Customer reviews from frigidaire.com
Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Average customer rating
4.7 out of 5
4.7
(296 Reviews)
Open Ratings Snapshot
Rating breakdown 296 reviews
5 Stars
225
4 Stars
64
3 Stars
6
2 Stars
0
1 Star
1
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Customer Reviews for Frigidaire - 50 Pint Energy Star Certified Smart Dehumidifier with 10.8 Qt Bucket Capacity - White
Customer Rating
5 out of 5
5
Replacement dehumidifier
on August 1, 2026
Posted by: BudH
[This review was collected as part of a promotion.] Replaced a similar 14 year old Frigidaire dehumidifier. New unit is quieter and the Auto setting is perfect for my needs. The Wi-Fi connection that allows me to view operating status including “bucket full” icon is a nice convenience.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 3, 2026
Hi, BudH! Thank you for sharing your wonderful review! We’re thrilled to hear that your new Frigidaire Dehumidifier has been a great replacement for your previous unit. It’s fantastic to know that you’re enjoying the quieter operation, convenient Auto setting, and the added convenience of Wi-Fi connectivity to monitor your unit’s status. We truly appreciate your continued trust in Frigidaire over the years and are grateful you chose us again!
If you ever have any questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always here to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 30, 2026
Posted by: Jim133
[This review was collected as part of a promotion.] Works great! The options to auto shut off during peak electric cost hours is great. Options of continuous or a set humidity is also a great benefit
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your Frigidaire dehumidifier is working great and that you’re enjoying the energy-saving features, including the ability to manage operation during peak electric cost hours. We’re also happy to hear the flexible humidity settings and operating options are providing the convenience you need. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
So far so good.
on July 30, 2026
Posted by: The Iron Man
So far the dehumidifier is working well. I opted to connect it to empty to an AC evac pump- required buying a connector and hose and fitting to keep the hose in the pump. Information display not the best on physical unit.,I like the WiFi feature but was skeptical at first. Instructions aren’t clear so deduct one star.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2026
Hi there. Thank you for taking the time to share your feedback! We're glad to hear your Frigidaire dehumidifier is working well and that you’re enjoying the convenience of the Wi-Fi feature. We appreciate your comments regarding the display, setup process, and clarity of the instructions. Feedback like yours helps us identify areas where we can improve the overall customer experience. Thank you for choosing Frigidaire, and we hope your dehumidifier continues to serve you well.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Dehumidifier
on July 30, 2026
Posted by: robnj
[This review was collected as part of a promotion.] On the average day, the dehumidifier removes over two gallons of water from our basement. It makes half the noise as our previous unit and the smart features are very useful in determining status from a phone.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi robnj, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Dehumidifier is performing so well in your basement. It's great to know that it's removing a significant amount of moisture, operating more quietly than your previous unit, and that you're enjoying the convenience of the Wi-Fi features for monitoring it from your phone.

Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Our second Frigidaire dehumidifier
on July 30, 2026
Posted by: Joe 300 Bowler
[This review was collected as part of a promotion.] We bought our first Frigidaire dehumidifier in 2014. It worked well in our basement during the six or seven months that we needed it each year. So, when it quit working, we decided to go with the most similar Frigidaire model to replace it. The new one is working well in the two weeks since our purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your previous dehumidifier provided you with many years of reliable performance since 2014 and that you chose Frigidaire again when it was time for a replacement.

It’s fantastic to know that your new dehumidifier has been working well during the first couple of weeks and is already meeting your expectations. We truly appreciate your continued trust in Frigidaire and are honored to be part of your home year after year.

Thank you for choosing Frigidaire once again. We truly appreciate your loyalty and are happy to know that you are enjoying your new dehumidifier. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 30, 2026
Posted by: Buddy M
[This review was collected as part of a promotion.] Works well. Like internet control
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi Buddy M, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Dehumidifier is working well and that you're enjoying the convenience of the Wi-Fi connectivity and internet controls.

Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 29, 2026
Posted by: SwanLady13
[This review was collected as part of a promotion.] Dehumidifier is doing a great job in this hot, humid weather we are having. Keeping the cabin pleasant inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi SwanLady13, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Dehumidifier is doing a great job keeping your cabin comfortable during the hot and humid weather. It's great to know that it's helping create a more pleasant indoor environment.

Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 29, 2026
Posted by: Gmjem
[This review was collected as part of a promotion.] Works well and quiet
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2026
Good day, Gmjem! Thank you for sharing your feedback with us. We’re happy to hear that your Frigidaire refrigerator is working well and that you’re enjoying its quiet operation.

We appreciate you choosing Frigidaire and hope your appliance continues to provide reliable performance for years to come.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
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