Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
Does the job!
on June 23, 2026
Posted by: L_J_Baker
[This review was collected as part of a promotion.] Have had this dehumidifier for about a week now and am very happy with it. Our old one was a GE and lasted about 6 years. When purchasing this one I was considering a GE again but this won out due to reviews on how quite it is along with the location of the screen and the ease of the control panel. Simple to use and does the job!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 26, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are very happy with your new dehumidifier and that it has made a great first impression.
It’s wonderful to know that the quiet operation, user-friendly control panel, and thoughtfully placed display helped make your decision and have met your expectations. We’re pleased to hear that the unit is simple to use and is doing an excellent job of controlling the humidity in your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and convenience you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the quiet operation, user-friendly control panel, and thoughtfully placed display helped make your decision and have met your expectations. We’re pleased to hear that the unit is simple to use and is doing an excellent job of controlling the humidity in your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is providing the performance and convenience you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and efficient dehumidifier for basement
on June 23, 2026
Posted by: BFarmer
[This review was collected as part of a promotion.] This replaces another frigidaire dehumidier we had for 11 years and machine is updated and much quieter. The set up is easy and the machine is very easy to use and and move if neede.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 24, 2026
Hello BFarmer!
Thank you for taking the time to share your feedback regarding your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that your new dehumidifier is living up to your expectations and that you have noticed the improvements over your previous Frigidaire unit. It’s especially rewarding to know that the quieter operation, easy setup, user-friendly controls, and portability have made a positive difference in your experience. We truly appreciate your loyalty to Frigidaire over the years and are honored that you chose us again.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for your feedback, and we hope your new dehumidifier continues to provide reliable performance for many years to come. ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are delighted to hear that your new dehumidifier is living up to your expectations and that you have noticed the improvements over your previous Frigidaire unit. It’s especially rewarding to know that the quieter operation, easy setup, user-friendly controls, and portability have made a positive difference in your experience. We truly appreciate your loyalty to Frigidaire over the years and are honored that you chose us again.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for your feedback, and we hope your new dehumidifier continues to provide reliable performance for many years to come. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally a Dry basement!
on June 25, 2026
Posted by: Johnhemi
[This review was collected as part of a promotion.] This unit works as advertised, maintains 1000 sq feet at 55% without breaking a sweat. I just wish that I could get a notification through the app when the bucket is full. All things considered this unit works great.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 29, 2026
Hi Johnhemi!
Thank you for taking the time to share your feedback. We're delighted to hear that your Frigidaire dehumidifier is performing well and effectively maintaining a comfortable humidity level in your space.
We also appreciate your suggestion regarding app notifications for a full water bucket. Feedback like yours is very helpful and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're delighted to hear that your Frigidaire dehumidifier is performing well and effectively maintaining a comfortable humidity level in your space.
We also appreciate your suggestion regarding app notifications for a full water bucket. Feedback like yours is very helpful and will be shared with our product team for review and consideration.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Been doing a great job but only had it for 2 weeks
on June 25, 2026
Posted by: Basement Dehumid
[This review was collected as part of a promotion.] It’s really worked well, I have it in my basement that is about 1,750 sqft.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that your Frigidaire appliance has been working well for you, even in your basement space.
We appreciate you choosing Frigidaire and hope it continues to perform reliably for you for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it continues to perform reliably for you for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Cody910
[This review was collected as part of a promotion.] So far, so good. The dehumidifier does a very good job of pulling humidity out of the air and is quieter than other dehumidifiers I have had.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your feedback! We're glad to hear that the dehumidifier is effectively removing humidity and that you're enjoying its quieter operation compared to other units you've used. We appreciate your support and are happy it's working well for you so far! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We're glad to hear that the dehumidifier is effectively removing humidity and that you're enjoying its quieter operation compared to other units you've used. We appreciate your support and are happy it's working well for you so far! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and effective - large water bucket if you can't set up continuous drain.
on June 25, 2026
Posted by: dh in indy
[This review was collected as part of a promotion.] We needed to replace a dehumidifier in our finished, but still somewhat damp/humid (high water table area) basement. The old dehumidifier was also a Frigidaire that had finally given up the ghost after 11+ years. After some research on different brands and models, this Frigidaire model seemed to be the best fit for our situation. It has enough options to make it customizable, but not so many that it would be way more than needed. The wifi capability was not a must for me and, although I set it up, I haven't used it. It's been running 2-3 weeks and I have not been disappointed. The basement feels SO much nicer. It is very quiet (compared to previous dehumidifiers we've had). For a 50 pint size, the water bucket is really big which was helpful before I got the continuous drain set up. Admittedly, at first I had some issues getting the continuous drain to actually drain through the hose. TBH, I'm not sure if it was me or the dehumidifier! However, it's working perfectly now. I can't speak to its longevity, but I am hopeful it lasts just as long as the previous one!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your new Frigidaire dehumidifier is making your basement feel so much more comfortable.
It’s wonderful to know that you’re enjoying the quiet operation, customizable settings, large water bucket, and continuous drain option. We also appreciate you sharing your experience with the setup process, as feedback like yours helps us continue improving.
We truly appreciate your continued trust in Frigidaire after your previous dehumidifier provided over 11 years of service. We hope your new unit continues to keep your space comfortable for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that you’re enjoying the quiet operation, customizable settings, large water bucket, and continuous drain option. We also appreciate you sharing your experience with the setup process, as feedback like yours helps us continue improving.
We truly appreciate your continued trust in Frigidaire after your previous dehumidifier provided over 11 years of service. We hope your new unit continues to keep your space comfortable for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Zingo216
[This review was collected as part of a promotion.] Love my new Frigidaire Dehumidifier! It’s perfect for the bathroom and has just the right amount of power that I need!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for sharing your feedback! We're so happy to hear that you love your new Frigidaire dehumidifier.
It’s great to know that it’s the perfect fit for your bathroom and providing the right amount of power for your needs. We appreciate you choosing Frigidaire and hope it continues to help keep your space comfortable for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that it’s the perfect fit for your bathroom and providing the right amount of power for your needs. We appreciate you choosing Frigidaire and hope it continues to help keep your space comfortable for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire dehumidifier
on June 26, 2026
Posted by: rjkf5l89
[This review was collected as part of a promotion.] Great product, great service as well. I felt a real support behind the product that I was purchasing and made me feel like I found a product that I could trust.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, rjkf5l89! hank you for your wonderful feedback! We're so glad to hear that you're happy with your Frigidaire dehumidifier and that you felt supported throughout your experience. Building trust and delivering reliable performance are very important to us, and it's great to know that came through in your purchase. We truly appreciate you choosing Frigidaire and hope your unit continues to serve you well. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always here to help. -Angel
Written by a customer while visiting frigidaire.com