Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.7 out of 5
4.7
(242 Reviews)
Open Ratings Snapshot
Rating breakdown 242 reviews
5 Stars
187
4 Stars
50
3 Stars
4
2 Stars
0
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5 out of 5
5
So far, so good…
on July 13, 2026
Posted by: Tom34762
[This review was collected as part of a promotion.] It’s currently working as expected. It would make more sense to ask in a year or two as to how I feel about my purchase.
Response from frigidaire.comBy RuthOnline Outreach SpecialistJuly 17, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your Frigidaire appliance is currently working as expected and meeting your needs. We understand that long-term reliability is an important part of any purchase, and we appreciate you giving us the opportunity to be part of your home. Thank you for choosing Frigidaire, and we hope it continues to provide dependable performance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Best dehumidifier on the market
on July 12, 2026
Posted by: Ryan B5
[This review was collected as part of a promotion.] I have an older model that has been in use 6+ years (basement), so when I decided to purchase 2 more (main floor and 2nd story), I knew exactly what brand to go with. These new ones are great! Smart features and new style are wonderful
Response from frigidaire.comBy MariaOnline Outreach SpecialistJuly 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear about your continued confidence in Frigidaire dehumidifiers.

It’s especially rewarding to know that your previous dehumidifier has provided you with more than six years of reliable performance and that your positive experience led you to purchase two additional units for your home. We’re thrilled to hear that you are enjoying the updated design, smart features, and overall performance of your new dehumidifiers. Your continued trust and loyalty to the Frigidaire brand mean a great deal to us.

Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Reliable efficient dehumidifier
on July 11, 2026
Posted by: Pfraley
[This review was collected as part of a promotion.] This is our second dehumidifier. We loved our last one so much we purchased another one.
Response from frigidaire.comBy PatrickOnline Outreach SpecialistJuly 14, 2026
Hi Pfraley!

Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that you had such a positive experience with your previous Frigidaire dehumidifier and chose to purchase another one.

Your continued trust and loyalty mean a great deal to us. We’re happy to know your new dehumidifier is helping provide the reliable and efficient performance you expect.

If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire Services are the best
on July 11, 2026
Posted by: Nafoiles
[This review was collected as part of a promotion.] I have owned several Frigidaire dehumidifiers over the years and always purchase the extended warranty. The products work well and when they wear out, Frigidaire is prompt in addressing the issue.
Response from frigidaire.comBy MariaOnline Outreach SpecialistJuly 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear about your continued experience with Frigidaire dehumidifiers.

It’s especially rewarding to know that you have chosen Frigidaire products over the years and that they have performed well for you. We also appreciate your kind words about our customer support and warranty service. Providing reliable products along with responsive assistance is something we strive for, and we’re grateful for your continued trust and loyalty to the Frigidaire brand.

Thank you for choosing Frigidaire. We truly appreciate your continued support and are honored to be your brand of choice. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire 50 pint dehumidifier
on July 11, 2026
Posted by: RS in WU Town
[This review was collected as part of a promotion.] Quiet operation, made well humidity setting accurate. Plug in ready. Decent size holding tank. Two thumbs up!!
Response from frigidaire.comBy RuthOnline Outreach SpecialistJuly 14, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your Frigidaire dehumidifier and appreciate your comments about its quiet operation, accurate humidity settings, easy setup, and convenient tank size. It’s great to know the unit is helping you maintain a more comfortable environment.
Thank you for choosing Frigidaire—we appreciate your two thumbs up and hope your dehumidifier continues to perform well for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 10, 2026
Posted by: Stephanie Nicole
[This review was collected as part of a promotion.] Working great so far for our damp basement
Response from frigidaire.comBy AngelOnline Outreach SpecialistsJuly 13, 2026
Hi, Stephanie Nicole! Thank you for taking the time to share your feedback! We're happy to hear your Frigidaire dehumidifier is working great and helping keep your basement comfortable. We appreciate you choosing Frigidaire and hope it continues to deliver the dependable performance you expect. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we'll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Frigidaire app
on July 10, 2026
Posted by: Mayor34
[This review was collected as part of a promotion.] What good is the app for a dehumidifier if it does not tell you when the bucket is full, only tells you what the humidity is, which is always 6 to 10 degrees off.
Response from frigidaire.comBy RuthOnline Outreach SpecialistJuly 14, 2026
Hi there. Thank you for sharing your feedback. We’re sorry to hear that the app functionality and humidity readings have not met your expectations. We understand how valuable it would be to receive a notification when the bucket is full, especially when using a connected appliance, and we appreciate you sharing this suggestion.
We also appreciate your comments regarding the humidity reading accuracy. Feedback like yours helps us identify opportunities to improve both our products and connected features. We’ll be sure to share your experience with our product team for consideration.
Thank you for choosing Frigidaire and for taking the time to provide your feedback. We hope your dehumidifier continues to help keep your space comfortable.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Dehumidifier
on July 10, 2026
Posted by: William231
[This review was collected as part of a promotion.] New unit is effective in removing moisture from my home and so easy to use with the WIFI option.
Quite pleased with the overall operation of the dehumidifier!
Response from frigidaire.comBy ChrisOnline Outreach SpecialistJuly 10, 2026
Hi there, valued customer,

Thank you for sharing your feedback! We're pleased to hear that your Frigidaire dehumidifier is effectively helping remove moisture from your home and that you’re enjoying the convenience of the Wi-Fi option. It's wonderful to know that the overall operation and ease of use have met your expectations. Thank you for choosing Frigidaire, and we hope you continue to enjoy a more comfortable home environment!

If you have any additional questions or need assistance, please feel free to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to help.

Best regards,

Chris
Written by a customer while visiting frigidaire.com
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