Customer reviews from frigidaire.com
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Average customer rating
4.8
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
105
4 Stars
28
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier - White
Customer Rating
5
First Rate Dehumidifier
on June 17, 2026
Posted by: GoBlue1970
[This review was collected as part of a promotion.] Worked well from the beginning. It is amazing how much water this dehumidifier can extract from the air. Best one we have ever had. The only issue is that it is 50 pints, so the container is a little heavy to empty when it is full.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 18, 2026
Hi GoBlue1970!
Thank you for sharing your feedback with us. We are delighted to hear that your dehumidifier has been performing well and that you are impressed with its moisture removal capabilities.
We also appreciate your note regarding the weight of the water tank when full. Feedback like yours is very helpful as it allows us to better understand our customers’ day-to-day experience with our products.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We are delighted to hear that your dehumidifier has been performing well and that you are impressed with its moisture removal capabilities.
We also appreciate your note regarding the weight of the water tank when full. Feedback like yours is very helpful as it allows us to better understand our customers’ day-to-day experience with our products.
Thank you for choosing Frigidaire. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 18, 2026
Posted by: Zmkurzum
[This review was collected as part of a promotion.] Great product. Love the WiFi feature
Response from frigidaire.comBy John, Online Outreach Specialist, June 18, 2026
Hi, Zmkurzum. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works flawlessly
on June 18, 2026
Posted by: Highly Satisfied 2
[This review was collected as part of a promotion.] Our last "best rated brand" dehumidifier never worked as claimed. Frigidaire's has not only performed to it's claimed standards but even beyond.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 22, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear your Frigidaire dehumidifier has exceeded your expectations and is performing as promised. We appreciate your trust in Frigidaire and are happy to know it’s making a difference in your home.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great upgrade for my basement
on June 19, 2026
Posted by: Csavogyerek
[This review was collected as part of a promotion.] It is a quiet, efficient, and easy-to-navigate device. I love the wifi monitoring/control, so we can keep an eye on what is going on even when we are traveling.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying the quiet performance, efficiency, easy-to-use controls, and convenient Wi-Fi monitoring and remote access while traveling.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier 50 pint
on June 21, 2026
Posted by: GFD595
[This review was collected as part of a promotion.] This is the 2nd dehumidifier we have used in our basement. It has been the easiest to set up with the app that has been programmed to turn on and off at specific times. Within 15 minutes everything was completed and running. We purchased the extended warranty since the 1st unit quit after 30 months of running 6 hours per day for 5.5 months of the year. It's quiet and reduces the humidity ver quickly.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 22, 2026
Hello Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that your new dehumidifier was easy to set up and that you’re finding the app scheduling feature so convenient. It’s great to know it’s running quietly and effectively reducing humidity in your basement. We also appreciate your feedback regarding your experience with extended use and your confidence in choosing additional coverage. Thank you for your continued trust and support! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that your new dehumidifier was easy to set up and that you’re finding the app scheduling feature so convenient. It’s great to know it’s running quietly and effectively reducing humidity in your basement. We also appreciate your feedback regarding your experience with extended use and your confidence in choosing additional coverage. Thank you for your continued trust and support! If you have any questions or require assistance, please feel free to contact us through Live Chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressed with this Humidifier
on June 21, 2026
Posted by: Timmie2
[This review was collected as part of a promotion.] This dehumidifier is doing the job so far. I really like the timer feature that I never had on my old dehumidifier. I also like that it is much quieter than my old dehumidifier. I haven't had it for very long so I am still evaluating how quickly it drops the humidity in my basement.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello Timmie2!
Thank you for sharing your feedback on your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are glad to hear that the unit is performing well so far and that you are enjoying the added convenience of the timer feature. It’s also great to know that you’ve noticed a quieter operation compared to your previous dehumidifier. We appreciate your early observations as you continue to evaluate its performance in your basement. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly value your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 50 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD5034Y1. We are glad to hear that the unit is performing well so far and that you are enjoying the added convenience of the timer feature. It’s also great to know that you’ve noticed a quieter operation compared to your previous dehumidifier. We appreciate your early observations as you continue to evaluate its performance in your basement. Thank you for choosing Frigidaire and for taking the time to share your experience. We truly value your trust in our brand.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working Fine
on June 21, 2026
Posted by: pdellova
[This review was collected as part of a promotion.] Dehumidifier is working well and instructions easy to follow
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your dehumidifier is working well and that you found the instructions easy to follow.
We strive to design products that are both effective and user-friendly, so it’s great to know your experience has been a positive one. We hope your dehumidifier continues to provide reliable performance and help keep your space comfortable.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is available to help. - Maria
We strive to design products that are both effective and user-friendly, so it’s great to know your experience has been a positive one. We hope your dehumidifier continues to provide reliable performance and help keep your space comfortable.
Thank you for choosing Frigidaire. If you ever need assistance, our Customer Care team is available to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumified
on June 22, 2026
Posted by: Comfortzone26
[This review was collected as part of a promotion.] First dehumidifier I have owned after living in my current home for 15 years.Basement was cold, damp, and musty, and the humidity was off the charts. After purchasing the above unit, it took me 4 days to dry out the basement and get to 35%. Now it is set to 45% and the humidity is consistent at about 38 to 41%, with the temp being 68 to 70 without ac on. Even the upstairs is more comfortable as a result.Thank you for a well made product.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier has made such a positive difference in your home.
It’s wonderful to know that the unit has helped reduce humidity, improve comfort, and create a more enjoyable environment throughout your home. We appreciate your kind words about the product’s performance and are glad it is helping you maintain the conditions you were looking for.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your dehumidifier continues to provide reliable performance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your detailed feedback! We’re thrilled to hear that your dehumidifier has made such a positive difference in your home.
It’s wonderful to know that the unit has helped reduce humidity, improve comfort, and create a more enjoyable environment throughout your home. We appreciate your kind words about the product’s performance and are glad it is helping you maintain the conditions you were looking for.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your dehumidifier continues to provide reliable performance for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com