Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
on June 26, 2026
Posted by: Hokie 71
[This review was collected as part of a promotion.] Works well
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, Hokie 71! Thank you for your feedback! We're glad to hear your Frigidaire dehumidifier is working well and meeting your expectations. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2026
Posted by: Cookie zanderij 612
[This review was collected as part of a promotion.] This is our first Frigidaire appliance! We hope it will last longer than the last 2 brands we bought. It's our 3 RD in 3 years.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 29, 2026
Thank you for taking the time to share your feedback. We are delighted that you chose Frigidaire for your first dehumidifier.
We understand your hope for long-lasting performance, especially after having to replace your previous dehumidifiers over the past few years. We truly appreciate you giving Frigidaire the opportunity to earn your confidence, and we hope your new dehumidifier provides the reliable performance and durability you are looking for.
Thank you for choosing Frigidaire. We sincerely appreciate your support and welcome you to the Frigidaire family. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand your hope for long-lasting performance, especially after having to replace your previous dehumidifiers over the past few years. We truly appreciate you giving Frigidaire the opportunity to earn your confidence, and we hope your new dehumidifier provides the reliable performance and durability you are looking for.
Thank you for choosing Frigidaire. We sincerely appreciate your support and welcome you to the Frigidaire family. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifier works...WIFI system stinks.
on June 27, 2026
Posted by: displaazz
[This review was collected as part of a promotion.] I have been a Frigidaire/Electrolux customer for many years. Pryor to this dehumidifier purchase, I own a Frigidaire fridge and two air conditioners. Thay have never disappointed. This new dehumidifier works well (since it's new, only time will tell how it holds up) but the WIFI system/software is horrid. It constantly loses it's connection and has to be reinstalled only to lose it's connection again. I have tried all the so-called "remedy's" to solve this issue (even going as far as trying different smartphones) but the problem still exists. I will remain a Frigidaire customes due to the solid construction of your products....but I will not be purchasing anymore of your WIFI "smart" appliances until that system becomes dependable, and the failure of that WIFI system is the reason I only posted four stars on the rating.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 30, 2026
Hello Displaazz, thank you for taking the time to share your detailed feedback and for being a loyal Frigidaire/Electrolux customer over the years. We truly appreciate your continued trust in our products and are glad to hear that your new dehumidifier is performing well so far.
We’re sorry to hear about the difficulties you’ve experienced with the Wi-Fi connection and smart features. We understand how frustrating it can be when a feature does not perform as expected, especially after trying multiple troubleshooting steps. Your feedback regarding the reliability of the Wi-Fi system is valuable, and we will be sure to share your comments with the appropriate teams as we continue working to improve our products and customer experience.
We appreciate your kind words about the quality and construction of our appliances and are grateful for your continued support of Frigidaire.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We’re sorry to hear about the difficulties you’ve experienced with the Wi-Fi connection and smart features. We understand how frustrating it can be when a feature does not perform as expected, especially after trying multiple troubleshooting steps. Your feedback regarding the reliability of the Wi-Fi system is valuable, and we will be sure to share your comments with the appropriate teams as we continue working to improve our products and customer experience.
We appreciate your kind words about the quality and construction of our appliances and are grateful for your continued support of Frigidaire.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Early Impression
on June 29, 2026
Posted by: Joeicee
[This review was collected as part of a promotion.] Working extremely well. Quieter than I expected
Response from frigidaire.comBy John, Online Outreach Specialist, June 29, 2026
Hello, Joeicee. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 29, 2026
Posted by: PaulKJR
[This review was collected as part of a promotion.] Great dehumidifier. Easy to set up and use. Settings and controls are intuitive. Quite mode works well. I would recommend this Frigidaire dehumidifier.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 2, 2026
Hi there. Thank you for your wonderful feedback! We're so glad to hear your Frigidaire dehumidifier was easy to set up and that you found the controls intuitive to use. It's great to know Quiet Mode is performing well and helping keep your space comfortable without the noise. We truly appreciate your recommendation and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on June 29, 2026
Posted by: JRP3
[This review was collected as part of a promotion.] We have only been using this for the past 1-2 months. The air conditioner does work very well and puts out a lot of cold air. It is nice that you can adjust the vent. It is a little loud though even on low. I don't think we would ever turn it up to med because we wouldn't be able to hear each other in the other rooms. I do wish though that the vents closed completely. Our old one had this feature which was so nice, so not much air could come in when it is not in use or outside smells, like cutting grass. We have not used the heat yet, of course it is summer, but I did try it once and it put out a good amount of warmth.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 1, 2026
Good day, JRP3! Thank you for sharing your detailed feedback! We’re happy to hear that your Frigidaire air conditioner is performing well and providing plenty of cold air. It’s great to know you’re enjoying the adjustable vent feature and that the heat function also provided a good amount of warmth when tested.
We appreciate you sharing your thoughts on the noise level and vent design. Your feedback regarding the ability to fully close the vents and help reduce outside air or odors when the unit is not in use is valuable and helps us understand areas where we can continue to improve.
Thank you for choosing Frigidaire, and we hope your appliance continues to keep your space comfortable throughout the seasons.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you sharing your thoughts on the noise level and vent design. Your feedback regarding the ability to fully close the vents and help reduce outside air or odors when the unit is not in use is valuable and helps us understand areas where we can continue to improve.
Thank you for choosing Frigidaire, and we hope your appliance continues to keep your space comfortable throughout the seasons.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire 50 Pt Dehumidifier
on June 29, 2026
Posted by: T Mosh
[This review was collected as part of a promotion.] The new unit is removing moisture in the basement very well. However, this unit seems to be a cheaper version of the previous Frigidaire 70 pt unit I am replacing. My old model displayed the current room humidity level. The new one does not. You have to use the needless app to find out the actual humidity. The wireless light keeps going off and on even though the router is in the same area. The controls on my old unit were easy to read and the lettering was in black print. The new unit's lettering is small and in a lighter print making it difficult to read. The unit works good but definitely not a fan of the using an app and not being able to view the current humidity level while at the unit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 2, 2026
Hello T Mosh, thank you for taking the time to share your detailed feedback. We’re glad to hear the unit is effectively removing moisture in your basement, but we’re sorry to learn that several design and usability aspects have been frustrating for you.
We understand your concerns regarding the removal of the on-unit humidity display, the reliance on the app for real-time readings, the wireless connectivity light behavior, and the smaller/lighter control panel lettering. Your comments about readability and ease of use are especially important, and we recognize how these differences compared to your previous Frigidaire 70-pint unit can impact your overall experience.
Feedback like yours is very valuable and will be shared with our product development team for review as we continue to improve future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We understand your concerns regarding the removal of the on-unit humidity display, the reliance on the app for real-time readings, the wireless connectivity light behavior, and the smaller/lighter control panel lettering. Your comments about readability and ease of use are especially important, and we recognize how these differences compared to your previous Frigidaire 70-pint unit can impact your overall experience.
Feedback like yours is very valuable and will be shared with our product development team for review as we continue to improve future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quietly does the job we expected
on June 30, 2026
Posted by: Jane B in Baltimore
[This review was collected as part of a promotion.] With every dehumidifier we've owned in the past, my husband would eventually turn it off because the noise drove him crazy. He hasn't turned off this Frigidaire dehumidifier even once while sitting in the same room where it's running. That's nothing short of a miracle! It keeps the room comfortably dry and cool, and unlike our previous units, it doesn't heat up the room with its motor.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 3, 2026
Hi there. Thank you for the wonderful review! We're delighted to hear your Frigidaire dehumidifier has made such a positive difference. It's especially great to know the quiet operation has been a pleasant surprise and that it's keeping your room comfortably dry and cool without adding extra heat. We're so glad it's delivering the performance and comfort you were looking for. Thank you for choosing Frigidaire, and we hope you continue enjoying it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com