Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
4
Works well but Continuous mode not obvious
on July 29, 2026
Posted by: KarenWu
[This review was collected as part of a promotion.] I used it to dehumidify flooded carpet. It works well but Continuous mode is not obvious. I have to check the menu on how to set it up. Also when humidity is lower than 30%, it does not show the actual humidity.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2026
Hi KarenWu!
Thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire dehumidifier is working well for your needs. We appreciate you sharing your comments regarding the Continuous mode settings and humidity display, as feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
Your input is valuable to us, and we appreciate you choosing Frigidaire. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire dehumidifier is working well for your needs. We appreciate you sharing your comments regarding the Continuous mode settings and humidity display, as feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
Your input is valuable to us, and we appreciate you choosing Frigidaire. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works as expected
on July 29, 2026
Posted by: Suziee
[This review was collected as part of a promotion.] Runs to eliminate humidity in my basement. Could be a little quieter
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2026
Hi Suziee!
Thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire dehumidifier is working as expected and helping reduce humidity in your basement. We also appreciate your comments regarding the noise level, as customer feedback helps us continue improving our products and customer experience.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire dehumidifier is working as expected and helping reduce humidity in your basement. We also appreciate your comments regarding the noise level, as customer feedback helps us continue improving our products and customer experience.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 28, 2026
Posted by: Todd 85
So far so good, runs extremely quiet, didn't realize how poorly my 20yr old one was working
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2026
Hi Todd 85!
Thank you for taking the time to share your feedback. We're pleased to hear that your Frigidaire dehumidifier is performing well and that you appreciate its quiet operation. It's great to know that your new appliance is making a positive difference in your home.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're pleased to hear that your Frigidaire dehumidifier is performing well and that you appreciate its quiet operation. It's great to know that your new appliance is making a positive difference in your home.
We truly appreciate your support and are happy to have you as a Frigidaire customer. If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Efficient and Quiet Dehumidifier
on July 27, 2026
Posted by: Jaked6301
[This review was collected as part of a promotion.] This self contained dehumidifier runs quietly, has an easy to empty reservoir and is stylish. The WiFi connectivity makes it especially easy to monitor so you know when it needs to be emptied.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 30, 2026
Hi, Jaked6301! Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that your Frigidaire Dehumidifier is operating efficiently and quietly, and that you’re enjoying its stylish design, easy-to-empty reservoir, and convenient Wi-Fi connectivity. It’s great to know these features have made monitoring and using your appliance so much easier.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here and happy to help with any questions you may have. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here and happy to help with any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifier
on July 27, 2026
Posted by: MikeMac01
[This review was collected as part of a promotion.] Removes the excess moisture in the lower level family room. Issue is that the unit continuously disconnects from the home network (only reason for the review it received).
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your feedback. We’re glad to hear that your unit is effectively removing excess moisture and helping improve comfort in your family room. We appreciate you bringing your concerns about the network connection to our attention, and we understand how frustrating it can be when a smart feature does not perform as expected.
Your feedback is valuable as we continue to improve our products and customer experience. Thank you for choosing our brand, and we hope your unit continues to provide reliable performance and comfort. If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback. We’re glad to hear that your unit is effectively removing excess moisture and helping improve comfort in your family room. We appreciate you bringing your concerns about the network connection to our attention, and we understand how frustrating it can be when a smart feature does not perform as expected.
Your feedback is valuable as we continue to improve our products and customer experience. Thank you for choosing our brand, and we hope your unit continues to provide reliable performance and comfort. If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Doing Great
on July 27, 2026
Posted by: PMRC51
[This review was collected as part of a promotion.] It only took an hour to get the humidity down to an acceptable level. Definitely was impressed. I had some issue trying to get the unit online but no answer thus far but I am pleased right now with it working so well.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your experience! We're thrilled to hear that your unit quickly helped reduce the humidity in your space and that you’re impressed with its performance. We appreciate you letting us know about the difficulty connecting the unit online, and we understand how important smart features are for a seamless experience.
We’re glad to hear you’re pleased with the unit’s performance so far, and we appreciate your feedback. Thank you for choosing our brand, and we hope your unit continues to provide reliable comfort and convenience for years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience! We're thrilled to hear that your unit quickly helped reduce the humidity in your space and that you’re impressed with its performance. We appreciate you letting us know about the difficulty connecting the unit online, and we understand how important smart features are for a seamless experience.
We’re glad to hear you’re pleased with the unit’s performance so far, and we appreciate your feedback. Thank you for choosing our brand, and we hope your unit continues to provide reliable comfort and convenience for years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
works
on July 26, 2026
Posted by: dontbugme999
[This review was collected as part of a promotion.] Basement was 75-80% humidity, now stable at 45 for about 700 square feet
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 27, 2026
Hello dontbugme999!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're delighted to hear that it's performing well and has helped reduce your basement's humidity from 75–80% down to a comfortable 45% in your 700-square-foot space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your dehumidifier continues to provide reliable performance and comfort for many years to come!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We're delighted to hear that it's performing well and has helped reduce your basement's humidity from 75–80% down to a comfortable 45% in your 700-square-foot space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your dehumidifier continues to provide reliable performance and comfort for many years to come!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifier
on July 26, 2026
Posted by: CS565
[This review was collected as part of a promotion.] Works great, but I wish it would give a current digital read out of the room's humidity, like my old Frigidaire dehumidifier did.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 28, 2026
Hi CS565, thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire 50 Pint Dehumidifier is working great.
We also appreciate your suggestion regarding the humidity display. We understand how convenient it can be to have a continuous digital readout of the room's current humidity level, especially if you've enjoyed that feature on a previous Frigidaire model. Feedback like yours is valuable and helps us continue improving our products.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your suggestion regarding the humidity display. We understand how convenient it can be to have a continuous digital readout of the room's current humidity level, especially if you've enjoyed that feature on a previous Frigidaire model. Feedback like yours is valuable and helps us continue improving our products.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com