depending on the installation, a standard garden hose can typically be used for continuous drainage if you plan to operate the unit in a basement with a floor drain or suitable drain location.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dependable
on July 24, 2026
Posted by: Al 256
[This review was collected as part of a promotion.] Very pleased with this appliance so far. This was purchased and put into service only two weeks ago and no problems so far. This is my second Frigidaire dehumidifier and replaces a previous Frigidaire because the last one outlasted any other dehumidifier we have ever had. I had reviewed other brands and found some highly rated ones, but they all had smaller buckets which means more emptying trips. The only downside I have discovered is the humidity readout only show the current setting, not humidity level in the room.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi Al 256!
Thank you for taking the time to share your positive feedback about your Frigidaire dehumidifier. We’re delighted to hear that you are pleased with its performance and that your previous Frigidaire dehumidifier provided long-lasting reliability.
We appreciate you sharing your experience with the bucket capacity and your observations regarding the humidity display. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire again. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback about your Frigidaire dehumidifier. We’re delighted to hear that you are pleased with its performance and that your previous Frigidaire dehumidifier provided long-lasting reliability.
We appreciate you sharing your experience with the bucket capacity and your observations regarding the humidity display. Your feedback is valuable and will be shared with the appropriate teams as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire again. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on July 24, 2026
Posted by: Laura Geu
[This review was collected as part of a promotion.] It is working perfectly. Large capacity so don't have to empty often.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your dehumidifier is working perfectly and that you’re enjoying the convenience of its large capacity. It’s great to know that it requires less frequent emptying and is helping make moisture control easier for your home.
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your dehumidifier continues to provide reliable and efficient performance for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your dehumidifier continues to provide reliable and efficient performance for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not thrilled about Wi-Fi operation
on July 24, 2026
Posted by: A Marc
[This review was collected as part of a promotion.] This is one of the highest rated dehumidifiers out there, from a trusted brand, especially amongst 50-pint units. The unit seems to work quite well, however I'm not thrilled about the necessity of an app to operate it! It shouldn't have Wi-Fi control at the expense of limited control on the machine itself! I've got enough crap taking up my limited bandwidth as it is! It can barely keep up with the dozen Blink cameras I have scattered around the home, let alone all the streaming devices! As an added option, sure, as a necessity foisted upon you, I think not! Just because the new technology is out there doesn't mean everything that's manufactured has to include it! It's just something else to go wrong. The descriptive copy mentioned that it was EnergyStar rated, however it does not come with the familiar yellow sticker showing annual cost and a deeper dive indicated that Frigidaire opted to leave them off, without explanation!? Kind of makes you wonder why? Had it been available at the time, I would have just got another HomeLabs 1003, also a well rated 50-pint unit, which served me well for the 6 years of its life, which from my understanding is a pretty good run for this type of equipment. Only time will tell with the Frigidaire??
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi A Marc!
Thank you for taking the time to share your feedback about your Frigidaire dehumidifier. We’re glad to hear that the unit is performing well, and we appreciate you sharing your thoughts regarding the Wi-Fi functionality, app experience, and overall design.
We understand that features such as smart connectivity may not be preferred by every customer, and your feedback regarding ease of use, product controls, and energy information is valuable. Your comments will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your Frigidaire dehumidifier. We’re glad to hear that the unit is performing well, and we appreciate you sharing your thoughts regarding the Wi-Fi functionality, app experience, and overall design.
We understand that features such as smart connectivity may not be preferred by every customer, and your feedback regarding ease of use, product controls, and energy information is valuable. Your comments will be shared with the appropriate teams as we continue working to improve our products and customer experience.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
50 Pint Dehumidifier with Wi-Fi
on July 24, 2026
Posted by: Bohallra
[This review was collected as part of a promotion.] New unit is working as expected. Only had it about a month or so. Prior unit is Frigidaire also, but shuts down with "EC" code almost daily.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your new Dehumidifier with Wi-Fi is working as expected and that you’re satisfied with its performance so far.
We’re sorry to hear about the issues you experienced with your previous Frigidaire dehumidifier displaying the "EC" error code. That’s certainly not the experience we want for our customers. We’d be happy to help troubleshoot that issue if you still have the unit or answer any questions you may have about your new dehumidifier.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We’re sorry to hear about the issues you experienced with your previous Frigidaire dehumidifier displaying the "EC" error code. That’s certainly not the experience we want for our customers. We’d be happy to help troubleshoot that issue if you still have the unit or answer any questions you may have about your new dehumidifier.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2026
Posted by: MJQ44
[This review was collected as part of a promotion.] Bought 2 weeks ago and so far, I am very happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve been enjoying your new dehumidifier and that it has been performing well during the first two weeks of use.
We truly appreciate you choosing Frigidaire and are grateful for your support. We hope your dehumidifier continues to provide reliable moisture control and lasting comfort for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
We truly appreciate you choosing Frigidaire and are grateful for your support. We hope your dehumidifier continues to provide reliable moisture control and lasting comfort for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com